Program Director, Community Connect

City/State

Virginia Beach, VA

Overview

Work Shift

First (Days) (United States of America)

Sentara Health has an exciting opportunity to join our team as a Program Director, Community Connect!

This is an onsite position based at Sentara Health's corporate office in Virginia Beach, VA.(May involve some travel to Sentara ambulatory practices).

Reporting directly to the Enterprise Vice President of Population Health, the Director of Community Connect Program has the Primary responsibility for the design, oversight, and day-to-day management of Electronic Health Record/Practice Management (EHR/PM) solutions for independent provider medical practices. As the business owner of this strategic initiative, the Connect Director builds and maintains strong relationships with stakeholder groups including independent medical practices, independent practice associations (IPAs), community hospitals, and other organizations, as well as leadership across Sentara Health.

Also responsible for the strategy development, business metrics identification, and timely execution of deliverables for Community Connect initiatives, practices, and implementations. The Program Director will be a critical role for Sentara Health Community Connect to lead large complex initiatives for the organization. The Program Director is responsible for the overall management of their assigned Program which will consist of multiple related Projects.

The Program Director will work with the Business and IT leads, to drive component project intake as well as program delivery. To support these activities, this leader will work closely with Sentara Health employees and contractors to ensure quality completion of business requirements, scope, end user impact, Program dependencies, financials, and transition to operations activities for the Service Line. Program Director is responsible for researching, planning, developing, and implementing an organization's EPIC programs and modules.

Initiate and set goals for programs based on the organization's strategic objectives.

Plan programs from start to finish, including identifying processes, deadlines, and milestones. A critical element of the Program Director is the ability to lead programs and multiple complex projects.

This role will lead project delivery excellence. May lead a team of Program and Project Managers. Provides advice, counsel, and insight to PMs on how to lead projects more effectively to completion.

Qualifications:

• Certification: Project Management Professional (PMP)
• Previous work experience: Ambulatory Practice management, at least 5 years' experience in EPIC Ambulatory module and a combination of Cadence, Prelude, Resolute within Epic)

Key Competencies:

• Expert Knowledge of Epic Ambulatory Modules

• Expert Knowledge of Cadence, Prelude, Resolute within EPIC

• Strong knowledge of Provider practice workflow

• Strong Knowledge of Contract Management processes

• Demonstrates healthcare financial acumen and budget management skills

• Very strong communication and presentation skills

• Advanced relationship management skills

Diversity and Inclusion at Sentara

Our vision is that everyone brings the strengths that come with diversity to work with them every day. When we are achieving our vision, we have team members that feel they belong and can be their authentic selves, and our workforce is reflective of the communities we serve.

We are realizing this vision through our Diversity and Inclusion strategy, which has three pillars: A diverse and talented workforce, an inclusive and supportive workplace, and outreach and engagement with our community. We have made remarkable strides in these areas over the past several years and, as our world continues to evolve, we know our work is never done.

Our strategies focus on both structural inclusion, which looks at our organizational structures, processes, and practices; as well as behavioral inclusion, which evaluates our mindsets, skillsets, and relationships. Together, these strategies are moving our organization forward in an environment that fosters a culture of mutual respect and belonging for all.

Please visit the link below to learn more about Sentara's commitment to diversity and inclusion:

Sentara's Commitment to Diversity & Inclusion

Sentara Overview

For more than a decade, Modern Healthcare magazine has ranked Sentara Health as one of the nation's top integrated healthcare systems. That's because we are dedicated to growth, innovation, and patient safety at more than 300 sites of care in Virginia and northeastern North Carolina, including 12 acute care hospitals.

Sentara Benefits

As the third-largest employer in Virginia, Sentara Health was named by Forbes Magazine as one of America's best large employers. We offer a variety of amenities to our employees, including, but not limited to:

• Medical, Dental, and Vision Insurance

• Paid Annual Leave, Sick Leave

• Flexible Spending Accounts

• Retirement funds with matching contribution

• Supplemental insurance policies, including legal, Life Insurance and AD&D among others

• Work Perks program including discounted movie and theme park tickets among other great deals

• Opportunities for further advancement within our organization

Sentara employees strive to make our communities healthier places to live. We're setting the standard for medical excellence within a vibrant, creative, and highly productive workplace.

For information about our employee benefits, please visit: Benefits

• Sentara (sentaracareers.com)

Join our team! We are committed to quality healthcare, improving health every day, and provide the opportunity for training, development, and growth!

Please Note: The yearly Flu Vaccination is required for employment.

Note: Sentara Health offers employees comprehensive health care and retirement benefits designed with you and your family's well-being in mind.

Our benefits packages are designed to change with you by meeting your needs now and anticipating what comes next. You have a variety of options for medical, dental and vision insurance, life insurance, disability, and voluntary benefits as well as Paid Time Off in the form of sick time, vacation time and paid parental leave. Team Members have the opportunity to earn an annual flat amount Bonus payment if established system and employee eligibility criteria is met.

Job Summary

The Program Director will be a critical role to lead large complex initiatives for the organization. The Program Director is responsible for the overall management of their assigned Program(s) which will consist of multiple related Projects.

The Program Director will work with the Business and IT leads, and Project Director to drive component project intake as well as program delivery. To support these activities, will work closely with Sentara Health employees and contractors to ensure quality completion of business requirements, scope, end user impact, Program dependencies, financials and transition to operations activities for the Service Line. Program Director is responsible for researching, planning, developing and implementing an organization's programs.. Initiate and set goals for programs based on the organization's strategic objectives.

Plan programs from start to finish, including identifying processes, deadlines and milestones. A critical element of the Program Director lead programs and projects role will be lead Project Delivery excellence. May lead a team of Program and Project Mangers (may be internal FTE or purchased labor PM staff). Provides advice, counsel, and insight to PMs on how to more effectively lead projects to completion.

10 years of related experience in lieu of degree

Project Management Professional (PMP) certification required within 1 year of hire

Qualifications:

BLD - Bachelor's Level Degree

Project Management Professional Certification (PMP) - Certification

• Project Management Institute (PMI)

Healthcare, Information Technology, Project Management

Skills

Sentara Healthcare prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.

Per Clinical Laboratory Improvement Amendments (CLIA), some clinical environments require proof of education; these regulations are posted at ecfr.gov for further information. In an effort to expedite this verification requirement, we encourage you to upload your diploma or transcript at time of application.

In support of our mission "to improve health every day," this is a tobacco-free environment.