Job Title: Program Manager
Duration: Long Term Job description:
Responsible for developing, defining and owning the product vision and strategy for assigned product portfolio.
Including: project & product planning and execution throughout the product lifecycle; gathering and prioritizing business and customer (unmet) needs; and translating needs into product requirements. Reviews the divisional goals and customer experience. Lead cross-functional teams (internal and external) to envision new innovative products, features, product concepts and develop user stories; translating them into a logically sequenced and optimized roadmap.
Takes an outcome-driven approach to creating transformational products. Ensures features align to the business goals and get to market per specifications, achieving desired outcomes and the expected adoption and usage by the Walgreens pharmacy business.
Identifies the customer segments with strong growth potential and opportunities to innovate and improve, providing additional benefits to the customer and profitability/ROI to the organization.
Proactively identifies and resolves strategic issues that may impair functionality and/or the teams ability to meet strategic, financial and technical goals.
Defines and analyzes markets, including but not limited to the measurement and analysis of existing products and services and evaluates technologies and identifies opportunities to innovate and improve.
Closely collaborates with engineering and UI/UX to deliver a best-in-class user experience and drive implementation of new product features and strategies.
Performs business and financial analysis, monitoring and reporting and builds business case to justify expenditures for building products. Performs as Product Management and Agile SME and as consultant to senior management and key stakeholders in area of expertise and in support of product launch efforts.
Develops and mentors staff of product managers and business analysts through on-boarding, open communication, training and development opportunities and performance management processes.
Identifies industry best practices and builds partner relationships.
Understands how technology advancements drive sales and increase customer satisfaction. Keeps up to speed on all new product launches in the online space.