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Program Director, Provider Resource Management

Expired Job

University Of Wisconsin Hospital And Clinics Authority Madison , WI 53706

Posted 6 months ago

Join the #1 hospital in Wisconsin!

We are seeking a Program Director, Provider Resources Management to:

  • Lead the system design, implementation, and maintenance of a new enterprise-wide provider resource management system.

  • Facilitate development of operational program-level standards, design workflows and processes to populate, optimize, and maintain provider schedules, and oversee creation of technical configuration to support efficient enterprise-wide provider resource management.

  • Provide status updates to management on means to achieve access goals and resolve patient service issues.



  • Bachelor's degree in Information Systems, Healthcare Administration, Business Administration, Industrial Engineering, or related field.


  • Master's Degree in Health Care or Business Administration.

Work Experience:


  • Four years working in a professional setting, including healthcare, consulting, or information services. Experience managing project-oriented teams and work groups.


  • One year working with a provider resource management and scheduling software (e.g. QGenda, Lightning Bolt, OpenTempo, ClairVia). Experience working at an academic medical center. Experience with MS Project.

Required Skills, Knowledge, and Abilities:

  • Exemplary oral and written communication skills

  • Strong interpersonal and meeting facilitation skills.

  • Strong negotiation and delegation skills.

  • Excellent problem-solving and organizational abilities.

  • Ability to work well with people from different disciplines with varying degrees of technical experience.

Physical Requirements:

Sedentary: Ability to lift up to 10 pounds maximum and occasionally lifting and/or carrying such articles as dockets, ledgers and small tools. Although a sedentary job is defined as one, which involves sitting, a certain amount of walking and standing is often necessary in carrying out job duties. Jobs are sedentary if walking and standing are required only occasionally and other sedentary criteria are met.

Work Schedule:


  • Friday between the hours of 6:00 am and 6:00 pm. Hours will need to be flexible due to operational needs.

UW Health Administrative Facilities

  • UW Health has administrative locations throughout Madison and beyond where thousands of employees provide vital support to our clinical areas. These locations are home to departments such as Access Services, Compliance, Human Resources, Information Services, Patient Medical Records, Payroll and many others.

Learn more about this opening

UW Hospital and Clinics benefits

UW Health values and embraces diversity and is proud to be an Equal Employment Opportunity, Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, gender identity or expression, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

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Program Director, Provider Resource Management

Expired Job

University Of Wisconsin Hospital And Clinics Authority