Program Manager, People Insights & Analytics

Slalom Seattle , WA 98113

Posted 3 months ago

Slalom is a purpose-driven consulting firm that helps companies solve business problems and build for the future, with solutions spanning business advisory, customer experience, technology, and analytics. We partner with companies to push the boundaries of what's possible-together.

Our vision is to create a thriving, inclusive and diverse global team where each person loves their work, loves working together, and is learning and growing every day. We value the uniqueness of every individual and want our people to bring their authentic selves to work.

Founded in 2001 and headquartered in Seattle, WA, Slalom has organically grown over 8,500 employees. We have been named one of Fortune's 100 Best Companies to Work For every year since 2017 and are regularly recognized by our employees as a best place to work. You can find us in over 30 cities across the U.S., U.K., Canada, Australia and Japan.

We're focused on:

  • Inclusion as a top priority. All of our employees should feel understood, included, connected, and safe.

  • Committing to a diverse workforce at all levels and taking a broad view of diversity that incorporates gender, race and ethnicity, background, geography, thinking, working styles, and more.

Who are we:

  • We like to have fun

  • We brainstorm

  • We support each other

  • We have a purpose

  • We smile A LOT

Who are you:

  • You have passion for people

  • You are collaborative and driven to do what is right

  • You are not afraid to be bring your authentic self to work

  • You embrace a continuous learner mentality with a commitment to honest introspection

Job Title: Program Manager, People Insights & Analytics

Summary:

Slalom Consulting is seeking a Program Manager, People Insights & Analytics to join the Global People team (GPT) to drive work through the lens of people analytics by supporting business leaders to integrate data into people decisions and optimize their workforce. The Program Manager of People Insights & Analytics will partner with key business and People Partners to enact and influence people data & analytics strategy. As a trusted advisor and dedicated analytics partner, he or she will lead the design, development, testing and deployment of enterprise-wide people analytics programs, in the areas to support how we attract, recruit, develop, retain and understand employee experiences.

We are People Insights & Analytics:

  • We provide people data. We empower leaders to make data-driven people decisions.

  • We support data alignment. We standardize measurements to guide consistent approach on how we collect, manage and use data across practices.

  • We share employee trends. We explore trends at Slalom, market and teams to better understand employee experience at Slalom.

  • We turn insights into action. We use analytics to uncover trends and build prediction to help drive meaningful insights to drive action.

  • We help prepare for the future to support Slalom's growth.

  • We have a purpose. To tell a compelling story with data to inform decision that impact employee's love of work and drive workforce optimization.

You may be a candidate for this role if: (a few ideas to get your started)

  • You are passionate about creating and executing an engagement program to support employee experience.

  • You have the ability to influence key stakeholders appropriately with enterprise-wise program and solutions.

  • You look at the big picture, see how workforce insights initiatives are interconnected and understand best practices in the industry.

  • You have a strong communication skill to collaborate across teams and gain trust from the key stakeholders.

  • You are a self-starter with a creative energy and passion for solving problems.

  • You enjoy working in a dynamic, fast-paced environment.

Responsibilities:

  • Program management of company-wide employee survey program & approach, including strategy, design, administration, communication and reporting and consulting with business.

  • Design, create and deliver Slalom Employee Survey (SES).

  • Develop and lead the long-term vision and portfolio of Employee Lifecycle Survey approach, assess frequency, questions asked and recommend improvements and enhancements.

  • Lead and coordinate consistent survey practices with Market Advisory Council (AC) Reps across markets.

  • Lead cross-market communication and provide trainings as needed to People Partners, business stakeholders and Market Advisory Council reps regarding production status, reporting or action plans.

  • Create data analysis and interpretation guidelines/resources/templates for markets to drive towards actionable insights.

  • Leverage tools, such as survey tools, dashboard, excel, and appropriate analytic tools to support market needs.

  • Manage 3rd party vendor relationships to ensure optimization of the tool and constant review of industry best practices around employee experience.

  • Partner with internal data & technology teams and vendor to ensure access to data is seamless.

  • 10-15% travel.

Qualifications:

  • 2-3 years of experience in designing and executing organizational surveys, leading organizational initiatives, or other similar program design and program management function.

  • Basic knowledge of statistical analysis (e.g., descriptive statistics and basic familiarity with statistical significance), qualitative research, and experience gathering and interpreting data.

  • Expertise in agile program or project management methods working with cross-functional teams.

  • Experience with experimental and quasi-experimental design and analysis, including survey design and analysis.

  • Ability to conceptualize theoretically plausible interventions, collecting and analyzing relevant data, and consulting with the business.

  • Excellent interpersonal skills and the ability to work directly with senior leaders and People partners.

  • Ability to work successfully with key stakeholders to address issues and determine priorities.

  • Ability to partner with internal and external resources to ensure timely and efficient delivery of employee surveys.

  • High work capacity, results orientation, and strong sense of urgency required to work in a fast-paced, customer-centered environment.

  • Exceptional written and verbal communication skills.

  • Strong proficiency in Word, Excel, Outlook, Visio, Power Point.

Preferred, but not required:

  • Master's degree in a subject related to behavioral science, HR or equivalent experience preferred.

  • Experience with data analysis languages such as R and/or Python.

  • Experience with NLP and/or machine learning methods.

  • Experience in SQL, data visualization tools, and Excel (VLOOKUP, pivots, macros, etc.).

  • Experience in HR analytics using HR systems and tools such as Workday.

Slalom is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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Program Manager, People Insights & Analytics

Slalom