Program Manager, Off Campus Study

When extending an offer, Colgate University considers factors such as (but not limited to) the scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as market and organizational considerations.

Benefits

Current Benefits

Colgate University is proud to offer in-depth, competitive benefits that support the health and wellbeing of our employees and their family. The majority of benefits are effective on the date of hire.

We pride ourselves on the scope and quality of the benefits offered to our employees. We invite candidates to visit our Benefits page to learn more about our generous benefits package, which includes but is not limited to:

Health and Wellness:

Comprehensive medical, dental, vision, behavioral health benefits, disability and life insurance, 403 B Retirement with employer core and matching contributions.

Paid Time Off:

Vacation time (varies based on position classification), sick time, 13.5 holidays including a Winter Recess between Christmas and New Year's and 3 floating holidays.

Paid Family Leave:

After six months of employment, employees become eligible for up to 12 weeks of paid time off up to 67% of salary to a state maximum for bonding with a newborn, adopted or foster child, caring for a family member with a serious health condition or to help after a family member has been deployed to active military duty abroad.

Continuing Education and Professional Development:

Employees and their spouse/domestic partner may take up to 2 courses per semester at Colgate, tuition free with a $20 per course registration fee.

Funding for work related courses to obtain an undergraduate or graduate degree related to your current position.

After 7 years of service in an eligible position an employee's eligible children may be awarded up to half of Colgate's tuition to attend an accredited college, university or trade school of their choice.

Along with a generous benefits package, additional perks unique to Colgate University include but are not limited to free on campus parking, free gym membership with discounts for family members, reduced Seven Oaks Golf Course memberships, University Bookstore discount, free library access, 3 free tickets for any regular season athletic home event, access to Colgate owned Bewkes Center and Glendening Boathouse, free access to all cultural events.

Department Statement

Colgate University is a highly selective institution, over 200-years old and committed to off-campus study programming. Annually, the campus sends roughly 64% of each graduating class off-campus for formal study. More than half of those off-campus participate in faculty-led, semester-long programs as part of the curriculum, while less than half participate in programs operated outside Colgate. Colgate University is proud of the financial support we provide to students. With a generous financial aid policy, Colgate University's office of Off-Campus Study is dedicated to educating students to understand other perspectives through high impact learning opportunities abroad and domestically. Colgate is a member of NAFSA, the Forum on Education Abroad and Diversity Abroad.

Accountabilities

The Program Manager is primarily responsible for the successful administration of assigned Colgate faculty-led programs. Responsibilities include, but may not be limited to:

• Ensuring effective logistics related to faculty-led assigned programs while working closely with faculty directors to complete arrangements for each off-campus study experience.

• Ensures appropriate housing, transportation, and related logistics are functioning and in place for each assigned program.

• Serve as a primary advisor to students interested in studying abroad in an assigned geographic region; assists students with the selection of off-campus study programs, identification of learning objectives, and application process; and refers students to appropriate departments and resources for further assistance.

• As assigned, may be accountable for timely and accurate preparation of budgets on behalf of faculty directors.

• Responds to incidents abroad and addresses student/parent/faculty concerns of a more sensitive nature.

This position has been designated as a Campus Security Authority (CSA), in accordance with the federal statutory requirements of the Jeanne Clery Act. CSAs are required to and responsible for reporting allegations of crimes they receive from students and employees to the Campus Safety Department.

Technical Competencies

Name Program Management Description

Demonstrated understanding of a wide variety of international programs in assigned regions, including Colgate study groups and approved programs. Ability to work with faculty to plan all aspects of taking students abroad including curriculum proposals, course materials, managing budgets and financial transactions, travel logistics, advising on visas, etc. Capable of cultivating and maintaining professional relationships with service providers, international university administrators and campus partners.

Name Financial and Budget Management Description

Demonstrated ability to manage budgets and finances for a portfolio of international programs using university financial systems. Ability to manage day-to-day internal operations.

Name Analytical Skills Description

Ability to analyze data to evaluate university programs.

Name Enrollment Management Description

Demonstrated ability to understand and apply academic requirements, policies and procedures for international programs. Ability to monitor program enrollments over time. Demonstrated ability to use application processes and systems.

Name Advising Description

Demonstrated ability to advise a diverse student population on a wide variety of international programs. Ability to match students' academic, personal interests and financial situation to appropriate international program(s). Ability to develop and execute events to market and promote study abroad. Ability to design and deliver orientation programs to prepare students for study abroad experience.

Name Risk Management Description

Knowledge in university crisis management policies and procedures. Ability to advise students about known risks at assigned program sites. Ability to communicate with faculty director in the case of an emergency.

Behavioral Competencies

Name Personal Accountability for Results Description

Takes responsibility for decisions, performance, and outcomes; behaves in a responsible manner with a positive attitude; shows self-awareness and openness to feedback.

Name Effective Communication Description

Demonstrates effective written and oral communication skills; shares information and seeks input from others; adapts communication to diverse audiences; protects private and confidential information.

Name Problem Solving and Decision Making Description

Analyzes and prioritizes situations to identify and solve problems; generates solutions to improve efficiency and quality; involves others in solving problems and making decisions; factors organizational goals into decisions; makes clear, transparent, and timely decisions.

Name Change Management Description

Responds positively to changing university initiatives and readily adapts behavior to maintain effective performance; understands the long-term direction of the university and can relate this to departmental area; adapts to new methodologies; identifies and acts on areas where change is appropriate.

Name Leadership and Teamwork Description

Applies skills and knowledge to provide a climate to achieve departmental and organizational success; balances individual and department goals; helps others perform at their best; builds productive relationships to enhance individual and organizational effectiveness; treats others with respect; resolves conflicts among team members.

Name Creativity and Innovation Description

Generates, explores, encourages, and implements innovative ways of creating strategic value for the university, division, department, and individual level; critically assesses the effectiveness of new initiatives.

Name Diversity and Inclusion Description

Demonstrates respect for people and their differences; understands the benefits of a diverse workforce; earns the trust and respect of others; includes and welcomes others; works to understand the perspective of others; promotes opportunities to experience diversity within our community.

Name Sustainability Description

Understands the impact of decision making and personal behavior in achieving the university's commitment to a sustainable and carbon-neutral campus; supports and advances the university's sustainability initiatives; influences others to use sustainable practices.

Requirements

Professional Experience/ Qualifications

• Experience with studying, living or working abroad

• Must be capable of working collegially with a diverse group of faculty, staff and students within a university context

• Requires attention to detail and accuracy

• Excellent communication skills (both written and verbal)

• Requires excellent skills with technology

• Familiarity with study abroad database (Terra Dotta, Salesforce, Via, New Horizons or other)

• Database experience; spreadsheet competency and comfort with budgets

Preferred Qualifications

• Master's degree preferred

• Two years related experience in education abroad, or equivalent combination of education and experience

• Experience working with undergraduate students

Education

Bachelor's degree required

Certifications Physical Requirements Other Information