Program Manager Residential Mental Health Services

The Program Manager of the Office of Mental Health (OMH) Residential program is responsible to oversee daily operations of two OMH Certified Community Residential (CR) settings in Herkimer County.

The Program Manager ensures accomplishment of program-wide goals, coordinate the scheduling of staff, complete all records and reports, facilitate on-site orientation and training, and monitor and provide supervisory oversight to the overall operations of the program. The person in this position will also participate in Agency activities under the supervision of Behavioral Health Services Division Leadership.

Core Responsibilities

• Maintain the timely completion of all records and reports.

• Supervise the daily operations of the residence.

• Ensure effective communication of daily work information and expectations.

• Maintain site staffing schedules and coverage.

• Problem solve daily shift issues and/or conflicts as part of site leadership team.

• Provide coaching and counseling to staff to enhance individual and team performance.

• Develop processes / systems which ensure compliance with Medicaid standards / OMH quality regulations.

• Model, promote and support organizational performance values.

• Review, analyze and manage fiscal aspects of program.

• Review funding requests from assigned programs and approve/reject based on program budget allowances.

• Provide coordination and oversight of site orientation and training activities for new employees and existing staff.

• Monitor operation and condition of the building and supplies; ensure building security.

• Lead team meetings and committees.

• Develop and maintain an effective communication.

Qualifications

• BS/BA in Human Services or related field preferred.

• Associates Degree with significant human services experience, to include previous leadership experience will be considered.

• Demonstrated progressive leadership experience.

• Valid New York State driver's license.

Benefits

Our work environment provides the opportunity to grow and learn in a fast-paced atmosphere. We offer competitive benefits and salary to include a low-cost individual health insurance plan, dollar for dollar retirement match (up to 7%), life insurance, voluntary benefits and generous paid time off.

• Comprehensive Health/Dental/Vision

• Direct Deposit

• Flexible Spending Account (FSA)

• Retirement Plan 403(b)

• Life Insurance

• Voluntary Benefits

• Employee Assistance Program (EAP)

• Generous PTO Plans (Sick, Vacation and Employee Leave)

• Tuition Reimbursement

• Service Awards

• Employee Appreciation Events

• Employee Discounts

• Employee Referral Bonus $1,500!

Upstate Caring Partners is the premier provider of direct-care services and programs in Central New York for individuals of all abilities and their families. If you believe in empowering people, Upstate Caring Partners is an excellent place to start or grow your career. Please visit our careers website to access the full job description located within the job posting. upstatecpjobs.org

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