Program Manager, Packaging

Hogwarth Worldwide Sunnyvale , CA 94085

Posted 1 week ago

Overview

Hogarth is a global marketing implementation agency that produces, creates and adapts advertising for brands across all media, (Video, Print and Digital), delivering multi-level national and international campaigns.We are a culturally diverse organization with around 2,000 employees globally and are made up of over 50 nationalities who speak over 100 languages. At the same time we share a common set of values about how we behave, why we do what we do and how we work with each other and our Clients.

Heart and Soul:We love what we do. We bring energy and enthusiasm to all our work. We push boundaries, we are never satisfied and always want to find a better way

Hands On:We don't wait for things to happen, we get on with it. We are pragmatic and don't have an ego. We do what it takes to get the job done to the highest standards

Honest:We are straightforward, constructive and speak openly and clearly. We operate with integrity and live up to our promises

Happy Family:We enjoy working together. We look out for our colleagues. We are supportive and collaborative across all our teams. Even when things get tough, we don't lose perspective or our sense of humor.

The Packaging Graphics Program Manager assists Packaging Graphics Producers in organizing documentation, reviewing the accuracy of packaging mechanicals, organizing color and press sheet reviews, and helping the team meet tight deadlines in peak seasons. You will manage deliverable due dates according to established timelines, while also coming up with creative solutions to challenges.

In addition, the Lead Program Manager will train and onboard all Program Managers (PM's) and will provide leadership and oversight to ensure consistency in deliverables and processes. The PM Lead will be an additional reviewer of mechanicals and specifications and will ensure timely completion of the team's work. They will provide guidance and advocacy for the PM's in troubleshooting, prioritizing, and challenges that surround scheduling and changes in scope.

Responsibilities

  • Train and onboard all Program Managers to drive consistency in processes, scheduling, and execution.

  • Provide suggestions on process improvements and identify gray areas in roles and responsibilities between Program Managers and Packaging Producers.

  • Ensure workload and capacity with each Program Manager is equitable based on business requirements.

  • Mentor Program Managers on time management, technical color management, packaging print and post-print production methods, and soft skills.

  • Escalate any potential issues to Packaging Graphics Manager and be a part of the solution process.

  • Gather and write print specifications and review with the Packaging Producer. Ensure all documents have been approved by the Packaging Graphics Producers before releasing to suppliers.

  • Gather and write print specifications and review with the Packaging Producer. Input information for print specification documents into tracking tool and keep the tool current. Release to print specifications to suppliers according to established schedule.

  • Organize assets in the project tracking tool and shared servers for each mechanical: part numbers, packaging die-lines, translations, illustrations, copy, etc. Continually monitor project tracking tool as programs evolve, updating information as requested by the Producer.

  • Follow up with X-functional teams on any missing dielines or specifications.

  • Review engineering dielines and request box samples to check for orientation of graphic content throughout the project; use as a checking point during mechanical review.

  • Track creative approvals (contractors are on CC via mail), and follow up if approvals are missing and close to deadlines.

  • Manage the release of part number and life cycle management in Agile. This includes email release of print specs via ECO on Agile.

  • Prepare asset handoff document on a per-project basis for review with Packaging Graphics Producers and email to appropriate groups

  • QC and organize assets in the database for each mechanical (part numbers, packaging die-lines, translations, illustrations, copy, etc.).

  • Manage project life cycles and the release of part numbers.

  • Prepare asset handoff documents for review by Packaging Graphics Producers and route to Marcom groups.

  • Practice extreme attention to detail in cross-referencing all assets against the final mechanicals per checklist, and confirming all layers match print specifications.

  • Communicate updates collected from Packaging Graphics Producers to Client Project Management team to facilitate the routing process.

  • Provide complete and timely feedback on digital mechanicals, pre-press, and printer proofs.

  • Review and sign off on supplier PDFs and press sheets and raise any issues when appropriate.

  • Organize final reviews with Packaging Graphics Producers.

  • Collaborate with Packaging Graphics team to document best practices and standard operating procedures and processes for both internal and external partners.

  • Press check print runs for existing products at domestic and international suppliers and prepare for Producer approval.

Qualifications

  • BA/BS degree in Graphic Communications or equivalent.

  • 2-5 years mechanical proofing experience in premium consumer packaging and labeling.

  • Knowledge of electronic pre-press and printing processes required.

  • Project management experience preferred.

  • Must possess exceptional organizational, time management, verbal, and written communication skills, interpersonal skills, and the ability to prioritize.

  • Proficient in Adobe Creative Cloud: Illustrator, Photoshop, InDesign, Adobe Acrobat.

  • Proficient in Mac OS and native apps.

  • Working knowledge of Microsoft Office Suite: Excel, Word, database management.

  • Meticulous attention to detail a must.

  • Able to understand and interpret complex processes and shifting priorities.

  • Experience in database/project management systems.

  • Positive, attentive, focused, and engaged. Strong work ethic. Accountable for actions. Takes initiative. Collaborative "team-player."

  • Trustworthy in a confidential environment. Supportive of company values.

  • Manages time effectively. Flexible during high-volume periods (some longer hours)

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Program Manager, Packaging

Hogwarth Worldwide