Program Manager

Johnson Controls, Inc. Milwaukee , WI 53201

Posted 2 months ago

What you will do

The Program Manager Refrigeration will manage and lead new product development/launch programs for the Johnson Controls Refrigeration (PENN) natural business unit (NBU). Included in this portfolio are our Electro-Mechanical Pressure & Temperature controls, Electronic Controls, Valves, & Refrigerant line components, amongst other critical branded partnerships.

Working alongside marketing, sales, engineering, finance, manufacturing facilities/partners, and product management as an individual contributor, the Program Manager will lead program teams throughout the product development process ensuring each function manages their deliverables in order to meet the program schedule, scope and budget. The Program Manager will also represent the Refrigeration NBU at regular accountability and cadence meetings and will be responsible for clearly and concisely presenting the status of all open projects to groups of leadership & stakeholders.

This position will be based at the Johnson Controls Buildings headquarters in Milwaukee, Wisconsin.

Works under minimal supervision and in conjunction with leaders across all functional groups. Identifies and determines direction of Refrigeration portfolio development.

Acts independently to resolve challenges and to address opportunities related to the portfolio. Work is highly strategic in nature.

How you will do it

Work with functional group leadership to identify program scope, budget, schedule, resources, and business case

Lead program kick-off to assemble team, provide program overview including scope, budget and schedule and communicate team member expectations

Lead team meetings with all functional areas to track progress, identify issues and develop action plans

Adhere to the JCI internal product development process, holding team members accountable for their deliverables in accordance to requirements and verifying completion of each deliverable

Manage issues, risks and opportunities, assisting team members in removing roadblocks and escalating to management issues that cannot be resolved

Manage the program schedule documenting detailed tasks for each functional area, responsibility for the task, begin and end dates, and percent complete

Document critical path and track weekly to ensure schedule is maintained, and document actions to recover programs that are behind track

Manage program budget, accounting for both capital and expense spending by month and by function; for over budget items, document action to recover budget.

Work with Finance, Project Management and Product Management update the business case on an ongoing basis to ensure financials are properly represented.

Track product cost to ensure changes do not negatively affect the overall business case; for business cases with negative impact, notify management immediately.

Monitor the engineering change process to ensure timely implementation of product changes prior to each build

Coordinate all program builds with the New Product Introduction (NPI) Lead, identifying priority when there are multiple program builds

Manage the program scope, ensuring that any scope changes after Phase 1 Exit are documented, communicated and approved prior to including in schedule

Prepare for and report on program status at the Monthly Program Reviews communicating progress on any prior month identified issues

Conduct Phase Exits, obtaining approval to exit the phase prior to starting work on the subsequent phase

Ensure all program documentation is properly archived as required in each phase and that all documentation is complete and closed out following Phase 5 Exit

Ensure open communication with the Program Management Office, providing information when requested, escalating issues that are not being resolved by management and identifying any process continuous improvement opportunities


Adapt communication style in response to varying situations, groups, and cultures

Engage and inform others to ensure the desired outcome

Adjust efforts and approaches to meet goals and deadlines

Analyze and draw conclusions based on less-than-complete data

Build models and assumptions to account for missing data

Enable and support others to make decisions and take reasonable risks

Identify and remove obstacles that may interfere with success

Ensure that individuals and team members understand the impact of their contributions

Use structured analysis to assess and mitigate risk

What we look for


Bachelor's degree in Engineering, Business, or a related field

Minimum of 4+ years of experience managing programs/projects OR experience working on a program team as a functional lead

Ability to communicate effectively in a technical environment, including in front of C-level and VP-level stakeholders

Demonstrated organizational skills, including project planning, project management, and team building

Experience with a wide variety of structured problem solving processes and reporting tools, including Microsoft PowerPoint

Excellent understanding of financial concepts

Ability to work in a global team environment

Ability to travel 10-20%, especially during onboarding process


PMP Certification

Knowledge of electronic controls, HVAC or Refrigeration

Experience working in manufacturing organizations

Johnson Controls is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, status as a qualified individual with a disability, or any other characteristic protected by law. For more information, please view EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit

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Program Manager

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