Program Manager - Business & Data Literacy Program

City/State

Norfolk, VA

Overview

Work Shift

First (Days) (United States of America)

Sentara is now hiring a Business & Data Literacy Program Manager to join our IT team!

The IT Program Manager is a critical role within the Sentara IT PMO. The Program Manager is responsible for the overall management of their assigned Program(s) which will consist of multiple (often 10 or more) related IT projects. The Program Manager will work with Business Relationship Managers ("BRMs") leads and Project Managers to drive component project intake as well as program delivery. To support these activities, will work closely with Sentara Health employees and contractors to ensure quality completion of business requirements, scope, end user impact, Program dependencies, financials and transition to operations activities for the Service Line. A critical element of the Program Manager role will be to coach Project Managers in Project Delivery excellence.

May lead a team of Project Managers (may be internal FTE or purchased labor PM staff). Provides advice, counsel, and insight to PMs on how to more effectively lead projects to completion. Serve as a champion and advocate for the IT PM Methodology and assist teams with adoption.

• Experience in managing complex/extensive projects including involvement with multiple cross functional teams required.

Assume responsibility for the Program's people and vendors

• Manage Program performance at Service Line management level, with IT Service Line PMs

• Manages Program budget by forecasting requirements, preparing budget, analyzing variances and initiative corrective actions

• Mentor and develop PM skills, and ensure Program and PMs comply with PMO processes

• Assess Program performance and aim to maximize ROI and value acceleration

• Serve as initial point of component project escalation, escalate to IT leaders/PMO

• Create and assist in executing risk mitigation/corrective action

• Monitor and report on key performance indicator (KPI) metrics and trends. Prepare reports for the Program.

Participates behind the scenes to craft solutions for business problems related or tangential to the project with executive sponsors and appropriate stakeholders.

Regularly makes decisions and takes independent action on matters directly affecting strategic goals. Guides staff and Project managers in learning and applying useful decision making approaches.

Partners with sponsors in understanding and creating opportunities and in making timely choices. Participates in strategy development.

Job Summary

The IT Program Manager is a critical role within the Sentara IT PMO. The Program Manager is responsible for the overall management of their assigned Program(s) which will consist of multiple (often 10 or more) related IT projects. The Program Manager will work with Business Relationship Managers ("BRMs") leads and Project Managers to drive component project intake as well as program delivery. To support these activities, will work closely with Sentara Health employees and contractors to ensure quality completion of business requirements, scope, end user impact, Program dependencies, financials and transition to operations activities for the Service Line. A critical element of the Program Manager role will be to coach Project Managers in Project Delivery excellence.

May lead a team of Project Managers (may be internal FTE or purchased labor PM staff). Provides advice, counsel, and insight to PMs on how to more effectively lead projects to completion. Serve as a champion and advocate for the IT PM Methodology and assist teams with adoption.

• Experience in managing complex/extensive projects including involvement with multiple cross functional teams required.

Assume responsibility for the Program's people and vendors

• Manage Program performance at Service Line management level, with IT Service Line PMs

• Manages Program budget by forecasting requirements, preparing budget, analyzing variances and initiative corrective actions

• Mentor and develop PM skills, and ensure Program and PMs comply with PMO processes

• Assess Program performance and aim to maximize ROI and value acceleration

• Serve as initial point of component project escalation, escalate to IT leaders/PMO

• Create and assist in executing risk mitigation/corrective action

• Monitor and report on key performance indicator (KPI) metrics and trends. Prepare reports for the Program.

Participates behind the scenes to craft solutions for business problems related or tangential to the project with executive sponsors and appropriate stakeholders.

Regularly makes decisions and takes independent action on matters directly affecting strategic goals. Guides staff and Project managers in learning and applying useful decision making approaches.

Partners with sponsors in understanding and creating opportunities and in making timely choices. Participates in strategy development.

Qualifications:

BLD - Bachelor's Level Degree (Required)

Project Management Professional Certification (PMP) - Certification - Project Management Institute (PMI)

Healthcare, Information Technology, Project Management

Skills

Active Learning, Active Learning, Active Listening, Communication, Complex Problem Solving, Coordination, Critical Thinking, Judgment and Decision Making, Leadership, Learning Strategies, Mathematics, Mgmt of Financial Resources, Mgmt of Material Resources, Mgmt of Staff Resources, Microsoft Excel, Microsoft Word, Monitoring, Persuasion, Project Management, Quality Control Analysis, Reading Comprehension, Science, Service Orientation, Social Perceptiveness, Speaking {+ 5 more}

Sentara Healthcare prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.

Per Clinical Laboratory Improvement Amendments (CLIA), some clinical environments require proof of education; these regulations are posted at ecfr.gov for further information. In an effort to expedite this verification requirement, we encourage you to upload your diploma or transcript at time of application.

In support of our mission "to improve health every day," this is a tobacco-free environment.