Program Manager / 40 Hours / Days / BWH Center For Community Health And Health Equity

Wentworth-Douglass Hospital Boston , MA 02298

Posted 6 months ago

General Summary/Overview Statement:

The Center for Community Health and Health Equity (CCHHE) at Brigham and Women's Hospital serves as the coordinating department for health equity programs and acts as a liaison for community-based organizations and the hospital. In addition to directly delivering 16 programs, the CCHHE collaborates with hospital departments, including clinical and research areas, and works in partnership with external organizations and community-based groups to address the social determinants of individual and community health. Additional information about the Center and its programs can be found at .

Beginning in 2019, CCHHE will lead a planning process that will convene and mobilize leaders across Brigham Health (BH) to systemically advance health equity in our clinical, academic pursuits and build the bridges for greater community engagement in decision-making. This effort will build upon existing BH equity efforts and will engage a broad base of staff and community members to ensure sustainability and measurable impact.

The role of the Program Manager (PM) is to engage and build strong professional relationships with community stakeholders to ensure the health equity vision and activities of Brigham Health reflect the assets and priorities of diverse communities. The program manager will manage the processes, relationships and information exchange needed to ensure successful implementation of BH health equity activities. The PM designs and manages the delivery of key components of the health equity strategy and plays an integral role for ensuring our efforts are shaped by the insight and experience of community partners and residents.

Principal Duties and Responsibilities:

Managing community engagement activities

  • Support and guide team efforts to engaging external community stakeholders to inform the health equity work of Brigham Health.

  • Manage and facilitate community needs and asset assessment through interviews, focus groups and other information gathering strategies.

  • Manage and develop content for dissemination to community audiences via print, digital, social media and channels as designed by the PM.

  • Provide active support for the health equity strategy processes described above including preparing clear and concise correspondence, presentations and reports for a wide range of audiences.

  • Track and provide strategic support for hospital efforts that contribute to sustained improvement to the social determinants of health in our communities.

  • Work with BH staff to foster and strengthen community engagement to improve patient care and the health of our local communities.

  • Provide active assistance in shaping and supporting all regulatory processes that require community engagement including the Community Health Needs Assessment and Implementation Planning process, the DoN planning process and the MA Attorney General's requirements for community health.

Managing comprehensive project needs

  • Plan and coordinate meeting scheduling, logistics for meetings and development of a health equity intern track as well participation in meetings as required.

  • Provide program management assistance for health equity initiatives and establish and coordinate systems for smooth team functioning.

  • Manage the external communications efforts including generating social media messages and liaising with strategic communications department when required.

  • Design qualitative and quantitative data visualization for dissemination efforts.

  • Identify and assist in disseminating best practices in health equity and community engagement.

  • Assist in grant writing and grant submission.

  • Perform some administrative functions including minute taking, information dissemination and preparation of data presentations.

  • Perform other duties as required to fulfill the requirements of the role.


  • Three to five years' experience working in community health or health care-based programs that specifically address health equity.

  • Master's degree in public health, MS or MA in a social science discipline or equivalent experience desirable.

  • Demonstrated experience in creatively engaging community residents and organizations in generating solutions and strategies to pressing health and social issues.

  • Demonstrated efficacy in identifying and summarizing research and evidence-informed resources and the ability to synthesize information from existing resources and prepare clear and concise communications.

  • Strong facility with social media and the capacity to execute on a communication strategy consistent with BWH organizational policy.

  • Demonstrated experience in providing timely support for the execution of broad and impactful organizational strategies.

  • Demonstrated experience in working with diverse groups with multiple stakeholders and supporting them to achieve collaborative goals and providing the information and guidance to assist decision-making.

  • Bilingual Spanish/English a plus.

Skills/Abilities/Competencies Required:

  • Excellent organizational and time management skills that have been applied in successful cross-organizational strategies.

  • Strong Interpersonal skills and demonstrated ability to facilitate collective action on high priority community issues.

  • Excellent written and oral communication skills across a range of mediums and audiences and experience in developing content for social media communication.

  • Flexibility and ability to identify, analyze, and solve problems independently and proactively.

  • A high level of responsiveness to internal and community needs and the ability to generate innovative and sustainable solutions.

  • Demonstrated familiarity conducting literature searches.

  • Strong commitment to advancing health equity and demonstrated willingness to engage community members on creative problem solving.

  • Highly skilled in use of Microsoft Office products including Excel and PowerPoint.

  • Willingness to participate in evening meetings in the community when required to fulfill the role.

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Program Manager / 40 Hours / Days / BWH Center For Community Health And Health Equity

Wentworth-Douglass Hospital