Program Manager Iii, Digital Content, Data Center Operations

XNote: By applying to this position you will have an opportunity to share your preferred working location from the following: Reston, VA, USA; Pryor Creek, OK, USA; Moncks Corner, SC, USA; Leesburg, VA, USA; Midlothian, TX, USA; New Albany, OH, USA; Omaha, NE, USA.

Minimum qualifications:

• Bachelor's degree or equivalent practical experience.

• 5 years of experience in program or project management.

• Experience with facilities management.

• Experience developing or building up digital content or document management systems.

Preferred qualifications:

• 5 years of experience managing cross-functional or cross-team projects.

• Experience with design, fabrication or construction projects, their services, documents, tools and processes, in high-technology projects.

• Experience in Data center operations or machine learning.

• Ability to work effectively in an incredibly fast paced, ambiguous environment, and manage multiple simultaneous projects.

• Excellent presentation, influencing, and strategic thinking skills.

About the job

A problem isn't truly solved until it's solved for all. That's why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Program Manager at Google, you'll lead complex, multi-disciplinary projects from start to finish - working with stakeholders to plan requirements, manage project schedules, identify risks, and communicate clearly with cross-functional partners across the company. Your projects will often span offices, time zones, and hemispheres. It's your job to coordinate the players and keep them up to date on progress and deadlines.

Our goal is to build a Google that looks like the world around us - and we want Googlers to stay and grow when they join us. As part of our efforts to build a Google for everyone, we build diversity, equity, and inclusion into our work and we aim to cultivate a sense of belonging throughout the company.

The Central Operations team globally manages programs and standards across the Data Center Operations (DCOps) fleet. The functions provide operational execution support (e.g., Incident Management, Fleet Deployment, Spares, and Maintenance Planning) along with program oversight (e.g., Operational Assessments, Data Quality, Business Process support) and transformation program partnership with the field operations. The team also supports new product introductions into the fleet.

As a part of the Central Programs, Processes and Planning effort in Central Operations, you will work to enable data-driven decisions through standardized, continuous and scalable business processes and data quality improvements.The Data Center team designs and operates some of the most sophisticated electrical and HVAC systems in the world. We are a diverse, upbeat, creative, team-oriented group of engineers committed to building and operating powerful data centers.

The US base salary range for this full-time position is $139,000-$207,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.

Responsibilities

• Work with data center end users (technicians, engineers, facilities managers) to identify needs and pain points with digital content utilization and user experience improvements.

• Establish ideal states for digital content, including but not limited to procedures, manuals, and their related processes and systems as a wholistic solution, support training, and improve delivery mediums.

• Collaborate with partner teams to establish digital content related end to end processes, and roles and responsibilities.

• Develop workflows, means, and methods to improve digital content utilization effectiveness and efficiency.

• Ensure operations requirements are being addressed at the product development, design, construction, and closeout stages. Review progress, and sign off per acceptance criteria.

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Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.

If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.