Program Manager, Pharma - Lake Mary Or New Orleans

Kroger Lake Mary , FL 32795

Posted 2 months ago

Company Name: Kroger Specialty Pharmacy

Position Type: Employee

FLSA Status: Exempt

Position Summary

Perform functions to manage pharmaceutical contract implementation from contract redlines, implementation, to ongoing maintenance, reporting and auditing guided by precedent and working in compliance with established policy. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

Essential Job Functions

Measure performance to agreed-upon standards develop scorecards to manage the program if need; analyze, review and report on progress with associates and business partners

Collaborate with associates across KSP to address performance improvements required to comply with terms of agreements; collaborate on implementation of process modifications

Support development and implementation of policies and procedures as needed; ensure associates understand and meet all requirements

Partner with Data Analytics and BA to ensure successful implementation and ongoing maintenance of data feeds

Help establish appropriate process to track and analyze all assigned programs to ensure KSP meets all deliverables and fee for service opportunities; create auditing processes and reports as needed

Attend appropriate internal and external client meetings and manage action items related to process improvement and reporting

Manage program to ensure successful implementation within program timeline

Develop project plans to capture and report all required activity, resource requirement, timeline, and dependency of the program to ensure successful implementation within a timeline

Oversee all fees related to program and Accounts Receivable; work with invoice team, develop fee invoicing, invoice template and auditing program to ensure accuracy post implementation

Collaborate with multiple internal and external departments to redline contracts and ensure stakeholders understand their responsibility of contractual requirements and can meet those requirements

Review contracts, identify contract requirements outside existing processes, collaborate with stakeholders to build process to meet requirements and if necessary, redline contract to address requirements that can't be fulfilled as requested

Participate in pharma audits as needed; provide support in areas including operations, process flow and performance guarantees

Participate in variety of meetings and work groups to integrate activities, communicate issues, obtain approvals, resolve problems and maintain specified level of knowledge pertaining to new developments, requirements and policies

Perform other related duties as assigned

Must be able to perform the essential job functions of this position with or without reasonable accommodation

Minimum Position Qualifications

High School Diploma or GED4+ years of work experience

Proficient in Microsoft OfficeStrong business acumen; ability to quickly grasp issues, understand strategy, work independently and make good business decisions

Ability to understand complex business processes and understand downstream effects of those processes and how changes will impact business

Project ownership with the ability to manage priorities and meet deadlines

Analytical, quantitative and organizational skills; ability to analyze performance metrics, identify trends/anomalies and recommend improvements

Strong communication/interpersonal skills; listening, speaking and writing skills

Strong presentation skills with ability to review, analyze, report and tell the story that data represents

Desired Previous Experience/Education

Bachelor's Degree in business, marketing or a similar field3+ years of specialty pharmacy experience

Education Level: High School Diploma/ GED Required

Required Certifications/Licenses: None

Position Type: Full-Time

Shift(s): [[mfield4]]

Regions: Any

States: Florida; Louisiana


Jobs at Kroger: At Kroger, we hire people who have a passion for helping others and who want to build a relationship with our Customers.

No matter what stage of your career, you can build your future at Kroger. We look for people who want more, aspire to be more and work hard to achieve their goals. Our focus on keeping the Customer first is what makes us successful. We offer many opportunities not only in our stores, but in Manufacturing, Logistics, Marketing, Finance, Human Resources, and many other fields.

Company Overview:
Kroger Family of Companies employs nearly half a million associates who serve over 11 million customers daily through a seamless shopping experience under a variety of banner names.

At The Kroger Co., we are Fresh for Everyone and dedicated to our Purpose: To Feed the Human Spirit. We are committed to creating #ZeroHungerZeroWaste communities by 2025. Careers with The Kroger Co. and our family of companies offer competitive wages, flexible schedules, benefits and room for advancement.

Posting Notes: FL || Lake Mary || 3200 Lake Emma Drive || 32746 || Kroger Specialty Pharmacy || None || Specialty Pharmacy; Health & Wellness || Employee || Exempt || Full-Time || None

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Program Manager, Pharma - Lake Mary Or New Orleans