The program managers are responsible for ensuring compliance with objectives set by company management and contractual commitments made to the customer. As such, the program manager is the owner of the business plan and has financial authority for the program, in accordance with the associated delegations of responsibility.
The program managers:
establishes the framework and conditions for smooth execution of the program
pass on the program objectives to the company's functional departments, within their delegated scope of responsibility
are responsible for managing the program team
manages all aspects of the program, including performance, cost, quality and lead-time aspects
ensure that information shared with the customer is consistent
Pilot development programs and sustaining programs
Program Plan/Input and management (Task definitions, time frames and manpower requirements);
Develop and drive program objectives regarding Quality, Cost, Schedule, Technical Performance and Customer Satisfaction;
Analyze and address risks and opportunities of the program;
Responsible for periodic program reviews (including Lessons Learned meetings) during the overall lifecycle;
Monitor problem solving, drive root cause analysis and recovery plans definition when needed;
Coordinate interactions between departments to ensure the delivery of production and aftermarket activities, on-time, at the right level of quantity and quality;
Conduct and prioritize program changes;
Continuously evaluates the business case and drives continuous improvement initiatives;
Responsible for the contractual requirements and commercial performances.
Responsible for the bib/no bid phase (or management decision for an internal R&D project)
With the sales manager, analyze the customer's needs and expectations and develop the business case;
Coordinate the development of the non-recurrent and recurrent cost targets in relation with internal teams, reviews for completeness and drives questions/improvements;
Create the Program Management plan (deliverables, program schedule, stakeholders, );
Ensures completeness of the SOW compliance matrix;
Coordinate activities to prepare the recurring costs, nonrecurring costs, schedule and proposal.
Drive interfaces with the customer during the overall life cycle of the program
Drive the relationship between customer and the Integrated Program Team (IPT);
Develop strong relationships with key customer personnel (travel required);
Organize regular reviews with the customer;
Communicate the voice of the customer within the organization;
Identify and implement all interdependencies with customer inputs.
Lead the Integrated Program Team (IPT)
Lead the IPT to meet the program objectives,
Management of direct reports, where required,
Matrix reporting from other sub-departments (Model Shop, Drafting, Technical Publications, Configuration Control, QA report, Manufacturing report, OEM Sales report and Purchasing report),
Coordination of cross-functional management team.
Drive program performance indicators
NRC, RC, Margins, On-Time to Gate Adherence, monthly dashboards;
Sustaining program dashboard
Develop future planning for assigned program
Any other reports requested.
Other duties as assigned.
BS, Technical Concentration
Masters in Engineering Management a plus.
5+ years of product development, project management or program management support experience required.
Good communicator, integrator and team player.
Project Management: scheduling, project management tools, risks and opportunities management, problem solving.
Leadership skills, communication abilities (oral and written), rigor, organizational skills, tenacity, ability to face pressure
Ability to analyze and summarize information
Technical knowledge: airworthiness (+ Safety Management System), engineering knowledge on products, financial and budget follow-up, industrial organization knowledge, aerospace knowledge