Program Manager, Day Shift, Life Work Strategies (Eap)

Support Center

If you are a current Adventist HealthCare employee, please click this link to apply through your Workday account.

Adventist HealthCare seeks to hire an experienced Program Manager, for our Life Work Strategies (EAP)-Licensed Clinician department who will embrace our mission to extend God's care through the ministry of physical, mental, and spiritual healing.

As a Program Manager, you will:

• Develop, implement, and evaluate a system-wide strategy around burnout and resiliency. The strategy will include education, support groups, clinical evaluation, and referrals from within the Employee Assistance Program (EAP). A current three-year strategy has been defined and approved by leadership.

• Lead an interdisciplinary committee focused on burnout and resiliency. The committee will include stakeholders from spiritual care, clinical education, LLOD, etc.

• Collect and analyze data, conduct root cause analysis, and determine areas of focus to reduce burnout and turnover, while increasing engagement and emotional well-being. Data can be obtained from sources including the Annual Engagement & Culture of Safety Survey, Emotional Intelligence assessments and Maslach's Burnout Inventory (MBI) - please note, this is not a comprehensive list. Data from other sources is also available.

• Create and administer educational content related to mental and emotional health.

• Trainings are conducted both in-person and virtually within the Adventist HealthCare system. Determine (if/when required) what emotional health and/or self-care criteria could serve as part of annual clinical education requirements.

• Provide telephonic assessment and perform risk assessments and make referrals to appropriate clinical and community resources based on level of urgency.

• Complete administrative responsibilities such as case management and documentation as appropriate.

• Provide face-to-face and telephonic assessments and counseling to Adventist HealthCare employees.

• Must be able to provide counseling utilizing appropriate models including but not limited to Solutions Focused, Cognitive Behavioral Therapy, and other short-term counseling techniques.

Qualifications include:

• Ability to develop new programs, presentations and strategies to impact the workforce

• Excellent communication skills in both oral and written formats with a positive demeanor

• Ability to work independently or as part of a group

• Ability to learn and adapt to new systems quickly, technically savvy

• Ability to prioritize and coordinate multiple projects independently or as a team

• Excellent customer service skills

• Demonstrated ability to communicate effectively and work with diverse clientele

• Must demonstrate a commitment to teamwork

• Willingness and ability to be flexible with schedule to meet program needs

• Ability to lead, support, and influence key stakeholders

• Master's degree in behavioral health-related field

• 5 years of post-graduate experience in a behavioral health field

• EAP experience preferred

• Experience in developing & presenting educational content

• Licensed master social worker (LMSW)

• Licensed Clinical Social Work (LCSW) or Licensed Clinical Psychologist (LCPC)

• Preferred: CEAP

Work Schedule:

Monday

• Friday, 8:30 am

• 5:00 pm

#GR8 Other

At Adventist HealthCare our job is to care for you.

We do this by offering:

• Work life balance through nonrotating shifts

• Recognition and rewards for professional expertise

• 403(b) retirement plan

• Free Employee parking

• Benefits Eligible Positions:

• Competitive, comprehensive benefit plans [including health, employer-paid disability and life insurance, PTO]

• Employer retirement contribution and match after 1-year of eligible employment with 3 year vesting

• Ancillary benefits such as flexible spending, legal and pet insurance to meet the needs of employees and their eligible family members

• Subsidized childcare at participating childcare centers

As a faith-based organization, with over a century of caring for the communities in the Maryland area, Adventist HealthCare has earned a reputation for high-quality, compassionate care. Adventist HealthCare was the first and is the largest healthcare provider in Montgomery County.

If you want to make a difference in someone's life every day, consider a position with a team of professionals who are doing just that, making a difference.

Join the Adventist HealthCare team today, apply now to be considered!

COVID-19 Vaccination

Adventist HealthCare requires all applicants to be fully vaccinated for COVID-19 before commencing employment. Applicants may be required to furnish proof of vaccination and, if needed, may elect to be vaccinated at any community pharmacy or location offering COVID-19 vaccinations.

Tobacco and Drug Statement

Tobacco use is a well-recognized preventable cause of death in the United States and an important public health issue. In order to promote and maintain a healthy work environment, Adventist HealthCare will not hire applicants for employment who either state that they are nicotine users or who test positive for nicotine and drug use.

While some jurisdictions, including Maryland, permit the use of marijuana for medical purposes, marijuana continues to be classified as an illegal drug under the federal Controlled Substances Act. As a result, medical marijuana use will not be accepted as a valid explanation for a positive drug test result.

Adventist HealthCare will withdraw offers of employment to applicants who test positive for Cotinine (nicotine) and marijuana. Those testing positive are given the opportunity to re-apply in 90 days, if they can truthfully attest that they have not used any nicotine products in the past ninety (90) days and successfully pass follow-up testing. ("Nicotine products" include, but are not limited to: cigarettes, cigars, pipes, chewing tobacco, e-cigarettes, vaping products, hookah, and nicotine replacement products (e.g., nicotine gum, nicotine patches, nicotine lozenges, etc.).

Equal Employment Opportunity

Adventist HealthCare is an Equal Opportunity/Affirmative Action Employer. We are committed to attracting, engaging, and developing the best people to cultivate our mission-centric culture. Our goal is to have a welcoming, equitable, and safe place to work and grow for all employees, no matter their background. AHC does not discriminate in employment opportunities or practices on the basis of race, ethnicity, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, pregnancy and related medical conditions, protected veteran status, or any other characteristic protected by law.

Adventist HealthCare will make reasonable accommodations for applicants with disabilities, in accordance with applicable law. Adventist HealthCare is a religious organization as defined under applicable law; however, it will endeavor to provide reasonable accommodations for applicants' religious beliefs.

Applicants who wish to request accommodations for disabilities or religious belief should contact the Support Center HR Office.