Program Manager, Professional Programs

Stanford University Stanford , CA 94305

Posted 2 weeks ago

The Stanford Center for Professional Development (SCPD), part of the Office of the Vice Provost for Teaching and Learning (VPTL) is seeking a highly motivated and dedicated individual to maintain and strengthen its leading position in lifelong and online learning. The position will manage one or more programs that are part of portfolio of professional programs delivered online and in person. In this fast-paced environment, the successful candidate should have an entrepreneurial mindset that is driven by a desire to deliver outstanding customer service to professional learners. This entrepreneurial approach should be coupled with a strong ability to execute and operate complex programs and strong attention to detail. The candidate must possess exceptional communication and collaboration skills, background in training or education is desired. The position will manage program operations, track customer feedback and financial results, work closely with faculty to develop new offerings, conduct market analysis, and manage new program development. The position will interface closely with SCPD personnel responsible for marketing, customer service and support, finances, instructional design, event services, and course production.

This is a wonderful department that works well as a team! If you are looking for a position in a fast-paced environment, this is the job for you!

SCPD website:


  • End to end management of professional education offerings, delivered online or in-person. Ongoing management of existing programs includes tracking of program results and enrollments, serving as point of contact for faculty and clients in the program, working with various teams across VPTL/SCPD to streamline responses to customer inquiries, marketing activities, enrollment processes, etc.

  • Continuously collaborate with the marketing team to plan for campaigns and marketing activities, review enrollment trends of programs, adapt marketing messaging, and improve outreach methods.

  • Ensure a high quality experience for learners in the program. This includes working with faculty to ensure program design is optimal and with other VPTL teams to ensure relevant features are implemented in enrollment platform or learning management system

  • Actively participates in efforts to improve processes, programs and business across the department.

  • Implement conversion strategy to meet product/program goals.

  • Conduct analysis and make recommendations regarding the direction of the program or product.


Education & Experience:

Bachelor's degree and three years of relevant experience or a combination of education and relevant experience.

Desired Qualifications:

Experience in delivery and management of educational offerings

Knowledge, Skills and Abilities:

  • Experience with managing products/programs.

  • Demonstrated ability to manage multiple projects simultaneously.

  • Knowledge of various marketing elements (e.g. pricing, audience, channels, communication).

  • Ability to work independently to meet expected deadlines and schedules.

  • Demonstrated ability to understand the target audience lifecycle and ability to convert leads into new business.

  • Excellent written and oral communication skills.

Certifications and Licenses:


Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of the job

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Program Associate MBA And Msx Programs

Stanford University

Posted 3 weeks ago

VIEW JOBS 3/31/2019 12:00:00 AM 2019-06-29T00:00 Job Code: 4103 Job Grade: F Stanford Graduate School of Business Residing in Silicon Valley, the heart of innovation, Stanford GSB has built a global reputation based on its immersive and innovative management programs. We provide students a transformative leadership experience, push the boundaries of knowledge with faculty research, and offer a portfolio of entrepreneurial and non-degree programs that deliver global impact like no other. We strive to change lives, change organizations, and change the world. The MBA and MSx Programs at the Stanford Graduate School of Business seek a Program Associate who excels at and enjoys working with budgets and expenses, planning and executing events, and supporting others. The central purposes of this role include: completing financial transactions, including expense reimbursements and p-card reconciliations; planning and executing some events; and working with the Event Manager in executing large events. The Program Assistant/Associate will also provide general support across the MBA and MSx Programs as needed. The ideal candidate will be highly detail oriented and able to learn and problem-solve with speed and creativity while employing good judgment. The Program Assistant/Associate will support the needs of the MBA and MSx team, acting as a shared resource so flexibility and time management skills are key. A willingness to pitch in wherever needed and a disposition for thriving in a demanding, often-interrupted, customer-service oriented atmosphere while handling a wide variety of tasks with composure are helpful. This role is ideal for Individuals interested in a broad exposure to the student experience and operations of the MBA and MSx Programs and will develop financial transaction, budget reconciliation, and event planning skills. The Program Associate/Assistant reports to the Director of Digital Communications and Operations and will work closely with the Budget Manager and Event Manager. JOB PURPOSE: Provide administrative or operational support with limited supervision. May be responsible for leading other administrative staff or subordinates. Your primary responsibilities include: * Act on behalf of the supervisor, department manager, or chair in regards to establishing priorities and identifying and resolving problems that are administrative in nature. * Oversee and/or perform duties associated with scheduling, organizing, and operating complex conferences, seminars, and events, including arranging with vendors for services, overseeing the production and distribution of materials, administering logistics, and managing event within budget. * Compose and draft documents and correspondence for presentations, course handouts, grants, conferences, seminars, and reports; perform substantial editing and fact checking. Create, maintain, modify, and/or ensure accuracy of content in various unit documents, displays, reports, brochures, social media, and/or websites. * Plan and schedule calendar(s) with limited consultation, resolve calendaring conflicts, and arrange travel in compliance with unit, university, and sponsor policies. * Create complex reports and spreadsheets which may utilize specialized software and systems. * Oversee and/or process a variety of complex financial transactions; produce, monitor, and reconcile budget statements; research, identify, and resolve discrepancies. May assist with capital or special equipment requests and/or vendor selection. * May lead staff or supervise day-to-day work of student and/or temporary workers, including scheduling, assigning, and prioritizing workloads, setting appropriate deadlines, reviewing work for quality and timeliness, and providing performance review input. * Other duties may also be assigned To be successful in this position, you will bring: * High school diploma and four years of administrative experience, or combination of education and relevant experience. BA or BS preferred. * Advanced computer skills and demonstrated experience with office software and email applications. * Demonstrated success in following through and completing projects. * Excellent organizational skills and attention to detail. * Strong verbal and written communication skills. * Excellent customer service and interpersonal skills. * Ability to prioritize, multi-task, and assign work to others. * Ability to take initiative and ownership of projects. * Ability to routinely and independently exercise sound judgment in making decisions. * Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of his or her job. Why Stanford is for You Stanford's dedicated 16,000 staff come from diverse educational and career backgrounds. We are a collaborative environment that thrives on innovation and continuous improvement. At Stanford, we seek talent committed to excellence, driven to impact the future of our legacy, and improve lives on a global sphere. We provide competitive salaries, excellent health care and retirement plans, and a generous vacation policy, including additional time off during our winter closure. Our generous perks align with what matters to you: * Freedom to grow. Take advantage of career development programs, tuition reimbursement, or audit a course. Join a Ted Talk, film screening, or listen to a renowned author or leader discuss global issues. * A caring culture. We understand the importance of your personal and family time and provide you access to wellness programs, child-care resources, parent education and consultation, elder care and caregiving support. * A healthier you. We make wellness a priority by providing access to world-class exercise facilities. Climb our rock wall, or participate in one of hundreds of health or fitness classes. * Discovery and fun. Visit campus gardens, trails, and museums. * Enviable resources. We offer free commuter programs and ridesharing incentives. Enjoy discounts for computers, cell phones, recreation, travel, entertainment, and more! We pride ourselves in being a culture that encourages and empowers you. How to Apply We invite you to apply for this position by clicking on the "Apply for Job" button. To be considered, please submit a cover letter and résumé along with your online application. Stanford University Stanford CA

Program Manager, Professional Programs

Stanford University