Program Manager - Intervention Management Services

Public Consulting Group Indianapolis , IN 46218

Posted 5 months ago

Overview

Public Consulting Group, Inc. (PCG) provides management consulting and technology services to help public sector education, health, human services, and other government clients achieve their performance goals and better serve populations in need. Founded in 1986 and headquartered in Boston, Massachusetts, PCG has more than 2,200 professionals in 55 offices around the U.S. and in Montreal, the UK and Poland. The firm draws on more than three decades of consulting to public sector clients in all 50 states and Canada to deliver best-practice solutions and measurable results to state and local public agencies, state-operated facilities, and private providers that do business with government agencies. PCG is committed to a diverse workforce which is a reflection of our clients and the people they serve. Our organizational culture attracts and rewards people who are results-oriented and interested in making an immediate impact on their community as well as their own career.

Responsibilities

Program Manager

  • Intervention Management Services

PCG seeks a Program Manager to help state agencies and large urban school districts in the innovation, deployment and expansion of PCG's Intervention Management systems and services; specifically in the in the focused areas of Early Intervention (EI). Based on the success of the efforts here, the Program Manager could also take on additional duties in the future in the area of Intervention Management (MTSS/RTI).

The Intervention Management Services Program Manager expands PCG's efforts to affect system change and child outcomes by improving the design, delivery and monitoring of Individual Service Plans under Part C of the Individuals with Disabilities Education Act (IDEA).

The Program Manager

  • EI activities will leverage PCG's role as the nation's leader in case management and financial reimbursement for K-12 students to further impact the lives of children; driving improvement and efficiency across the areas of case management development, service logging, and financial reimbursement for the 0 to three age group. PCG has developed web-based data integration, collection and reporting systems that support districts as they work to shift culture and practice in scaffolding academic and behavioral supports to meet students' respective needs. The Program Manager will help continue the innovation and implementation of these services across the country.

Early Intervention (EI) - primary duties:

  • Work with the business line management to lead to identify key features and product innovations to support the needs of schools and other agencies and to inform the products technology roadmap;

  • Drive planning and execution of EIMS implementations across the country, leveraging regional office teams and national business line personnel across the country;

  • Collaborate with the EIMS Service Line lead, the national Revenue Services and Case Management (RSCM) Executive Team, and other PCG practice areas to help inform and develop the business strategy, growth plan, and large client implementation plans;

  • Perform system configurations and train regional PCG team, and clients in the functions of the EI case management solution.

Qualifications

Requirements

The ideal candidate will bring 3+ years of experience in an education or service setting with demonstrated success and a strong reputation as an educator, service provider, case manager and/or administrator. The successful candidate must possess and/or develop a deep understanding of policy issues and trends that affect the areas of the intervention services she/he will be responsible for:

  • Must possess a minimum of a Bachelor's Degree in a related field of expertise;

  • Demonstrate the ability to implement new initiatives and projects in prior roles; and committing to developing a working knowledge and application of industry-standard project management principles at PCG;

  • Demonstrate a working knowledge of a solution or similar EIMS or Intervention Management software in supporting the delivery of services; Initially, the program manager role will require an individual to own AND perform requirements development, testing and the other business team aspects of our SDLC process.

  • Demonstrate exceptional oral and written communication skills;

  • Demonstrate effectiveness and enjoyment for working with diverse clients and teams (internal and external);

  • Exhibit a positive, can-do attitude in tackling complex and persistent problems affecting young children, school-age students, and communities.

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Program Manager - Intervention Management Services

Public Consulting Group