Program Manager

Overview

Ideal Candidate will have previous experience in the Signage Industry

About our Signage Division

The Signage Division partners with clients around the world to bridge the client's brand identity and the customer experience in the physical world. For nearly a century, our project management and manufacturing teams have brought brands to life!

About our Program Manager opportunity

Our Signage Program Managers play an important role in brand implementation for our customers. It is their pride and responsibility to develop and implement project plans for the design, manufacturing, and installation of complete sign programs for multiple clients simultaneously.

Our Exceptional Benefits Plan includes:

• Supportive & Friendly Culture

• Manage national accounts for Fortune 500 companies

• Medical, Dental, Vision coverage options

• Flexible Spending & Health Savings Accounts

• Wellness Programs

• Company paid Life Insurance

• 401k with Employer Contribution

• Company paid Short/Long Term Disability

• Generous Paid Time Off program + Holidays

• Career Growth Opportunities and Career Mapping

• Additional perks including Pet Insurance, Employee Assistance Program, Educational Assistance Program (Non-Union employees), Identity Theft Protection, Critical Illness Plans, Commuter Benefits and various employee discount offerings from our Vendors

• Per diems available when traveling

Stratus is one of the nation's largest brand implementation companies. We are made up of 1,100+ employees nationwide who roll up their sleeves, dive into the details and bring our clients' brands to life! We deliver versatile solutions for some of the nation's largest and most recognized brands. From exterior signage & interior branding to site refresh & remodel, from energy & lighting to repair & maintenance solutions, we deliver ideal solutions to meet all our client's branding needs.

Responsibilities

Project Development

• Attend initial customer meetings with the sales force and Account Manager to define location requirements, define product requirements, review product designs, initiate preliminary surveys, coordinate the production of artwork, develop production approach, develop and recommend pricing parameters, incorporate all issues into the initial proposal or final bid for customer approval, and establish the initial ERP database.

Project Planning

• Once the project is awarded, finalize graphic and engineering drawings, finalize product specifications, review requirements with Production Control, expand the ERP database as necessary, secure installation drawings from the Art Department, establish customer billing contact, agree on billing and project reporting procedures, secure customer approval as needed, seek bids from and negotiate subcontractor installation pricing. Follow budget and gross margin formulas; update the ERP database on a timely basis.

Project Execution

• Obtain and review preliminary surveys and develop specific sign locations, conduct technical surveys, finalize recommendations for signs, obtain customer approvals and completion photos for billing, and enter / initiate the Control Order. Prepare the billing package for Account Manager review, monitor accounts receivable and coordinate with Accounting/Credit to minimize delinquencies.

All other duties assigned

Qualifications

Must Haves to be successful in this role

• Bachelor's degree or equivalent education/experience

• 3+ years in signage industry

• 3+ years business-to-business communication and service

• 3+ years successfully working within a project schedule and/or budget in sign industry

• 3+ years managing and meeting milestones and deadlines

• Proficient with Microsoft office products (outlook, excel, word, etc)

• Communication skills (we can't stress it enough!)

Nice to Haves to be successful in this role

• Experience handling multiple projects (40+) simultaneously with life spans of 2-6 months each

• Experience managing projects on a regional or national basis for fortune 500 clients within retail, restaurant, financial, and/or health care industries

• Experience working for a signage, installation, maintenance, commercial remodel/construction, or other property management related organization

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