Program Director

Program Director (sports retail)

110-121k

San Jose, CA

Responsible for leading the retail business at multiple locations, special events, and ecommerce. Including day-to-day and event operational oversight, P&L responsibility, creating and implementing growth strategies, business analytics, as well as client and vendor relations.

Responsibilities

-Collaborate with client from multiple levels and departments to ensure brand integrity and development of retail program to spur growth. In addition, working with our management team to develop and execute retail plans.

-Involvement in client relations, including product presentation, sales recaps, and future development plans. Supports positive vendor relationships.

-Oversee the retail management team including specialized manager in areas including, but not limited to warehouse, e-commerce, product procurement as well as store and venue operations to ensure synergy and operational growth.

-Responsible for leading retail business at multiple locations including operations, product selection and client relations for the business and special events.

-Supervise the management of labor and mentoring of managers and associates.

-Oversight of product selection and development from inception to delivery, recommending purchases and inventory levels based on consumer and market trends, sales strategies and financial goals.

-Utilize reporting tools to review inventory, sales, and status of each item in assigned merchandise categories.

-Aware of and communicates potential discounts, special pricings, inventory concerns and other issues impacting business.

-Work with HR department to hire staff, ensure proper staffing for events, staying within payroll budget.

-Oversee development and training of customer service programs and product knowledge.

Must have

-7+ years of program management experience

-Sports retail experience

-Available to work a flexible, event-based schedule that includes evenings and weekends

Requirements

-7+ years of program management experience

-Sports retail experience

-Available to work a flexible, event-based schedule that includes evenings and weekends

Benefits

Health, dental, vision

401k, stock options, company phone

Company laptop, paternal leave

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