Program Manager Pre-Award

Dignity Health Phoenix , AZ 85002

Posted 4 months ago

Overview

Located in the heart of Phoenix, Ariz., St. Joseph's Hospital and Medical Center is a 586-bed, not-for-profit hospital that provides a wide range of health, social and support services with special advocacy for the poor and underserved.

St.

Joseph's is a nationally recognized center for quality tertiary care, medical education and research. It includes the internationally renowned Barrow Neurological Institute, the Muhammad Ali Parkinson Center, the Norton Thoracic Institute, a campus of Creighton University's Medical School and the first Level I Trauma Center in Arizona verified by the American College of Surgeons. U.S.

News & World Report routinely ranks St. Joseph's among the best hospitals in the United States for neurology and neurosurgery. For more information please visit our website at https://www.dignityhealth.org/arizona/locations/stjosephs.

Responsibilities

The Pre-Award Program Manager is responsible for the analysis, negotiation, and finalization of arrangements for research in compliance with all applicable laws and regulations. Additionally, this position is responsible to ensure quality research coverage analysis reviews are performed for all research proposals to identify items and services that are not billable to a third party payor and negotiate Sponsor payment for non-billable services.

The Pre-Award Program Manager oversees the workflow and assignment for all Research Contracts Specialist(s) and/or contracting agencies to ensure timely contract reviews, budget development and negotiation and execution of billing grids for post-award processing consistent with institutional goals. This position performs and oversees contract negotiation to secure favorable terms and conditions for all research transactions.

This position works closely with Dignity Health legal counsel, serving as the primary point of contact for escalation of contract matters to counsel as needed and promotes terms and conditions to mitigate risk and support obligation management. This position implements and oversees research policies, procedures, and templates for the institution upon approval from Dignity Health Legal Department.

This position requires innovation and creative problem solving as well as effective verbal and written communication and a high level of innovative and interpersonal skills to interact with Sponsors, Investigators, colleagues, facility administrators and patient financial services. Using extensive knowledge of billing rules and regulations as well as federal, state and local laws related to research, this position serves as an expert in project feasibility reviews and risk mitigation working synergistically with Dignity Health Legal Department. This position is responsible for the management of all research contract and budget negotiations with an understanding of institutional risk tolerance and research financial policies to engage leadership in business decisions key to the approval of research projects and management of the research portfolio.

Qualifications

Required:

One year (1) of experience with clinical trials/clinical research contracts. Knowledge of regulations applicable to research. Must be able to work with minimal supervision and prioritize multiple projects.

Paralegal certificate with 5 years of experience in research contracting, OR Bachelor's degree with 3 years of job-related healthcare contracting experience required.

Current CITI training certificate.

Strong ability to build collegial relationships. Superior knowledge of GLP, ICH, DHHS, OIG and FDA regulations.

Self-directed, with the ability to develop project plans from conceptualization to implementation in an efficient and cost-effective manner. Refined professional writing and communication skills. Ability to work effectively with internal administration, internal departments, and investigators as well as professional finesse to build relationships with sponsors and funding agencies to manage post-award contract obligations.

Preferred:

Three (3) years of practical experience in clinical trials/clinical research contracts and research budget/billing operations within a large academic health system. Candidates with knowledge and/or experience with government assistance and acquisition contracting are preferred.

Bachelor's degree, Post-graduate degree, paralegal certificate or JD from an accredited law school with prior experience in research and/or healthcare administratio

Proven attention to detail with strong analytical, critical thinking, problem solving, time management and customer service skills. Excellent computer skills and the ability to utilize automated systems. Strong interpersonal skills to effectively navigate a matrix organizational structure and effectively contribute to cross-functional teams regardless of reporting structures.

Research Society certification or ability to obtain within 24 months of employment.



See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Download the
LiveCareer app and find
your dream job anywhere
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Program & Account Manager
New!

