Program Manager

Location: United States of America

State/Province/City: Washington

City: Seattle

Business Unit: Store Support Centre (SSC)

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Description & Requirements

who we are

lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.

a day in the life: what you'll do

Manage a series of large high-complexity projects or multiple concurrent programs within the Digital Transactions portfolio and partner with PMO leadership to build detailed program plans, charters, including integration touchpoints, dependencies, and sequencing. Monitor program performance against plan as measured by milestones, KPIs, and supporting metrics. Provide line-of-sight to PMO and functional leadership to issues, risks, and required decisions across the program workstreams. Maintain consolidated resource and timeline views across the program. Manage the tracking of program budget, change requests, and intake management. Collaborate cross-functionally to identify opportunities to reduce costs, drive productivity, better leverage resources, and increase efficiency. Work with internal stakeholders to create project charters (scope, objectives, cost, benefits, resourcing, risks) and workplans. Assist in implementation and dissemination of effective program management practices across functions, including processes, tools, and standard operating procedures. Partner with the Technology organization to ensure the delivery of defined business capabilities and value within the program scope. Collaborate with and oversee 3rd party partners based on specific program scope of service requirements. Develop presentation content and support executive-level updates and business reviews. Establish, evaluate, and maintain performance standards for all areas of program management to ensure performance targets are achieved while continually looking for ways to enhance delivery and reduce costs. Champion lululemon's culture and core values. Ensure the program team works closely with peers across Global Supply Chain, ensuring alignment and consistency in planning, management, and execution.

Telecommuting permitted up to 2 days/week.

40 hrs/week, Mon-Fri, 8:30 a.m. - 5:30 p.m.

qualifications

Bachelor's degree in computer science, Engineering Management or related field, and 5 years of progressive, post-baccalaureate work experience in Information Technology.

Or Master's degree in Computer Science, Engineering Management or related field and 3 years of work experience in Information Technology.

Of the required experience, must have 3 years of experience in all of the following:

• IT project management experience in the retail sector;

• eCommerce or Digital experience;

• Sterling OMS or Manhattan Active Omni;

• Program management;

• Scrum master; and,

• Six Sigma.

Any suitable combination of education, training, or experience is acceptable.

must haves

• Acknowledge the presence of choice in every moment and take personal responsibility for your life.

• Possess an entrepreneurial spirit and continuously innovate to achieve great results.

• Communicate with honesty and kindness and create the space for others to do the same.

• Lead with courage, knowing the possibility of greatness is bigger than the fear of failure.

• Foster connection by putting people first and building trusting relationships.

• Integrate fun and joy as a way of being and working, aka doesn't take yourself too seriously.

workplace arrangement

Your role is classified as Hybrid under our global SSC Workplace Policy.

In-person collaboration is important, and much of the role can be performed remotely. Work is performed onsite at least 3 days per week.

additional notes

Authorisation to work in USA is required for this role.

compensation and benefits package

lululemon's compensation offerings are grounded in a pay-for-performance philosophy that recognizes exceptional individual and team performance. The typical hiring range for this position is from $170,120 to $190,120 annually; the base pay offered is based on market location and may vary depending on job-related knowledge, skills, experience, and internal equity. As part of our total rewards offering, permanent employees in this position may be eligible for our competitive annual bonus program, subject to program eligibility requirements.

At lululemon, investing in our people is a top priority. We believe that when life works, work works. We strive to be the place where inclusive leaders come to develop and enable all to be well. Recognizing our teams for their performance and dedication, other components of our total rewards offerings include support of career development, wellbeing, and personal growth:

• Extended health and dental benefits, and mental health plans

• Paid time off

• Savings and retirement plan matching

• Generous employee discount

• Fitness & yoga classes

• Parenthood top-up

• Extensive catalog of development course offerings

• People networks, mentorship programs, and leadership series (to name a few)

Note: The incentive programs, benefits, and perks have certain eligibility requirements. The Company reserves the right to alter these incentive programs, benefits, and perks in whole or in part at any time without advance notice. #DNI #LI-DNI