The ProgramCoordinator supports new program planning and substantive change functions ofthe University by assisting programs and departments with the coordination ofdocumentation and processes required by the Tennessee Higher EducationCommission (THEC) and the Southern Association of Colleges and SchoolsCommission on Colleges (SACSCOC). The Coordinator uses and implements a varietyof products and procedures to conduct data and market analyses, illustrate andinterpret trends, and provide information in a logical and contextual mannerfor enhanced understanding, including the drafting of reports summarizingfindings. Responsibilities include:
Collecting and analyzing a variety ofquantitative and qualitative data; preparing scheduled and special reports;maintaining program/project records and statistical information. Conducting labor market analysis for newprograms. Organizing and facilitating focus groups to determine community needand student interest in new programs.
Drafting, proofreading, and editingproposals to ensure they follow UT System, THEC, and SACSCOC standards foraccuracy and quality writing, and will support the execution and preparation ofmultiple proposals simultaneously. Completing and submitting post approvalmonitoring reports.
Serving as a liaison between faculty,staff, other departments, and external constituencies on day-to-day,programmatic, operational, and administrative issues; facilitates meetings,special projects, and problem resolution.
Working collaboratively with othermembers of the Office of Planning, Evaluation, and Institutional Research teamto advance the strategic use of data throughout the institution to improve theefficacy of practices that impact student success and responsibilities may varyas needs change over time. Participating in appropriate UTC committees, taskforces, and professional associations.
Bachelor's degree in Social Science, Business Administration, Public Administration required; Master's degree preferred.
Minimum of three years' experience in higher education team environments with specific documented experience in program coordination, institutional/market research, program planning, assessment, and/or evaluation.
Experience working with THEC, SACSCOC, or other accreditation organization preferred. Experience with creating and running reports from Banner, Argos, SAP or other similar platforms is preferred. Demonstrated experience with statistical software packages such as SPSS, SAS, Stata, R, etc., is preferred.
Must have two years' experience in project management; PMP preferred.
Must have two years' technical writing experience in higher education or other similar field. Must have labor market analysis, needs assessment, gap analysis or similar experience; experience in qualitative data research methods and analysis.
Must be familiar with relational database structures and have experience creating data reporting templates, dashboards, and protocols. Must have proven aptitude for learning new skills and software applications. Must have the ability to work with faculty, staff, and administrators at various levels within the organization to determine the right data to answer pertinent questions.
Must have proven ability to function well in a team-oriented environment. Must have excellent oral and written communication skills; exemplary interpersonal and organizational skills; ability to manage multiple high-level ad hoc priorities and routine projects; intermediate/advanced computer skills are required. Experience using survey software, such as Qualtrics, and using MS Office projects, including MS Power BI is preferred. Occasional evenings, weekends, and overnight travel are required.
University Of Tennessee