Program Manager

Unissant Washington , DC 20319

Posted 2 months ago

Unissant, Inc. is an innovative solutions development and consulting company committed to delivering simplicity through innovation. We meet this commitment by delivering state-of-the-art enterprise computing, development and processing solutions to both government and commercial clients. Our workforce continually strives to advance y(our) collective intellect through collaborative fortitude, and we are looking for further talent to join that effort! To learn more about our exciting organization, please visit us at

We are seeking a Program Manager to join our team and support our client in the Washington DC metro area. The Program Manager must have at least 15 years of experience involving Information Technology agile methodologies and related systems supporting federal customers. The ideal candidate will have Department of Homeland Security (DHS) Customs and Border Protection (CBP) or related experience. The ideal candidate will be responsible for all relevant program(s) oversight, resource management, risk management, service delivery, customer relationship management, service operations, and incident management.

  • This position is contingent upon contract award

When responding to this opportunity, please speak to the relevancy of your work experience in your cover letter.

Essential Duties and Responsibilities:

  • Program Manager will lead a team of senior, experienced staff, providing services to Unissant's customer.

  • Program Manager will develop, update and maintain the program plan to ensure timely delivery of IT, consulting or other services and adequate resource allocation.

  • The PM will work with individual Project Managers to manage P&L, budgets and forecast through financial controls as well as establish and implement metrics and key performance indicators to manage various projects and report results to senior management and the customer.

  • Responsible for transition planning and execution of multiple initiatives, advising customer on strategy and present complex ideas and IT solutions to large number of government officials, including business stakeholders.

  • Responsible for management, manpower utilization, and supervision of employees (including subcontractors) of various labor categories and skills across projects.

  • Work with government contractors, Unissant Project Managers and Contracting Officer Representatives for oversight and milestone delivery of projects.

  • Effectively communicate and keep Unissant management and client stakeholders aware of project status, budget utilization, issues, risks, and successes. Escalate critical items appropriately.

  • Identify critical success factors at onset and throughout program lifecycle and ensure removal of barriers to success.

  • Identify and communicate the project's business benefits to project teams and the client stakeholders to create a unifying sense of direction and purpose.

  • Identify and champion opportunities to expand the business benefits of the program beyond current scope by developing business cases that qualify and quantify the anticipated return on additional client investment.

  • Manage an IT Portfolio of critical mission systems.

  • Responsible for Subcontract management.

Work Experience:

  • Must be a Program Manager with at least 10 years of experience working in large IT service organizations or programs

  • Must have Big Data Services (BDS) experience

  • Must have at least 10 years of experience interfacing with clients at the management level, and have proven experience managing client expectations & relationships

  • Experience with Data Management, Big Data Services, Standardized Data Enrichment, Optimized Data Storage, Enhanced Data Exploration, and Data Discovery Subscription Based Data Feeds

  • Must have proven experience with conflict resolution and demonstrated strengths in organizational skills required in selecting, motivating and developing support staff.

  • Demonstrate proven track record to identify potential operational and process risks and formulate/implement effective mitigation plans

  • Experience implementing agile methodologies

  • Experience in developing and maintaining plans such as Program Management Plan, Monthly Progress Report (MPR), Subcontractor Expenditures Plan, Contract Work Breakdown Structure (CWBS) and System Sustainment Plan

  • Experience in supporting systems utilizing COTS products in both Infrastructure and Application Development environments

  • At least 5 years' experience managing a team of engineers in the full ADP lifecycle in software engineering

Job Skills:

  • Knowledge of IT Agile Methodologies

  • Knowledge and familiarity of migrating applications to the cloud, Oracle Exadata, and scalable micro-services for search and data retrieval as RESTful services,

  • Knowledge of framework for stream-based processing (i.e. Kafka Streams), ingestion and management of log data, common enrichments on all BDS datasets using scalable microservices and optimizing data formats.

  • Knowledge of Homeland Security Systems preferred

  • Enthusiastic, proactive, positive attitude with great listening skills and high integrity

  • Ability to teach, grow and coach a team.

  • Excellent organizational skills, strong attention to detail and ability to effectively manage programs supporting multiple businesses

  • Ability to think and act strategically and proactively

  • Strong writing and presentation skills

  • Strong desire to mentor, coach team members while providing oversight for all aspects of relevant Program(s)

  • Able to work under pressure (at times) and to be extremely flexible under changing priorities

  • Able to find innovative ways to solve problems


  • Bachelor's Degree is required. Preferred field of study in Computer Science, Information Technology, Information Systems, Operations Management, Data Management or highly related field of study
  • MBA/Master's Degree in a relevant field of study preferred

Certificates, Licenses and Registrations:

  • Project Management Professional Certification (PMP) - required

  • ITIL v.3 Foundations, Intermediate or Advanced preferred

  • Top Secret preferred (or clearable to TS)

Communication Skills:

  • Excellent verbal and written skills, ability to present proposals and performance data, comfortable interfacing all levels of organization

  • Ability to write clear and concise creative content in a highly confidential manner


  • Willing to travel as needed

Environmental Requirements:

  • Mainly sedentary; in an office environment.

  • May be required to lift up to ten (10) pounds

  • Flexible in working extended hours

The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. Unissant management reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, where applicable and available, reasonable accommodation(s) may be made to enable individuals with disabilities to perform essential functions of this position.

Please note: Candidate(s) will be required to go through pre-employment screening.

Unissant, Inc. is a proud Equal Opportunity Employer! (EOE; M/F/D/V)

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