Real Time Companies. LLC

Posted Today

VIEW JOBS 12/19/2018 12:00:00 AM 2019-03-19T00:00 <strong>Account Manager </strong><br /> <br /> Responsible for the management of all phases of client activity, including organization, planning, direction, control, reporting, customer interface and program execution.  Provides the overall account leadership and management.<br /> <br /> For the success of this position, nine specific roles have been identified and within each role are more specific responsibilities.<br /> <br /> <strong>Financial Performance</strong> <ul> <li style="padding: 0; margin: 0;" style="padding: 0; margin: 0;">Deliver proposed profit, return on investment and return on assets.</li> <li style="padding: 0; margin: 0;" style="padding: 0; margin: 0;">Control costs and related timing to maximize program cash flow.</li> <li style="padding: 0; margin: 0;" style="padding: 0; margin: 0;">Identify risks and implement appropriate risk mitigation actions.</li> <li style="padding: 0; margin: 0;" style="padding: 0; margin: 0;">Integrate program financials with top level business objectives.</li> <li style="padding: 0; margin: 0;" style="padding: 0; margin: 0;">Manage program budgets to conform to policy, and work with the CFO to develop processes for requesting, spending and reporting capital expenditures</li> </ul>  <br /> <strong>Contract Structure and Pricing</strong> <ul> <li style="padding: 0; margin: 0;" style="padding: 0; margin: 0;">Recommend pricing based on the relevant market, as well as RTC’s business strategy, program objectives and related costs.</li> <li style="padding: 0; margin: 0;" style="padding: 0; margin: 0;">Lead and manage contract negotiations to develop win – win solutions.</li> <li style="padding: 0; margin: 0;" style="padding: 0; margin: 0;">Direct proposal preparation to ensure alignment with RTC business strategy, compliance with all requirements, appropriate, timely response to customer needs and a proper structure for successful negotiations and program performance.</li> <li style="padding: 0; margin: 0;" style="padding: 0; margin: 0;">Negotiate adequate engineering program work requirements and pricing within the RTC price model</li> </ul>  <br /> <strong>Technical Performance</strong> <ul> <li style="padding: 0; margin: 0;" style="padding: 0; margin: 0;">Drive technical excellence by setting program standards, balancing risk and delivering performance across all identified program metrics.</li> <li style="padding: 0; margin: 0;" style="padding: 0; margin: 0;">Ensure all quality requirements for the customer and regulatory agencies are met.</li> </ul>  <br /> <strong>Schedule Management</strong> <ul> <li style="padding: 0; margin: 0;" style="padding: 0; margin: 0;">Oversee the development of the program plans and critical milestones.</li> <li style="padding: 0; margin: 0;" style="padding: 0; margin: 0;">Meet Master program plans and schedules by identifying and assessing risks and initiating necessary corrective actions.</li> </ul>  <br /> <strong>Company – Customer Interface</strong> <ul> <li style="padding: 0; margin: 0;" style="padding: 0; margin: 0;">Represent RTC as a company, including bringing the RTC message and value to the customer; and integrating the full spectrum of RTC capabilities with a thorough understanding of customer needs to provide value-added solutions to the customer and promote RTC.</li> <li style="padding: 0; margin: 0;" style="padding: 0; margin: 0;">Service the customer while executing the program and resolving all issues to yield the highest level of customer satisfaction.</li> <li style="padding: 0; margin: 0;" style="padding: 0; margin: 0;">Balance customer needs, RTC strategic objectives and RTC resources while ensuring stakeholder objectives are aligned.</li> <li style="padding: 0; margin: 0;" style="padding: 0; margin: 0;">Work with clients to understand their needs and provide full scale solutions</li> <li style="padding: 0; margin: 0;" style="padding: 0; margin: 0;">Expand RTC services with current clients through organic growth and relationship development strategies</li> <li style="padding: 0; margin: 0;" style="padding: 0; margin: 0;">Work with all the stakeholders to define and execute the engineering programs and work orders</li> <li style="padding: 0; margin: 0;" style="padding: 0; margin: 0;">Manage all the changes and issues with the stakeholders</li> <li style="padding: 0; margin: 0;" style="padding: 0; margin: 0;">Provide customers program progress status and maintaining active communication</li> </ul>  <br /> <strong>Program Team Management</strong> <ul> <li style="padding: 0; margin: 0;" style="padding: 0; margin: 0;">Select and structure the program teams to ensure maximum performance (includes skill identification, selection of & onboarding appropriate engineers).