Program Manager 4-Proddev

Oracle Bellevue , WA 98009

Posted 2 months ago

Manage the development and implementation process of a specific company product.

Manage the development and implementation process of a specific company product involving departmental or cross-functional teams focused on the delivery of new or existing products. Plan and direct schedules and monitor budget/spending. Monitor the project from initiation through delivery. Organize the interdepartmental activities ensuring completion of the project/product on schedule and within budget constraints. Assign and monitor work of systems analysis and program staff, providing technical support and direction.

Work is non-routine and very complex, involving the application of advanced technical/business skills in area of specialization. Leading contributor individually and as a team member, providing direction and mentoring to others. BS or MS degree or equivalent experience relevant to functional area. Seven years of project management, product design or related experience preferred.

Oracle is an Affirmative Action-Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veterans status, age, or any other characteristic protected by law.

Oracle is making huge global investments to deliver the most open, secure, reliable and transformative cloud platforms and services to our customers. We are reengineering our vast array of software and hardware assets and retooling our sales and engineering practices. With Oracle's deeply innovative culture; unique track record of delivering most popular software platforms and its unparalleled ability to maintain a pulse on the enterprise customers - we are the only company on the planet that is delivering the most compelling services at every layer of the cloud.

We are a fast-moving technology group with an ambitious mission inside Oracle - to fundamentally invert the man-machine equation for building, managing and integration Oracle's cloud services. We are building state-of-the art capabilities; engineering systems; support tools and automation instrumentation that will fundamentally revolutionize how 20K developers develop services and how these services are managed, monitored, provisioned, integrated and measured. We are building the platform that will form the foundation of all of manageability instrumentation for Oracle's Cloud applications and services.

We are looking for a proven, seasoned technical program manager to assist in developing and manage solutions drive operational excellence. You will support the team that is chartered with creating engineering systems that developers use for application and service development; service management platform that automates majority of operational activities, and analytics instrumentation that provides deep insights into service and customer behavior.

About the Role:

As a TPM, you will apply engineering and program management skills, working in concert with stakeholders across the various SaaS product teams, as well as services across Oracle Cloud Infrastructure organization, to fulfill the business and operational objectives of the SaaS unit as it migrates to OCI. This role has executive level visibility and interaction. The role requires a seasoned and mature individual with excellent communication skills and an attention to detail.


  • Drive a portfolio of operational programs aimed at improving availability of infrastructure services supporting the SaaS Cloud platform and ensure all programs, existing and future, have operational improvements or development programs aligned with their roadmaps

  • Engage with business stakeholders to perform needs assessments, understand use cases, and document requirements

  • Apply project management discipline to develop plans, define scope, document requirements, and manage budget/schedule/resources for a complex group of projects

  • Develop and maintain a body of dashboards representing metrics/KPIs/SLOs coordinated and agreed upon between the SaaS and IaaS organizations

  • Orchestrate an engagement framework which integrates the various SaaS organizations into operational improvement efforts

  • Partner with OCI Services to meet and raise the operational bar with appropriate processes, enhancements, and solutions

  • Demonstrate flexibility and resilience in response to changing or ambiguous situations, directing changes through appropriate review and approval mechanisms

  • dcoperational requirements and programs while contributing to their improvement

  • Coordinate the development and maintenance of metrics and KPIs that speak to the operational health of services that support the SaaS cloud platform

  • Other duties as assigned

Minimum Qualification:

  • 5 years of experience supporting the development and/or operations in a cloud environment, or technical background that enables you to understand networking

  • 5 years of project/program management experience

  • Bachelors degree or higher, or equivalent experience relevant to functional area

  • Experience with Scrum, Lean and other agile practices and methodologies

  • Successful collaboration skills and tools that focus on earning trust with distributed teams

  • Solid organizational skills, attention to detail, and multitasking capabilities

  • Outstanding proactive communication skills: written, verbal, presentations

  • Demonstrate confidence, synthesize complex elements into a crisp, yet robust story

  • Ability to effectively train/teach others new information and processes

  • Self-driven, analytical, and results-oriented with proven sound judgment

  • Positive influence to lead through frequent ambiguity/uncertainty/change

  • Maturity, judgment, negotiation/influence skills, analytical skills, and leadership skills

  • Knowledge and application of business process analysis methodologies

  • Previous Network Operations, Business Analysis, Systems Administration, Tech support, and/or Software Development experience.

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Program Manager 4-Proddev