Program Manager, Monetization Product Testing

The Monetization Product Testing (MPT) is focused to deliver actionable insights from customer-centric product testing programs that determine ship readiness and identify growth opportunities for Meta's highest priority products. We embrace a culture of innovation, ownership and accountability and are uniquely positioned at the intersection of product and service.

This allows us to partner with teams across Meta to drive our business forward by representing the community to improve their experience, implementing in-product solutions, enhancing customer support operations, combining quantitative with qualitative signals to drive product launches, focusing on data management and scaling measurement outcomes. As a MPT Program Manager you will manage the delivery of high-priority testing programs and launch Meta's newest business and marketing solutions. You will grow in a dynamic environment and bring operational strategy and process to alpha, beta, and generally available (GA) product testing and influence new products for scaled release.

You will be capable of seamlessly translating ideas into action while effectively collaborating with multiple teams like Engineering, Data Science, and Product Marketing and Operations partners and be comfortable performing under high-pressure, fast-moving and often ambiguous conditions. The ideal candidate will be strong at cross-functional communication and project execution, knowledgeable about marketing, adept with Meta's business tools (e.g. Ads Manager), and have an aptitude for measurement and data analysis.

Program Manager, Monetization Product Testing Responsibilities

• Work with cross-functional partners - e.g. Product Manager, Product Marketing, Data Science teams - to manage test launches, test monitoring and analysis

Act as a point of contact for Product, Sales and Data Science to ensure smooth and seamless test execution

Manage, monitor, build, and recruit for product tests with participants (i.e. alpha/beta/ga tests) and execute operational components to ensure valid learnings

Surface relevant insights to cross-functional teams (Product, Sales, Marketing, Engineering, Operations and User Research) and leverage data and insights to develop multi-faceted solutions to fix problems at scale at all stages of the product life-cycle

Communicate across audiences, effectively understanding and utilizing escalation paths, and updating stakeholders including liaising with Product teams to troubleshoot and problem-solve issues that arise during testing

Facilitate meetings, discussions and document project status and key decisions made via internal project management tools

Minimum Qualifications

• BA/BS degree
  2+ years experience with program/project management, customer service, marketing, user or UX research and/or operations

2+ years work experience in managing the implementation, tracking and measurement of digital marketing campaigns

Experience using A/B testing

Experience working/building relationships with cross-functional teams, delivering impact through communication, and influencing teams toward achieving goals

Experience implementing processes and programs that improve product or operational performance

Experience initiating and driving programs to completion with minimal guidance

Preferred Qualifications

• Comfortable dealing with high-pressure, fast-moving and ambiguous problems

Experience contributing at both strategic and operational levels

Experience working with or in support of diverse communities

Experience with Ads Manager and/or other interfaces within Meta's ad platform

Excellent communication skills, with the experience to effectively influence and communicate cross-functionally with all levels of management

Excellent problem-solving, detail-oriented, and organizational skills.

Locations

About Meta

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect.

Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today-beyond the constraints of screens, the limits of distance, and even the rules of physics.

Meta is committed to providing reasonable support (called accommodations) in our recruiting processes for candidates with disabilities, long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support. If you need support, please reach out to accommodations-ext@fb.com.

$66,206/year to $114,000/year + bonus + equity + benefits

Individual pay is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base salary only, and do not include bonus, equity or sales incentives, if applicable.

In addition to base salary, Meta offers benefits. Learn more about benefits at Meta.