</li> <li style="padding: 0; margin: 0;" style="padding: 0; margin: 0;">Select a direct reporting (solid line) team.</li> <li style="padding: 0; margin: 0;" style="padding: 0; margin: 0;">Identify supporting functional staff.</li> <li style="padding: 0; margin: 0;" style="padding: 0; margin: 0;">Develop and mentor (when necessary) subordinates.</li> <li style="padding: 0; margin: 0;" style="padding: 0; margin: 0;">Set role and performance expectations and provide continual feedback and performance appraisals.</li> <li style="padding: 0; margin: 0;" style="padding: 0; margin: 0;">Provide overall leadership and direction to the program team to include coaching team members, resolving conflict, reviewing performance, and initiating corrective actions as needed.</li> <li style="padding: 0; margin: 0;" style="padding: 0; margin: 0;">Direct the performance of program functions – such as procurement, manufacturing, quality assurance and logistics.</li> <li style="padding: 0; margin: 0;" style="padding: 0; margin: 0;">Assess work orders criteria and accordingly recruit qualified talent  base</li> <li style="padding: 0; margin: 0;" style="padding: 0; margin: 0;">Work with RTCo HR to on-board and off-board personnel</li> <li style="padding: 0; margin: 0;" style="padding: 0; margin: 0;">Assure the engineering teams comply with standard company policies and procedures; educate, inform and enforce when needed</li> <li style="padding: 0; margin: 0;" style="padding: 0; margin: 0;">Review engineering program team member’s status reports across projects and address issues as appropriate with sensitivity to customer needs and deadlines</li> <li style="padding: 0; margin: 0;" style="padding: 0; margin: 0;">Staff the projects with the most qualified and cost effective resources required to complete the program</li> <li style="padding: 0; margin: 0;" style="padding: 0; margin: 0;">Regularly evaluate current work flow processes; assist and assure the teams  work as efficiently as possible</li> <li style="padding: 0; margin: 0;" style="padding: 0; margin: 0;">Manage team capacities to help the team manage their bandwidth</li> </ul>  <br /> <strong>Supplier and Subcontractor Management</strong> <ul> <li style="padding: 0; margin: 0;" style="padding: 0; margin: 0;">Manage suppliers, subcontractors, and team members to ensure all programs and company projects meet strategic objectives.</li> <li style="padding: 0; margin: 0;" style="padding: 0; margin: 0;">Identify and propose teaming opportunities with suppliers and subcontractors that enhance customer value and are aligned with RTC strategic goals.</li> </ul>  <br /> <strong>Program Execution</strong> <ul> <li style="padding: 0; margin: 0;" style="padding: 0; margin: 0;">Establish and clearly communicate overall program objectives and long term vision and strategy.</li> <li style="padding: 0; margin: 0;" style="padding: 0; margin: 0;">Champion company values.</li> <li style="padding: 0; margin: 0;" style="padding: 0; margin: 0;">Oversee program planning and execution through all applicable phases, including concept, exploration, engineering development, advanced development, production, sustainment and retirement.</li> <li style="padding: 0; margin: 0;" style="padding: 0; margin: 0;">Meet customer and company requirements while balancing the multiple roles and differing requirements.</li> <li style="padding: 0; margin: 0;" style="padding: 0; margin: 0;">Drive timely and clearly communicated decisions and recommendations.</li> <li style="padding: 0; margin: 0;" style="padding: 0; margin: 0;">Ensure program-wide focus on safety, reliability, cost, schedule and adequacy of systems, procedures and people for long-term success.</li> <li style="padding: 0; margin: 0;" style="padding: 0; margin: 0;">Address business impediments to excellence and continual improvement.