Program Lead

Hoffmann-La Roche Inc. South San Francisco , CA 94080

Posted 8 months ago

The Program Lead will lead and manage the programs in the Clinical (PDG) molecule enabling portfolio and maturing the program methodologies. This requires close collaboration with Stakeholders across Clinical Operations (Therapeutic Areas, Country Clinical Operations, Business Insights & Analytics), plus engaging partners in Pharma Informatics, Portfolio and the broader Roche business (Research, Medical Affairs, GPS, Regulatory etc.)

You will develop close partnerships that result in a detailed understanding of the clinical operations environment. This understanding will be fundamental to driving key decisions and ability to act as a trusted advisor to address, develop and deliver on business challenges.


Lead and deliver complex global PDG business objectives across multiple programs that simplify how we conduct our business, enable and optimize innovation in clinical trials.

  • Apply advanced knowledge in program/project management or strategic consulting to independently address unusually complex problems.

  • Develop, evaluate and manage program design, business cases and cost/benefit analyses.

  • Drive strategic discussions with business partners to define and deliver program/project scope and charter.

  • Work with stakeholders to define approach to project delivery, manage execution of programs and ensure delivery of projects in the programs on budget, on schedule and with deliverables that meet or exceed customer expectations.

  • Implement and oversee risk management practices across programs.

  • Provide strategic direction and serve as a consulting partner to business functions to improve the success of the solution.

Drive the continuous improvement of the Molecular Enabling Portfolio, and ensure that Program, Project and Change Methodology and tools within PDG are aligned with the PD organization.

  • Ensure that PDG programs are aligned with identified PDG Priorities and key Clinical Capabilities.

  • Partner with business stakeholders to ensure organizational change strategy and management are embedded through programs and the organization to enable sustainable transformation.

  • Proactively communicate with stakeholders and senior leaders regarding program benefit realization, status, financial health, risks and mitigation of issues, and dependencies across programs where the Program Leader is responsible.

  • Connect program teams to PD and PDG strategic goals and ensure the solutions/outcomes support these goals.

Manage relationships within external suppliers for the purposes of delivering one or more PDG Molecular Enabling projects or programs.

  • Work with preferred resource vendors to identify and procure necessary contract resources on projects.

  • Monitor and report on the performance of selected vendors to ensure delivery in line with contractual obligations and performance metrics.

  • Oversee the interaction between vendors and internal programs to provide adequate visibility of interdependent initiatives and programs.

  • Provide feedback on external vendors, to appropriate oversight bodies, to review, report on and revise contractual agreements as necessary.


In Individual Contributors, we are looking for people who are nimble, curious, able to effectively collaborate and lend expertise to multi-functional teams and adapt quickly to competing priorities within their assigned area(s). We are also looking for people who are committed to continuing to make Genentech a great place to work, by seeking opportunities to develop their own and others' expertise through ongoing mentorship and coaching.

  • "Self-starter"; strong sense of responsibility with demonstrable comfort in an entrepreneurial environment

  • Able to work effectively in a fluid, cross-functional, global matrixed environment and stand out as a successful collaborator

  • Strong interpersonal skills and a consultative mindset, with the ability to develop strong partnerships

  • "Strong problem-solving ability, breaking down complex problems into distinct parts, managing uncertainty, understanding, anticipating interdependencies

  • Systems thinker - able to proactively "connect the dots" by asking thought-provoking questions

  • Objective when presenting insights and guiding decision-making; demonstrate good presentation skills by pairing sound analytics with storytelling

  • Motivated to continuously improve performance; outcomes-focused and driven to achieve objectives

  • Able to lead and manage through change


Minimum qualifications

  • Bachelor's Degree

  • Relative experience in program/project management or strategic consulting in highly-complex cross-functional projects is required

  • Proficiency with common project management tools is required.

  • Broad knowledge of global pharmaceutical development, including understanding of organizational and market factors that affect the business

  • Strong customer focus and experience in influencing and negotiating at all levels (including Senior Leadership) and with diverse technical and non-technical groups to achieve delivery

  • Demonstrated ability to apply conceptual thinking, analytical thinking & problem solving approaches to complex business challenges and decision making processes

  • Persuasive written and verbal communication skills, easily communicating complex ideas.

  • Demonstrated program leadership experience and ability to lead organizational transformation

  • A sound knowledge of and past experience working with product management methodologies for systems and information solutions, including lifecycle management, business capability mapping, to support business questions and decision making

  • A proven track record of effective leadership of cross-functional staff and/or matrix management in a global organization and with virtual teams. Preferably with experience of working across diverse geographic areas, business settings and cultures

  • Proven ability to handle ambiguity, work collaboratively with internal and external cross-functional teams

  • Fluent English language skills

Preferred Qualifications

  • Degree in a scientific discipline is preferred.

  • Desired: MBA or advanced/post graduate Degree

  • Experience in drug development projects pharmaceutical/biotech industry is strongly preferred; experience supporting a global team is a plus.

  • PMP (Project Management certification) or equivalent, Change Management certification and Process certification (e.g. Lean/Six Sigma) is a plus.

  • Understanding of international regulations, processes and issues in drug development. Includes sound understanding of GCP/GxP and related systems that support clinical trials and clinical operations processes

  • In-depth knowledge of Clinical Operations systems and processes; excellent understanding of the clinical operations system landscape

  • Experience in launching and managing large, complex programs involving multiple cross-functional stakeholders

Other (e.g., Travel)

  • Domestic and international travel: approximately 2 trips per year.

Please note the closing date is Friday 24th May 2019.

Roche is an equal opportunity employer.

Business Support, Business Support > General Business Operations

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Program Lead

Hoffmann-La Roche Inc.