Program Coordinator I/Junior Business Analyst - 162883

Job Responsibilities

If you love to plan, prepare, and manage projects then we may have the right job for you. The SCDMV is looking for a motivated and experienced Junior Business Analyst. If you have the qualifications and experience, raise your hand! This is the time for you to make the change you've been wanting. Come join our team and find the keys to your future!

This position is located in Vehicle Services- Electronic Titles & Registration Unit, Blythewood SC, Headquarters.

Responsibilities of the Junior Business Analyst

• Expertise in use of Phoenix System with a thorough understanding of all other adjacent programs which effect TRS/service provider/dealer input and/or customer service.

• Serves as assistant to Senior Business Analyst with analysis and process implementation for changes in relation to titling and registering vehicles for electronic vehicle registration as well as title and vehicle registration for all other business units.

• Provides support assistance for executing test plans related to vehicle title and registration for electronic title and registration for service providers/dealers as well as all other titles and registration business units.

• Ensures all test hardware, software, and output products utilized in testing processes are properly secured according to agency security standards.

• Attends all BA meetings and serves on business process improvement teams as required.

• As directed, ensures projects are notated and tracked with details to changes in relation to codes of law, policies/procedures, and business process revisions.

• Stays abreast of timelines of all projects assigned with attention to resource management in order to complete within prescribed timeline.

• Perform other duties as requested.

Minimum and Additional Requirements

Minimum Requirements

• A high school diploma and relevant program experience.

Additional Requirements

• Knowledge and expertise in MS office products.

• Knowledge of DMV systems, policies, procedures and processes.

• Ability to communicate effectively in relation to analyzing data pertaining to processes, procedures and laws pertaining to titles and registration, license plates, Infrastructure Maintenance Fees (IMF), research, and Electronic Registration and Titles (ERT).

• This position answers directly to the Senior Business Analyst for Titles and Registrations of Vehicle Services with general supervision.

• This position requires a self-motivated individual who can work independently as well as a member of a team.

• Must exercise discretion and sound judgment in making decisions and recommendations to senior management.

• The position is based at Headquarters.

• May require overtime (evenings/weekends).

• Experience in quality improvements, defining business processes, system testing activities, implementation of business process and training documentation.

Preferred Qualifications

Agency Preferred

• A high school diploma and DMV experience. An equivalent combination of education and relevant experience may be accepted with prior approval.

Additional Comments

What's in it for you?

At the SCDMV you get to be part of an exceptional team and diverse culture that nurtures mutual success for our customers, employees and our communities. We give you the tools to be successful; all you need to do is bring your best ideas, your energy and a desire to develop your skills, experience and career.

The South Carolina Department of Motor Vehicles offers an exceptional benefits package for full time employees (FTE) employees.

• Health, dental, vision, long term disability, and life insurance for employees, spouse and children (also available for temporary employees working over 30 hours per week)

• 15 days annual (vacation) leave per year

• 15 days sick leave per year

• 13 paid holidays

• State Retirement Plan and Deferred Compensation Programs (optional for Temporary Employees)

• An exceptional

Employee Assistance Program (EAP)at no cost to the employee or members of their household

So what are you waiting for?Come be a part of a fast-growing, dynamic agency, and join a team that offers an opportunity for accelerated professional growth!

Additional Comments

The Department of Motor Vehicles is committed to providing equal employment opportunities to all applicants and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions, including, but not limited, to lactation), national origin, age (40 or older), disability or genetic information.

Supplemental questions are considered part of your official application. Any misrepresentation will result in your disqualification from employment. Please complete the state application to include all current and previous work history and education.