</li> <li style="padding: 0; margin: 0;" style="padding: 0; margin: 0;">Drive data-based decision-making through the program.</li> <li style="padding: 0; margin: 0;" style="padding: 0; margin: 0;">Facilitate and make trade off decisions between project quality, costs, resources, scope and schedule</li> <li style="padding: 0; margin: 0;" style="padding: 0; margin: 0;">Assess  program risks and develop strategies for dealing with potential and identified risks</li> <li style="padding: 0; margin: 0;" style="padding: 0; margin: 0;">Assess process flows on a continuous basis and make adequate recommendations for process improvements internally and with the customers</li> </ul>  <br /> <strong>Performance Measurement</strong><br /> To ensure the CFO, Program Management and Engineering Services is contributing to the success of the programs while at the same time supporting the strategic growth of RTC, the following metrics will be used to measure his/her performance. <ul> <li style="padding: 0; margin: 0;" style="padding: 0; margin: 0;">Proposal turn time and close ratio</li> <li style="padding: 0; margin: 0;" style="padding: 0; margin: 0;">Program-committed Revenue, Gross Margin and Cash (Program P/L)</li> <li style="padding: 0; margin: 0;" style="padding: 0; margin: 0;">Program SPI (Schedule Performance Index) and CPI (Cost Performance Index)</li> <li style="padding: 0; margin: 0;" style="padding: 0; margin: 0;">On Time Delivery (OTD) of all customer program milestones and end item deliverables</li> </ul>  <br /> <strong>Position Qualifications and Preferences:</strong> <ul> <li style="padding: 0; margin: 0;" style="padding: 0; margin: 0;"><strong>Bachelor’s degree in Engineering, Computer Science, or other technical area</strong></li> <li style="padding: 0; margin: 0;" style="padding: 0; margin: 0;"><strong>Aerospace Industry experience required</strong></li> <li style="padding: 0; margin: 0;" style="padding: 0; margin: 0;"><strong>5 to 10 Years relevant and proven management experience in a Account Management capacity overseeing  projects with 5 or more team members</strong></li> <li style="padding: 0; margin: 0;" style="padding: 0; margin: 0;"><strong>Professional appearance, demeanor and communication with clients</strong></li> <li style="padding: 0; margin: 0;" style="padding: 0; margin: 0;"><strong>Self-Starter, organized, detail oriented</strong></li> <li style="padding: 0; margin: 0;" style="padding: 0; margin: 0;"><strong>History of strong leadership, deep practical engineering knowledge and a proven track record for timely project delivery, project management, cost control and customer satisfaction</strong></li> <li style="padding: 0; margin: 0;" style="padding: 0; margin: 0;"><strong>Must be able to work effectively in a team environment and will interface closely with the RTCo Partnership, Finance, Marketing and Operations department</strong></li> <li style="padding: 0; margin: 0;" style="padding: 0; margin: 0;"><strong>Knowledge and creativity to the position as well as have the discipline to drive results and follow established fundamental processes</strong></li> <li style="padding: 0; margin: 0;" style="padding: 0; margin: 0;"><strong>Motivate when it matters and lay down the law when its needed</strong></li> <li style="padding: 0; margin: 0;" style="padding: 0; margin: 0;"><strong>Dynamic thinker, identify risks, and create & implement solutions quickly</strong></li> <li style="padding: 0; margin: 0;" style="padding: 0; margin: 0;"><strong>Be open to suggestions and self-improvement; desire to learn and grow</strong></li> <li style="padding: 0; margin: 0;" style="padding: 0; margin: 0;"><strong>Perseverance with assigned tasks and projects</strong></li> <li style="padding: 0; margin: 0;" style="padding: 0; margin: 0;"><strong>Must be able to synthesize and present data to upper management – providing trade-offs and recommendations</strong></li> <li style="padding: 0; margin: 0;" style="padding: 0; margin: 0;">Ability to travel domestically as required depending on business needs</li> <li style="padding: 0; margin: 0;" style="padding: 0; margin: 0;">MBA a huge plus</li> <li style="padding: 0; margin: 0;" style="padding: 0; margin: 0;">PMP certification preferred</li> </ul>  <br />   Real Time Companies. LLC Phoenix AZ

Program Manager Pre-Award

Dignity Health