Program Manager - Clinical Liaison

Description

Program Manager

• Clinical Liaison

One Time Sign-On Bonus: 3,000.00

The Program Manager

• Clinical Liaison position is part of the Regional clinical team working with external clients. The role will include working with an external client to develop and implement data-driven clinical projects and initiatives, assisting with member transitions of care via clinical rounds, being a liaison with the external health plan, and presenting and collaborating with internal and external stakeholders.

This role necessitates valid clinical licensure as it involves a high degree of clinical expertise and direct interaction with health plans and systems which is instrumental in maintaining the integrity and efficiency of our behavioral health clinical operations.

Locations: Boston, MA; Newton, MA; Woburn, MA; Manchester, NH; Smithfield, RI; or Rocky Hill, CT

• 200 State St, Boston, MA 02109

• 55 Chapel St, Ste 105, Newton, MA 02458

• 500 Unicorn Park Dr, Woburn, MA 01801

• 1155 Elm St, Ste 300, Manchester, NH 03101

• 37 Thurber Blvd, Ste 108, Smithfield, RI 02917

• 500 Enterprise Dr, Rocky Hill, CT 06067

Our ideal candidate will live within a reasonable proximity to one of the above Elevance Health major office locations.

Elevance Health operates in a Hybrid Workforce Strategy, providing various levels of flexibility while also ensuring that associates have opportunities to connect in-person. Unless in a designated virtual-eligible role and specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.

The Program Manager

• Clinical Liaison is responsible for the development and ongoing management of one or more multi-year external client facing programs within a business unit. Program managers typically support business strategies through an integrated portfolio of external client facing projects or initiatives. The program manager may have responsibility for a piece of a larger enterprise/regional external client facing program.

How You Will Make an Impact

Primary duties may include, but are not limited to:

• Manages and coordinates the development, approval, implementation, and compliance of on-going external client facing programs and initiatives.

• Develops program budgets.

• Ensures program meets its stated objectives.

• Provides subject matter expertise in response to day-to-day external client facing business issues.

• Research's applicable subject matter practices and remains aware of industry trends.

• Manages external client facing relationships and partners with corporate and regional business areas.

• Coordinates training related to external client facing program, develops program success measures, and performs periodic assessments of program success.

• Travel for meetings at other locations may be required about once (1) a quarter.

Minimum Requirements:

• Requires a MA/MS/MSW, independent clinical licensure (LMHC, LISCW, LMFT) and a minimum of 5 years external client facing experience in program/project management; or any combination of education and experience, which would provide an equivalent background.

• Candidates are required to be actively licensed (LMHC, LISCW, or LMFT) and domiciled in either Massachusetts, New Hampshire, Rhode Island, or Connecticut.

Preferred Skills, Capabilities, and Experiences:

• Possesses 2-3 years of State of Massachusetts market knowledge (i.e. exposure with MA specific behavioral health agencies and/or inpatient facilities doing direct care with clients or members).

• Understands the Accountable Care Organization (ACO) structure for Medicaid/MassHealth members.

• Domiciled and licensed in Massachusetts strongly preferred.

Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.

Who We Are

Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.

How We Work

At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. Candidates must reside within 50 miles or 1-hour commute each way of a relevant Elevance Health location.

The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.

Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact elevancehealthjobssupport@elevancehealth.comfor assistance.