Program Manager - ST

Now Brewing - Program Manager! #tobeapartner

From the beginning, Starbucks set out to be a different kind of company. One that not only

celebrated coffee and the rich tradition, but that also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others.

This role significantly contributes to Starbucks' success by managing a portion of the Data Analytics, Insights and Business Operations (DAIBO) project portfolio and leading high-performing, cross-functional teams in program planning and project delivery. As a Program Manager, this position will drive program planning efforts, manage projects ranging from data platform enhancements to complex enterprise implementations, and ensure successful project delivery. The ability to collaborate with Technology and business stakeholders and build effective project teams is crucial.

As a Program Manager, you will…

• Oversee tactical planning and day-to-day management of DAIBO programs, ensuring alignment with strategic goals. Drive complex, cross-functional enterprise projects, managing multiple efforts simultaneously.

• Work closely with Starbucks Technology and business leadership on strategic planning, project ideation, and business case development. Engage stakeholders to ensure alignment and successful project execution.

• Lead high-performing, cross-functional, and geographically distributed teams. Serve as a project manager, guiding projects through approval and funding gates, developing detailed project plans, and managing execution from analysis through deployment, while keeping an agile and flexible approach.

We'd love to hear from people with:

• Experience as a senior project manager in technology or in a software development setting (3 years)

• Experience working in technology or in a software development setting (5 years)

• Minimum of three years' experience as a senior project manager in IT or a software development setting; must have at

• least five years overall experience working in IT or a software development setting.

• Experience using Agile methods and working on complex, integrated platforms required.

• Bachelor's Degree required; Master's Degree in Information Systems, Computer Science, Business Administration, or Management preferred.

• PMP, PgMP, and Scrum Master Certifications are a plus.

• Ability to apply knowledge of multidisciplinary business principles and practices to achieve successful outcomes in cross-functional projects and activities.

Leadership and Communication:

• Leads by example - with confidence, a positive attitude, patience, honesty and integrity, and a strong sense of commitment.

• Ability to 'read the room', to know what is possible and what is not, and to know how to navigate program and project engagements efficiently and effectively.

• Ability to engage in difficult conversations that result in positive, actionable outcomes.

• Ability to navigate complex and diverse landscapes effectively.

• Seeks and provides honest, transparent feedback.

• Ability to build and lead high-performing project teams.

• Ability to set expectations and hold individuals and team members accountable to their commitments.

• Drives decision-making that favours compromise and alignment over consensus-building.

• Good facilitation skills; ability to adapt approach to different types of engagements.

• Good written and verbal communication.

Acumen and Learning Agility:

• Deep understanding of technology program and portfolio management practices.

• Expert-level knowledge of standards and practices for technology project lifecycle management activities and deliverables.

• Clear understanding of project technical activities, including: (1) solution analysis and design; (2) enterprise, solution, and infrastructure architecture; (3) systems integration; (4) data conversion and migration; (5) environment management and build processes; and (6) deployment planning and execution.

• Expertise in MS Project (Project Server) and at least one program portfolio management tool, such as MS Project Portfolio Management (PPM).

• Advanced skills in the MS Office Product Suite, particularly Word, Excel, and PowerPoint

• As a Starbucks partner, you (and your family) will have access to medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits. Partners have access to short-term and long-term disability, paid parental leave, family expansion reimbursement, paid vacation from date of hire*, sick time (accrued at 1 hour for every 25 hours worked), eight paid holidays, and two personal days per year. Starbucks also offers eligible partners participation in a 401(k) retirement plan with employer match, a discounted company stock program (S.I.P.), Starbucks equity program (Bean Stock), incentivized emergency savings, and financial well-being tools. Additionally, Starbucks offers 100% upfront tuition coverage for a first-time bachelor's degree through Arizona State University's online program via the Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities. You will also have access to backup care and DACA reimbursement. Starbucks will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, and in accordance with its plans and policies. This list is subject to change depending on collective bargaining in locations where partners have a certified bargaining representative. For additional information regarding partner perks and more detailed information about benefits, go to starbucksbenefits.com.

• If you are working in CA, CO, IL, LA, ME, MA, NE, ND or RI, you will accrue vacation up to a maximum of 120 hours (190 in CA) for roles below director and 200 hours (316 in CA) for roles at director or above. For roles in other states, you will be granted vacation time starting at 120 hours annually for roles below director and 200 hours annually for roles director and above.

The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, geographical location, and internal equity. At Starbucks, it is not typical for an individual to be hired at the high end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each position and candidate.

Join us and inspire with every cup. Apply today!

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, physical or mental disability, sexual orientation, marital status, military or veteran status, gender identity and expression, genetic information, or any other factor protected by law.

We are committed to creating a diverse and welcoming workplace that includes partners with diverse backgrounds and experiences. We believe that enables us to better meet our mission and values while serving customers throughout our global communities. People of color, women, LGBTQIA , veterans and persons with disabilities are encouraged to apply.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances. Starbucks Corporation is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at applicantaccommodation@starbucks.com.

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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

We are committed to creating a diverse and welcoming workplace that includes partners with diverse backgrounds and experiences. We believe that enables us to better meet our mission and values while serving customers throughout our global communities. People of color, women, LGBTQIA , veterans and persons with disabilities are encouraged to apply.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances. Starbucks Corporation is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at applicantaccommodation@starbucks.com.

$121,700 - $214,900/annually