Program Manager III

Posting Title Program Manager III Job Requisition Number COA091723 Position Number 117157 Job Type Full-Time Division Name TPW Right-of-Way Minimum Qualifications

Graduation with Bachelor's degree from an accredited college or university with major course work in a field related to the job, plus five (5) years of experience in a field related to the job, including two (2) years of experience which were in a supervisory, project or program management capacity.

Licenses or Certifications:

Valid Texas Class C Driver License.

Notes to Applicants

This position will oversee the right of way (ROW) permitting program, which reviews and permits activities in the city's streets and sidewalks from massive excavation projects to small sidewalk cafes. This is a fast-paced environment requiring resolution of complex issues that can stretch across multiple departments and agencies, requiring a solutions-oriented and customer-focused mindset, while still ensuring that policies and procedures are followed. This position will manage three supervisors, each of whom in turn supervise approximately five employees.

Watch the video linked below to learn more about Austin Transportation and Public Works and its role in the region's mobility landscape.

Inside TPW: Click here for more information!

Working for the City of Austin provides a number health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, career development opportunities and more. For more information on City of Austin Benefits click here!

Regarding your Application:

A detailed and complete employment application is required to help us better evaluate your qualifications and will be used to determine salary if you are selected for this position. Please list your complete employment history (to include all job duties responsibilities and employment dates) on your online application. The application is an official document; incomplete applications will not be considered (e.g., "see resume" or "see Linked In Profile"). Resumes will not be used to qualify for the position and will not be used to recommend salary.

Driving Requirement:

This position requires a Valid Texas Class C Driver License or the ability to acquire one by your hire date. External New Hires must meet the City of Austin's Driver Record Evaluation (DRE) requisite. To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months.

Assessment:

This position may require a skills assessment.

Close Job Posting:

Department may close the job posting at any time after 7 days.

90 Day Provision for Additional Vacancy:

This posting may be used to fill other vacancies in other sections within the Division. Decisions on assigned section will be made at the time of hire based on business needs.

Austin Transportation and Public Works positions are not at 100% remote operation.

Video Conferencing Software Technology:

Austin Transportation Department uses the communication platform, Microsoft Teams, to conduct virtual interviews.

Pay Range

$37.14 - $47.35

Hours

Monday through Friday; 8:00 a.m. to 5:00 p.m.

• Hours may vary depending on departmental needs and initiatives.

Job Close Date 05/28/2024 Type of Posting External Department Transportation & Public Works Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 6310 Wilhelmina Delco Dr. Austin, TX 78752 Preferred Qualifications

• Knowledge of City of Austin developmental processes, such as subdivisions, site plans, etc.

• Knowledge of temporary traffic control (TMUTCD, City Standard Details, etc.)

• Knowledge of ROW construction methods and practices

• Experience in a high-volume, dynamic work environment with competing demands

• Experience in handling escalations and tactfully handling difficult and demanding customers

• Ability to motivate and encourage employees in a stressful and demanding environment

• Experience in developing and tracking performance measures and instituting quality controls

Duties, Functions and Responsibilities

Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.

• Develops and implements full-scale complex or multiple programs that may have both internal and external stakeholders.

• Determines program goals, objectives and resource requirements.

• Establishes program standards, methods, policies and procedures.

• Develops, manages and submits proposed budget and forecast planning.

• Coordinates and collaborates with multiple stakeholders involved in or affected by programs.

• Monitors and evaluates program effectiveness, and implements improvement strategies.

• Develops, manages, and monitors the program budget and associated projects and provide financial information.

• Manages, coordinates, implements and monitors projects associated with assigned programs.

• Interacts with internal and external customers.

• Investigates and responds to inquiries from the public and other departments.

• Attends meetings and conducts presentations to Boards and Commissions, City Council Committees, City Council, and other related agencies.

Responsibilities- Supervision and/or Leadership Exercised:

May be responsible for the full range of supervisory activities including selection, training, evaluation, counseling, and recommendation for dismissal.

Knowledge, Skills and Abilities

Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

• Knowledge of program management.

• Knowledge of principles and practices associated with assigned program area(s).

• Knowledge of fiscal planning and budget preparation and monitoring.

• Knowledge of management principles related to municipal project and program activities.

• Knowledge of City practices, policies, and procedures.

• Knowledge of supervisory and managerial techniques and principles.

• Skill in strategic planning and budgeting.

• Skill in oral and written communications.

• Skill in planning, coordinating, and implementing programs and activities.

• Skill in interpreting, organizing, coordinating, and executing assignments, projects, and programs.

• Skill in handling multiple tasks and prioritizing.

• Skill in using computers and related software applications.

• Skill in data analysis and problem solving.

• Ability to work with frequent interruptions and changes in priorities.

• Ability to establish and maintaining good working relationships with other City employees, City management, political offices, and the public.

• Ability to exercise good judgment, tact, and diplomacy in all dealings and maintain confidentiality as required.

Criminal Background Investigation This position does not require a Criminal Background Investigation EEO/ADA

City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.

The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual's AIDS, AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.

Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview.