Program Manager

Dolby Sound San Francisco , CA 94118

Posted 5 months ago

Join the leader in entertainment innovation and help us design the future. At Dolby, science meets art, and high tech means more than computer code. As a member of the Dolby team, you'll see and hear the results of your work everywhere, from movie theaters to smartphones. We continue to revolutionize how people create, deliver, and enjoy entertainment worldwide. To do that, we need the absolute best talent. We're big enough to give you all the resources you need, and small enough so you can make a real difference and earn recognition for your work. We offer a collegial culture, challenging projects, and excellent compensation and benefits.

Summary Description

Manage multiple operational programs to successfully bring the next generation products and services to market. Lead cross-functional teams from quote to fulfillment in the Product Life Cycle process through careful planning, risk, communication, coordination, and escalation of program issues to senior management. Ensure that programs are completed end to end in accordance with scope, schedule, and cost and that stakeholder approval has been received. Contribute to the successive refinement of the Supply Chain and Order to Cash processes. Evaluate the processes and recommend means to streamline them and provide flexibility for a wide range of program types. Train and guide cross-functional team members to apply the process efficiently and effectively.

Essential Job Functions:

  • Guide the activities of cross-functional groups (both internal and external) to introduce new sales and marketing products/programs. Ensure that all stakeholder needs are being addressed.

  • Examine program documents including customer, product, process and system requirements, work plans, schedules, and budgets and create an integrated program plan. Facilitate work of functional groups as necessary to ensure that all project deliverables are created and delivered in accordance with the approved work plan.

  • Ensure that high-level program status information is kept up-to-date. Review status summary materials and present to management on a regular basis. Escalate as appropriate.

  • Partner with key managers in each group to ensure that overall objectives are understood and supported.

  • Ensure that Dolby's process methodologies, templates, and tools are properly applied to all programs.

  • Assist in developing and implementing Program Management global best practices within Dolby, including templates and tools.

  • Proactively anticipate problems and build risk mitigation plans accordingly. Resolve issues as they arise. Escalate critical problems to senior management as necessary in a timely manner. Deliver On Time!


  • Bachelor's degree or equivalent, with a minimum of 10+ years professional experience in managing software, hardware and services programs.

  • Practical experience with risk analysis and conflict resolution.

  • Expert knowledge of Project Management Institute (PMI) global best practices with an aim of becoming Project Management Professional (PMP) certified within the first year of assuming the position.

  • Ability to multitask and perform under pressure and meet deadlines.

  • Exceptional written and verbal communication, presentation, coaching, and mentoring skills. Ability to present to all position levels, from individual contributors to executives.

  • Excellent organizational skills. Ability to work independently to achieve goals established in a team environment.

  • Proficient in Collaboration tools, Microsoft Project or similar scheduling tool, PowerPoint, SharePoint, and Excel.

  • Proficient in leading cross functional meetings and documenting business processes, working with Visio or similar process mapping tools.

Dolby will consider qualified applicants with criminal histories in a manner consistent with the requirements of San Francisco Police Code, Article 49, and Administrative Code, Article 12

Equal Employment Opportunity:

Dolby is proud to be an equal opportunity employer. Our success depends on the combined skills and talents of all our employees. We are committed to making employment decisions without regard to race, religious creed, color, age, sex, sexual orientation, gender identity, national origin, religion, marital status, family status, medical condition, disability, military service, pregnancy, childbirth and related medical conditions or any other classification protected by federal, state, and local laws and ordinances.


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Program Manager

Dolby Sound