Program Director

Position Summary:

The Program Director for the Club House for Youth oversee the coordination and administration of all aspects of the Clubhouse program and facility including planning, organizing and leading program activities and services. The Clubhouse Program Manager will ensure the quality of services through the supervision of Therapists, Case Managers, Social Services Coordinators as volunteers as assigned.

Role and Responsibilities:

The primary duties include but are not limited to the following:

Staffing and Leadership

• Ensures that service delivery is performed according to mission, policies and procedures of the organization

• Supervise program staff by providing direction, input, feedback and performance reviews

• Delegates appropriates tasks and oversees all work assignments Planning and Organizing Clubhouse Programming

• Plan the delivery of the overall program and its activities in accordance with the mission and goals of the organization

• Develop new initiatives to meet community and member needs

• Develop and implement long-term goals and objectives to achieve the successful outcome of the program

• Guides the development and implementation of program activities and services.

• As needed, assist in screening applicants promptly and responsively to identify the level of need efficiently and direct individuals to appropriate services

Community Relationships, Marketing and Referrals

• Identify and develop partnerships which improve members' access to needed opportunities including employment, education and housing.

• Develop, implement and evaluate recruitment strategies to increase membership into the Clubhouse

• Develop interagency community network relationships which improve access to relevant community services and benefits.

• Participate in community workgroups and meetings as deemed appropriate

• Liaise with other managers to ensure the effective and efficient program delivery Budget and Spending

• Develop an annual budget and operating plan to support the program

• Ensure that the program operate within the approved budget

• Monitor and approve all budgeted program expenditures

• Manage all project funds according to established accounting policies and procedures

• Provide required information to have invoices generated and submitted to funders according to the established timelines

Reporting

• Communicate with funders as outlined in funding agreements

• Write reports on the program as required/requested for management and funders

Documentation Requirements

• Complete required administrative tasks and keep related administrative records

• Timely documentation in accordance with CHRIS 180 policy and procedures

• Coordinate, Monitor, and Train for document in electronic health record system the reason for cancellation, rescheduled appointments and tardiness within the note section of consumer information

• Coordinate, Monitor and Train communication amongst multidiscipline and assigned locations

• Coordinate, Monitor and Train the initiation of new consumers into electronic health record

• Coordinate, Monitor and Train communication amongst multidiscipline and assigned locations

• Coordinate, Monitor and Train the initiation of new consumers into electronic health record

• Coordinate, Monitor, Prepare and submit reports and statistical data when necessary

• Demonstrate competency in the assessment process, including the direct service of completing an assessment within the electronic health record.

Practice Requirements

• Attend and participate in assigned meetings Performance and Conduct

• Maintain confidentiality of consumer information

• Maintain appropriate professional boundaries

• Follow the CHRIS 180 Code of Ethics

• Follow designated licensure board governing body code of ethics

• Follow mandated reporting requirements of GA Code

• Follow mandated requirements of accreditation and governing bodies of CHRIS 180

• Support and maintain an environment of emotional and physical safety for consumers, staff and other stakeholders at all times

Maintain Personal Information and Training

• Attend and participate in staff meetings as scheduled

• Attend and participate in required trainings as scheduled

• Maintain required certifications

• Review, understand and responsible to program policies

• Provide documents in a timely fashion to Human Resources

• Report changes in status to HR as required by policies

Qualifications/Competencies:

• Bachelor's degree in human service field i.e., Social Work, Counseling, Psychology, and Criminal Justice

o Preferred: Master's degree in Counseling, Social Work, and Public Administration

• Certified as a CACII or GCADC-II credential or equivalent; MAC or LPC/LCSW with Substance Use experience preferred

• Knowledge of mental health diagnosis, emotional and/or behavior concerns and effective interventions.

• Three to Five years of experience working with adolescents with mental health diagnosis, emotional and/or behavior disorders.

• Experience and/or knowledge working with young adults and family in community home- based settings.

• Knowledge of program management

• Demonstrated knowledge and experience in building community partnerships;

• Excellent verbal, written and interpersonal skills.

• Demonstrated knowledge of community resources.

• Ability to manage and organize multiple projects.

• Ability to work flexible schedule to include evenings and weekends as needed.

• Ability to effectively relate to clients, parents/custodians of all social, economic, ethnic and educational backgrounds, with firmness, fairness and concern,

• Solid decision-making ability as related to the safety and well-being of clients, families, community and staff.

• Be guided by precedent and established policy and procedure in decision-making. This person will be required to analyze and react to difficult situations, at times independently, often while under considerable stress and pressure.

• Dependability, emotional stability and physical capability. This position requires some physical functions that are essential to satisfactory performance of the outlined job responsibilities, i.e. sitting, standing, walking, driving, speaking, hearing and the ability to physically restrain (when necessary).

• Ability to recognize when assistance and consultation is needed.

• The Program Director of Club House for Youth must be free to travel as the position demands.

Other:

The ideal candidate will possess the following:

• Technical expertise that allows well informed decisions, usage of available tools and resources and training to execute job responsibilities

• Accountable for work being completed accurately and in a timely manner as well as following up as needed

• Ability to collaborate with other staff to ensure best practices and sound decisions

• Ability to communicate using appropriate tone when corresponding verbally or written (as well as proper usage of grammar and spelling)

• Ability to adapt and adjust to course and be open to new ideas

• Ability to manage workload by having a clear understanding of task/project and set realistic timelines and goals

• Commitment to our vision and mission should be demonstrated in work

Benefits we offer:

• Health Insurance

• Dental Insurance

• Vision Insurance

• Short- and Long-Term Disability

• Basic and Voluntary Life Insurance and AD&D

• Employee Assistance Program

• Flex Spending Account

• Health Savings Account

• 403 (b) plan

• Paid Time Off

Schedule: This is a full-time position and typically works Monday Friday 12:00pm 8:00pm but requires flexibility and on call availability after hours for supervisory needs. Hours of operation for the Club House for Youth are flexible with summer hours and after-school hours per contract requirements. Evenings and Weekend coverage/supervision based on contract requirements. This position may be required to travel due to programmatic needs. There are activities that are provided over the weekends that need coverage and supervision.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, stand, and reach with hands and arms. The employee is occasionally required to lift and/or move up to 20 pounds.