Program Manager

Department Of Defense Vicksburg , MS 39183

Posted 2 months ago

  • Duties




About the Position: Serves as the Business System Program Manager for the Mississippi Valley Division (MVD). Serves as the Lead Quality Manager, Knowledge Manager, and Business Process Improvement (BPI) subject-matter expert and regional technical specialist.

This position will be located in Vicksburg, MS and will allow for situational telework only. This position is NOT eligible for Full time telework.

Learn more about this agency


  • Responsible for implementing new programs for Business Process Improvement (BPI).

  • Responsible for exercising knowledge, judgment, and imagination in assessing and understanding situations critical to improve or enhance current services.

  • Leads and directs a multidisciplinary team, consisting of Division and District administrative, technical experts and management, to plan, implement and monitor status of implementation and compliance with the QMP.

  • Identifies the level of risk for programs, projects and products associated with compliance with the QMP and recommends appropriate degree of modifications and changes necessary for an effective quality program.

  • Develops and maintains a quality management system that conforms to the latest ISO standards, integrates Engineering, Construction and Project Management processes that ensure specific quality performance goals.

  • Assists Program and Project Delivery Teams in preparing and implementing program and project specific quality management plan, quality assurance plans and quality control plans.

  • Develops and manages metrics based on customer feedback and manages systems to document and evaluate results of adherence to quality management programs.

  • Serves as team leader responsible for leading and developing corporate business processes.

  • Serves as a process and team facilitator for the formulation and development of primary and alternative plans, policies and milestones to move the division ahead as an integrated business unit.

  • Serves as the senior Process Improvement and quality management expert regarding Lean Six Sigma for the Division.

  • Identifies the Division?s most critical processes in need of improvement and leads various CPI projects.

  • Researches and develops process/system improvements to increase networking and leveraging of capabilities across the business center.

  • Plans and develops strategy for major agency programs in Knowledge Management.

Travel Required

Occasional travel - Business travel may be up to 20% annually.

Supervisory status


Promotion Potential

14 - May be selected at any grade level with non-competitive promotion potential to target grade. Non-competitive promotion potential to the target grade based on time-in-grade requirements and demonstrated ability to perform the higher graded duties.

  • Job family (Series)

0340 Program Management

  • Requirements



Conditions of Employment

  • Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.

  • All qualification requirements, including time-in-grade and time after competitive appointment, must be met by the closing date of this announcement.

  • Lean Six Sigma Green belt (Incumbent must be green belt certified.) Black Belt Expert is required within 24 months of entrance on duty.

  • This position requires you to submit a Confidential Financial Disclosure Report (OGE450) upon entry, and annually thereafter.


Who May Apply: Only applicants who meet one of the employment authority categories below are eligible to apply for this job. You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected. See Proof of Eligibility for an extensive list of document requirements for all employment authorities.

  • 30 Percent or More Disabled Veterans

  • Current Department of Army Civilian Employees

  • Current Permanent Department of Defense (DOD) Civilian Employee (non-Army)

  • Domestic Defense Industrial Base/Major Range and Test Facilities Base Civilian Personnel Workforce

  • Executive Order (E.O.) 12721

  • Interagency Career Transition Assistance Plan

  • Land Management Workforce Flexibility Act

  • Military Spouses, under Executive Order (E.O.) 13473

  • Non-Appropriated Fund Instrumentality (NAFI)

  • Non-Department of Defense (DoD) Transfer

  • Office of Personnel Management (OPM) Interchange Agreement Eligible

  • People with Disabilities, Schedule A

  • Postal Service/Peace Corps and Other Unique Authorities

  • Priority Placement Program, DoD Military Spouse Preference (MSP) Eligible

  • Reinstatement

  • Veterans Employment Opportunity Act (VEOA) of 1998

In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document.

Specialized experience for the GS-13 is defined as: (1) streamlining processes and utilizing improvement tools to execute improvements; (2)implement strategies and serve as a facilitator or team member in conducting measurement and assessment of quality and process improvements within organizations; (3) serve on, facilitate, or lead groups utilizing continuous improvement methodologies to provide input to a solution or conclusion; (4) apply and communicate various tools and methodologies of production systems, work processes, organizational patterns and quality controls as they relate to organizational strategic initiatives. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service GS-12.

Specialized experience for the GS-14 is defined as: (1) statistical processes and analytic techniques to design strategies and conduct measurement and assessment of quality and process improvement within organizations; (2) lead groups, facilitate discussion and provide structure needed to reach a conclusions; (3) Plan, develop, and apply various tools and methodologies of production systems, work processes, organizational patterns and quality controls. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service GS-13.

Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone--no substitution of education for experience is permitted.

You will be evaluated on the basis of your level of competency in the following areas:

  • Knowledge Management

  • Oral Communication

  • Planning and Evaluating

  • Technical Competence

  • Written Communication

Time in Grade Requirement for GS-13: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent (GS-12).

Time in Grade Requirement for GS-14: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent (GS-13).


This job does not have an education qualification requirement.

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Program Manager

Department Of Defense