Program Manager

Responsibilities & Qualifications

RESPONSIBILITIES

The Program Manager is expected to be able to:

• Provide a Monthly Status Report (MSR)/Contractor Activity Report (CAR) (including Expenses) in accordance with CDRL A003 (Monthly Status,Report/ Contractor Activity Report). Manage the project in accordance with an approved Quality Management Plan (QMP).

• Provide support in establishing milestone goals, linked to the strategic vision and mission, risk management, and priorities. The Contractor shall recommend decision criteria for execution; identify and research specific technologies and methods; and recommend the best-candidate activities, methods, and achievable goals.

• Develop, recommend, refine, execute, test, implement, and deploy the overall programmatic approach in accordance with all applicable DIA, DoD, and IC policies.

• Ensure programmatic and organizational tasks are satisfied in a timely, efficient manner and meet organizational objectives.

• Provide programmatic expertise capable of comprehending complex enterprise infrastructure issues and draft business cases for new solution capabilities, upgrades, and optimization initiatives.

• Use Quality Management Systems (QMS) to document and demonstrate the ability to consistently provide services that meet customer, applicable statutory and policy requirements, and SLAs. The fundamental goal is to provide objective insight to assure Government requirements that are thoroughly analyzed and understood; processes are defined and capable; and resulting products\services meet Government needs.

• Prepare and update project plans and status reports.

• Submit monthly Status Reports and Funds and Man Hours Expenditure Reports with the cutoff date for the reports coinciding with the contractor's monthly billing cycle to support invoice review and certification.

• Execute and monitor project activities.

• Ensure that project tasks are completed to customer satisfaction and within schedule and cost constraints.

• Lead and direct technical and documentation project team.

• Manage changes to scope, cost and schedule of project work.

• Provide a work breakdown structure (WBS) that clearly defines all associated costs, resources, schedules, and anticipated travel requirements per project and a roll-up of the total project cost.

• Coordinate priorities and resources between multiple projects.

• Serve as the primary point of contact between the customer, the contract staff, and corporate leadership.

• Provide updates and conduct operational meetings as in routine with customer and team leads.

• Report any significant deviations in the projects technical, cost, and/or schedule parameters immediately to the Contracting Officer's Representative (COR).

• Report status develop project-related documentation and implement lessons learned.

• Provide a Final Contract Summary Report detailing all work performed and deliverables received during the contract's period of performance.

• Provide a list of all contractors acquired property (CAP) at the end of the contract at which point the government will decide on the disposition.

• Facilitate sessions to effectively resolve issues.

• Participate in individual TO kick-off meetings after TO award.

• Prepare and present (IPRs), the topics of which will be identified by the technical point of contact (TPOC), COR, and Government Program Manager; and provide system documentation, such as overlays, diagrams, manuals, and procedures as specified in this TO. The Contractor shall submit the report in accordance with CDRL A002 (In Progress Reviews).

• Monitor and collect data on the effectiveness of the identified Performance Requirements, Key Program Indicators (KPI) / Service Level Agreements (SLA) that are established to quickly identify performance and capacity issues. Allocate appropriate resources to ensure projects are completed within given time and budget.

• Participate in project performance review meetings and discussions.

• Develop and present meeting materials such as PowerPoint presentations, schedules, diagrams to customers.

• Plans course of projects, including milestones, resources required, cross-functional dependencies, use of technology and tools and document in project plan, following established project management methodology.

• Must be flexible to work semi shift work/non-standard hours.

REQUIRED QUALIFICATIONS

• Active Top Secret Clearance with a CI Poly

• 5+ years operating in their field of study with a Bachelor's degree in management, business, finance, economics, science, technology, engineering, or mathematics.

• Demonstrated experience in designing, testing, deploying, and maintain large networks and systems with a global footprint as well as in-depth knowledge of IC ITE services.

• Minimum of 12 years in project management experience.

• Minimum of 10 years of experience in IT business process engineering.

• Possess knowledge and experience with software development, systems engineering, business process engineering, customer relationship management, project management, financial management, change management, risk management and IT service management.

• Must be U.S. Citizen

ADDITIONAL DESIRED QUALIFICATIONS

• 6+ of experience managing complex projects of a similar scope and complexity.

• Active Project Management Institute (PMI) Project Management Professional (PMP) or Program Management Professional (PgMP).

• Defense Acquisition Workforce Improvement Act (DAWIA) Level III Program Management certification.

• Federal Acquisition Certification for Program and Project Managers (FAC P/PM) Level 3.

• 6+ years of experience leading a team utilizing Agile Software Development methodologies to successfully integrate Mission Command and Processing, Exploitation and Dissemination web services that have been certified. Exposure to AWS (Amazon Web Services), and/or STIGs/IAVA.

• A problem solver who can get in, be given a project, and use engineering skills to determine a solution.

• Has, or is willing to gain, more diverse IT skills, including Windows/Linux, networking, and more.

• Able to build systems from the ground up - network architecture/systems engineering.

• Any applicable certifications like AWS Cloud Practitioner, and/or Microsoft Certified Solutions Associate (MCSA) 2012/2016.

• Defense Intelligence Agency (DIA) IT Program Management experience is a plus.

Overview

We are seeking a Program Manager (Technical) to join our Task Order proposal on the Defense Intelligence Agency's Solutions for the Information Technology Enterprise III (SITE III).

The Program Manager is responsible for the overall administrative, technical, cost, quality, and schedule performance of the project. The PM shall develop and submit a Program Management Plan (PMP) for Government approval. The PMP shall describe the Contractor's methodology for ensuring schedule, cost controls, communications, quality assurance, risk mitigation, and performance measures as described in the QASP to meet contract requirements and are easily monitored and quantified by the Government.

TekSynap is a fast growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. "Technology moving at the speed of thought" embodies these principles - the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers.

We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays.

Visit us at www.TekSynap.com.

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Additional Job Information

COMPETENCIES

• Establish Focus

• Change Management

• Develop Others

• Oral Communication

• Written Communication

• Interpersonal Awareness

• Build Relationships

• Analytical Thinking

• Conceptual Thinking

• Strategic Thinking

• Technical Expertise

• Initiative

• Foster Innovation

• Results Oriented

• Teamwork

• Customer Service

WORK ENVIRONMENT AND PHYSICAL DEMANDS

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Location: District of Columbia (DC), National Capital Region (NCR)

• Type of environment: Varies

• Noise level: Low

• Work schedule: "Normal work hours" constitute on average 8 hours a day, 40 hours per week (excluding breaks and meal periods) within standard operational hours occurring 0600-1800, Monday-Friday, excluding Federal holidays. May be requested to work evenings and weekends to meet program and contract needs.

• Amount of Travel: 20%

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to use hands to handle, feel, touch; reach with hands and arms; talk and hear. The employee is regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds. The employee is frequently required to lift up to 25 pounds; and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

WORK AUTHORIZATION/SECURITY CLEARANCE

Citizenship: U.S. Citizenship

Clearance requirement: TS/SCI, eligible for CI Poly

OTHER DUTIES

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

EQUAL EMPLOYMENT OPPORTUNITY

In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, sexual orientation, gender identity, protected veteran status, national origin, disability, age, genetic information or any other characteristic protected by law (referred to as "protected status"). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment.

TekSynap is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact hr@teksynap.com for assistance.