Program Manager

Gallagher Bassett NZ Ltd Rolling Meadows , IL 60008

Posted 2 months ago

Gallagher is a global leader in insurance, risk management and consulting services. We help businesses grow, communities thrive and people prosper. We live a culture defined by The Gallagher Way, our set of shared values and guiding tenets. A culture driven by our people, over 30,000 strong, serving our clients with customized solutions that will protect them and fuel their futures.

Artex is one of the world's fastest-growing and most diverse insurance managers. With more than 500 staff in 15 worldwide locations, our employees work together to conceive, design and manage alternative risk transfer solutions that help our clients manage today's challenges and tomorrow's opportunities.

Position Summary

The Program Manager is responsible for the day-to-day account management for small to mid-sized clients that are moderately complex client accounts.

How will you affect the business?

  • Manage an assigned book of business and build, expand, and solidify relationships with existing clients

  • Lead appropriate resources to address the client's risk/capital management needs

  • You will secure existing business and drive the sale of additional services and coverage levels

  • Nurture relationships with the most senior buyer in the client organization as well as with day-to-day client representatives and buyers

  • You will have retention goals for assigned group of accounts

  • Coordinate the work of administrative support and customer service

  • Acts as the first line of contact when the Account Executive or Broker/Producer is not available

Required:

  • Bachelors degree plus 3 or more years client coordination and/or claims management experience OR

  • High School diploma/GED with 8 or more years client coordination and/or claims management experience

  • Able and willing to travel approximately 25% of the time, or less

Desired:

  • Property & Casualty license

  • Microsoft Excel experience

Work Traits:

  • Excellent verbal and written communication skills

  • Critical thinking and good judgment to quickly prioritize and resolve key issues

  • Able to professionally conduct large group meetings

U.S. Eligibility Requirements:

  • Interested candidates must submit an application and resume/CV online to be considered

  • Must be 18 years of age or older

  • Must be willing to submit to a background investigation; any offer of employment is conditioned upon the successful completion of a background investigation

  • Must have unrestricted work authorization to work in the United States. For U.S. employment opportunities, Gallagher hires U.S. citizens, permanent residents, asylees, refugees, and temporary residents. Temporary residence does not include those with non-immigrant work authorization (F, J, H or L visas), such as students in practical training status. Exceptions to these requirements will be determined based on shortage of qualified candidates with a particular skill. Gallagher will require proof of work authorization

  • Must be willing to execute Gallagher's Employee Agreement or Confidentiality and Non-Disclosure Agreement which requires, among other things, post-employment obligations relating to non-solicitation, confidentiality and non-disclosure

Artex is a wholly-owned subsidiary of Arthur J. Gallagher. Gallagher is a global leader in insurance, risk management and consulting services. We help businesses grow, communities thrive and people prosper. We live a culture defined by The Gallagher Way, our set of shared values and guiding tenets. A culture driven by our people, over 30,000 strong, serving our clients with customized solutions that will protect them and fuel their futures.

Gallagher offers competitive salaries and benefits, including: medical/dental/vision plans, life and accident insurance, 401(K), employee stock purchase plan, educational expense reimbursement, employee assistance program, flexible work hours (availability varies by office and job function) training programs, matching gift program, and more.

Gallagher believes that all persons are entitled to equal employment opportunity and does not discriminate against nor favor any applicant because of race, color, religion, sex, age, veteran status, disability, national origin, or any other legally protected status. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

#LI-KF1

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VIEW JOBS 8/6/2020 12:00:00 AM 2020-11-04T00:00 Gallagher is a global leader in insurance, risk management and consulting services. We help businesses grow, communities thrive and people prosper. We live a culture defined by The Gallagher Way, our set of shared values and guiding tenets. A culture driven by our people, over 30,000 strong, serving our clients with customized solutions that will protect them and fuel their futures. Artex is one of the world's fastest-growing and most diverse insurance managers. With more than 500 staff in 15 worldwide locations, our employees work together to conceive, design and manage alternative risk transfer solutions that help our clients manage today's challenges and tomorrow's opportunities. Position Summary The Program Manager is responsible for the day-to-day account management for small to mid-sized clients that are moderately complex client accounts. How will you affect the business? * Manage an assigned book of business and build, expand, and solidify relationships with existing clients * Lead appropriate resources to address the client's risk/capital management needs * You will secure existing business and drive the sale of additional services and coverage levels * Nurture relationships with the most senior buyer in the client organization as well as with day-to-day client representatives and buyers * You will have retention goals for assigned group of accounts * Coordinate the work of administrative support and customer service * Acts as the first line of contact when the Account Executive or Broker/Producer is not available Required: * Bachelors degree plus 3 or more years client coordination and/or claims management experience OR * High School diploma/GED with 8 or more years client coordination and/or claims management experience * Able and willing to travel approximately 25% of the time, or less Desired: * Property & Casualty license * Microsoft Excel experience Work Traits: * Excellent verbal and written communication skills * Critical thinking and good judgment to quickly prioritize and resolve key issues * Able to professionally conduct large group meetings U.S. Eligibility Requirements: * Interested candidates must submit an application and resume/CV online to be considered * Must be 18 years of age or older * Must be willing to submit to a background investigation; any offer of employment is conditioned upon the successful completion of a background investigation * Must have unrestricted work authorization to work in the United States. For U.S. employment opportunities, Gallagher hires U.S. citizens, permanent residents, asylees, refugees, and temporary residents. Temporary residence does not include those with non-immigrant work authorization (F, J, H or L visas), such as students in practical training status. Exceptions to these requirements will be determined based on shortage of qualified candidates with a particular skill. Gallagher will require proof of work authorization * Must be willing to execute Gallagher's Employee Agreement or Confidentiality and Non-Disclosure Agreement which requires, among other things, post-employment obligations relating to non-solicitation, confidentiality and non-disclosure Artex is a wholly-owned subsidiary of Arthur J. Gallagher. Gallagher is a global leader in insurance, risk management and consulting services. We help businesses grow, communities thrive and people prosper. We live a culture defined by The Gallagher Way, our set of shared values and guiding tenets. A culture driven by our people, over 30,000 strong, serving our clients with customized solutions that will protect them and fuel their futures. Gallagher offers competitive salaries and benefits, including: medical/dental/vision plans, life and accident insurance, 401(K), employee stock purchase plan, educational expense reimbursement, employee assistance program, flexible work hours (availability varies by office and job function) training programs, matching gift program, and more. Gallagher believes that all persons are entitled to equal employment opportunity and does not discriminate against nor favor any applicant because of race, color, religion, sex, age, veteran status, disability, national origin, or any other legally protected status. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant with a disability, unless the accommodation would impose an undue hardship on the operation of our business. #LI-KF1 Arthur J Gallagher & Co. Rolling Meadows IL

Program Manager

Gallagher Bassett NZ Ltd