Program Manager

WHO WE ARE

Amazing opportunity at WORLD!

Does the idea of doing something that really makes a difference in people's lives while being well-compensated intrigue you? Are you looking to work for an organization that encourages growth and success from each and every one of its employees?

If so, WORLD is the place for you!

Women Organized to Respond to Life-threatening Diseases (WORLD), an affiliate of AIDS Healthcare Foundation, is a diverse organization for, by, and about women living with, and at risk for, HIV/AIDS. WORLD improves the lives and health of women, girls, families and communities affected by HIV through peer-based education, wellness services, advocacy, and leadership development. We envision a world where women, girls, and families affected by HIV and AIDS have the tools, support and knowledge to live healthy and productive lives with dignity. Our vision is rooted in a commitment to human rights and wellness with the understanding that this includes freedom from violence; access to housing; quality healthcare; food security; physical, spiritual and emotional wellbeing; education and economic justice.

YOUR CONTRIBUTION TO OUR SUCCESS!

The Program Manager is responsible for Supervising, projecting and integrating the Mission and Core Values of WORLD and the AIDS Healthcare Foundation (AHF) within and outside of the organization. The Program Manager will be responsible for assisting with the leadership, logistical, programmatic, administrative, operations, and the quality assurance structures of WORLD programs across multiple funding sources.

Essential Duties & Responsibilities

Includes the following. Other duties may be assigned.

• Assists in the daily program operations of the organization and provides administrative support for all program staff.

• Prepare weekly reports, manage data, and present information relative to the funded projects to management.

• Develops reporting and data collection tools for the project team.

• Completes written documentation in a timely and efficient manner.

• Provides oversight and direction to the program staff and community outreach workers (if contracted).

• Manages, tracks and approves time and expense reimbursements for program staff.

• Develops a monthly outreach calendar for the project team and determines schedules for program staff and community outreach workers.

• Identifies sites and project partners for funded programs. Develops necessary Memorandums of Agreement with partners.

• Participates in all funder meetings and provides updates to management.

• Create, review and implement a social media awareness campaign related to programs and community resources.

• Create, implement, and continuously improve systems, policies and procedures for programmatic operations for the organization.

• Identify, develop, and pursue funding opportunities for the organization.

• Support Executive Director in all stages of the program development process, including conceptualizing work, creating budgets, coordinating with partners, and conducting evaluation

• Ensure compliance with grant reporting requirements and document grant reporting guidelines

• Other duties as assigned.

Admin/Operations

• Manages program inventory for the organization and the implementation and maintenance of effective inventory control mechanisms.

• Manages the ordering and procurement of supplies needed for the program and office.

• Actively contributes as a member of the organization Leadership Team to support the staff.

• Represents organization leadership internally and externally.

• Cross-trained with the role of the Operations Manager to ensure organizational stability.

Participation in Meetings/Committees

Attends all funder meetings and other meetings as assigned.

Represents organization leadership at meetings and in the community.

Supervisory Responsibilities

Supervises funded programs, staff and community outreach workers.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

Bachelor's degree (B.A.) in Public Health from four-year college or university, or other Health Care Administration and Operations related field and/or four to six years related experience and/or training, preferable in non-profit and/or health care environment or equivalent combination of education and experience. HIV support service experience is a plus.

Computer/Software Skills & Abilities

• To perform this job successfully, an individual should have knowledge of Microsoft Word, Excel, Outlook, Power Point, Google suit and Adobe Acrobat Reader.

• Familiarity with web-based applications like Google and mobile applications (Instagram, Facebook, Snapchat).

• Conducts professional use of company e-mail

Language Skills

Ability to effectively communicate with clients, medical professionals, and coworkers.

Other Skills & Abilities/Qualifications

• Sensitivity to issues surrounding HIV, AIDS and COVID.

• Ability to work as a team-player.

• Strong attention to details.

• Excellent interpersonal skills.

• Able to work independently and follow established protocols.

• Ability to work with diverse populations.

• Sensitivity to multi-cultural and lifestyle issues.

• Strong organizational/prioritizing skills in a rapidly changing environment.

• Must be available to work on weekday, evenings, and weekends including late hours.

• Must be able to drive to different outreach sites.

• Must be able to maintain confidentiality.

• Skill presenting services offered at WORLD to partnering organizations.

AHF Commitment

We at WORLD/AIDS Healthcare Foundation believe that each individual is entitled to equal employment opportunities without regard to race, color, creed, gender, sexual orientation, gender identity, marital status, national origin, age, veteran status or disability. The right of equal employment opportunity extends to recruiting, hiring selection, transfer, promotion, training and all other conditions of employment. AHF will consider qualified applicants with criminal histories in a manner consistent with the requirements of the ordinance.