Program Director Of Child Advocacy Center

Program Director of Child Advocacy Center

FLSA Status: Exempt

Starting Rate: $56,100 per year (Determined based on education, level of licensure/certification, and experience.)

Location: 556 Franklin Street, Buffalo, NY 14202

Some things you can look forward to:

• Welcoming, team environment, that inspires you to thrive and be your BestSelf!

• Rewarding work experience!

• Generous paid time off

• Paid time off buy back program

• Flexible schedule

• Sign on bonus

• Quarterly productivity bonus up to $2,000 per quarter

• Community stipend per pay (applicable to our defined community & mobile programs)

• Language stipend per pay (if fluent in another language that supports our clients)

• Various student loan forgiveness programs

• Multiple and diverse health insurance options

• Many other unique lifestyle & personal insurance options

• Tuition reimbursement

• CASAC certification tuition support

• Professional license/certification renewal reimbursement

• Defensive driving course reimbursement (if required for position)

• Career growth and advancement opportunities

• We look forward to telling you more!

SUPERVISORY RESPONSIBILITIES

• This position is responsible for the oversight of all program and administrative staff. Supervisory responsibilities of these direct reports include consistent coaching, feedback, & development, review & approval of timecards, completing performance reviews & development plans, administration of personnel policies, scheduling, and leading regular staff meetings & supervision, monitoring training compliance, hiring new staff and related functions. Provides clinical supervision to program staff.

POSITION RESPONSIBILITIES

• Monitors and manages program operation to assure delivery of services within contracted levels in accordance with available resources within budgetary guidelines.

• Assures maintenance of physical plant and compliance with health and safety guidelines.

• Maintains program activities in compliance with BestSelf, Erie County, New York State, Medicaid and/or other regulatory agencies.

• Monitor programmatic data to ensure productivity expectations are met and completion/accuracy of all records is maintained (i.e. billing, progress notes, service)

• Coordinates program's relationship with other agencies and community resources.

• Completes and monitors completion of chart audits to ensure accuracy of all record keeping.

• Participates in all relevant agency meetings and committees.

• Provides leadership in developing and maintaining a clinically sound treatment program, which responds to the needs of the client population.

• Meets agency Key Performance Indicators.

• Develops and ensures implementation of treatment team meetings.

• Leads team in following agency standardization and processes.

• Provides direct services to clients based on programmatic need.

• Lead and facilitate coaching sessions and 1:1's, ensuring staff continuously develop the competencies and skills required for their roles.

• Design and implement learning experiences for onboarding new and transferred employees, ensuring they are equipped to meet departmental needs and enhance team performance.

• Maintains client confidentiality at all times following all agency and HIPPA policies.

• Completes all trainings required by the agency.

• Performs all other duties as assigned.

QUALIFICATIONS

• Master's Degree and Qualified Health Professional (QHP) certification (LMSW, LCSW, LMHC or CASAC) and three (3) years of relevant direct service experience, including responsibility for clinical supervision.

• Must have knowledge of clinical supervision practice, relevant community resources and mental health treatment system structure, common mental disabilities, basic behavior theory and principles of psychiatric rehabilitation, multi-disciplinary team methodology, common psychotropic medications, and direct service delivery methods and theory.

• Ability to maintain records and prepare reports.

• Minimum proficiency with Windows based software applications is required.

• Must have excellent communication skills.

• Must have experience with Electronic Medical Records databases and basic computer skills.

• Must appreciate cultural diversity and be aware of cross-cultural counseling issues.