Program Manager, Technical Trainer

Fox Robotics is at the bleeding edge of warehouse automation, with a focus on autonomous forklifts. As the leader in this space, Fox has clear product market fit and is scaling fast, with plans to rapidly grow from 100 employees to nearly ~160+ this year alone. With this growth, employees have a once-in-a-career opportunity to learn, all while working as part of a mission-driven team focused on making robots that work.

What you'll do:

• Develop, facilitate, and deliver the Fleet Operations and Support Training Program consisting of various training modalities (in-person, remote, and virtual), hands-on lab, and field training for both internal and external stakeholders (including customers)

• Develop and revise curriculums, training matrices, certification programs, tracking systems, and web-based training materials

• Able to travel throughout the United States and Canada (up to 25%) serving as an independent trainer to support all Fleet Operations sites

• Become familiar with the customer product, strategy, and use cases in order to deliver effective training and provide feedback on customer issues, concerns, and/or suggestions for improvement

• Develop a "Scorecard" system to document and track that internal and external stakeholders are meeting minimum knowledge levels

What you'll need:

• High School Diploma or equivalent

• Experience as a technical instructor with classroom and hands-on instruction

• Knowledge of instructional course design and learning management systems

• Good analytical skills in order to quickly communicate both issues and insights with the Fleet Operations team

• Effective written and verbal communication skills

• Knowledge of MS Office (Outlook, Excel, Word, PowerPoint)

Nice to have:

• Has delivered training in other subject areas (financial, business, procedural, personnel development, etc.) supporting best practices or policy revisions

• Experience with heavy machinery, robotics, and/or autonomous vehicles

• Train-the-trainer educational scenarios (including company employees and third party suppliers)

• Bilingual (English and Spanish)

Benefits and perks:

• A once in a career opportunity to build, alongside colleagues who deeply care (plus robots that aren't bad, either!)

• Competitive salary and stock options

• Generous healthcare options

• 401k match

• Unlimited PTO

• Other perks that connect us, including lunch on Fridays, team building activities, and more!

More About Fox Robotics

We make robots that work.

We envision a world where robots serve as a human multiplier for dull and dangerous work. The warehousing industry sees more than 52,000 cases of injuries every year in the US. Our first product is an automated trailer unloader (forklift) that quickly demonstrates measurable value to our customers by both improving efficiency while also increasing safety.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.