Program Manager - IC COE

Archway Marketing Fargo , ND 58102

Posted 2 months ago

This position will provide assistance to the team and business partners working with Archway. This position will be responsible for overseeing company work, ensuring policies and regulations are being followed, and provide support to the Team and the Team Lead as necessary.

Key Responsibilities

  • Responsible for working with internal and external teams to ensure business process are being met

  • Responsible to ensure current business units are stabilized

  • Assists with new business onboarding and new business processes, both set-up and oversight

  • Assists teams in an interim Team Lead capacity as needed

  • Review processes and procedures for performance improvement

  • Investigate any variances identified through the reconciliation process

  • Create/maintain standard operating procedures in accordance to policy.

  • Analyze business trends and provide recommendations to business partners to increase efficiencies

  • Analyze team needs and make recommendations on team performance and business processes

  • Support stakeholder inquires and information requests within our service level agreement

  • Produce and review daily, weekly, monthly ad hoc reporting using reporting systems/tools.

  • Train and assist new and current employees in business processes

  • Support month end, quarter end and year end closing

  • Determine and demonstrate appropriate support to adhere to MS policy and SOX regulations

  • Analyze and dissect monthly activity and ad hoc reports as required by SOX

  • Track utilization to monitor/assess staffing needs

  • Subject to onsite audits of all tasks requiring process explanation and accountability

  • Compile data for monthly business reviews to the stakeholder

  • Make independent decisions concerning process improvement and business needs

  • Provide excellent customer service to internal and external clients

Qualification and Requirements

  • BA/BS (4 year) degree in Finance, Accounting or related field

  • Preferred minimum 2-6 years' relevant experience post Accounting Qualification achievement

  • Proficiency in Microsoft EXCEL pivot tables, formulas, v-lookups, data analysis and the ability to manipulate large volumes of data.

  • Excellent verbal and written communication skills.

  • Strong analytical and problem solving skills.

  • Ability to complete daily tasks as required

  • Presentation skills.

  • Strong organizational skills.

  • Ability to drive results through ownership and continuous passion for process improvements.

  • Ability to prioritize, manage and deliver multiple deliverables and projects concurrently.

  • Ability to work under pressure and meet tight deadlines.

  • Experience in Shared Service Center/Outsourcing environment a plus.

Archway is committed on building a diverse workforce by attracting, developing and retaining employees. We believe that through having a diverse workforce, we will be employing the best talent and leveraging diverse and unique skills and perspectives.

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Program Manager - IC COE

Archway Marketing