Program Coordinator I / Quality Assurance And Training

Job Responsibilities

With our Agency's mission to support the recovery of people with mental illnesses, we provide a complete array of medical and support services for children, adults, and families throughout South Carolina.

• This position is located at the Aiken-Barnwell Mental Health Center, 1135 Gregg Highway, Aiken, SC 29803.

Job Purpose

• To provide on-going training and development of competent and skilled workforce to support the mission of ABMHC. To conduct administrative and clinical audits and to analyze results of assessed needs to implement improvement plans at the discretion of QA Director and/or Executive Director.

Job Functions

• Develops, plans and facilitates new hire orientation in accordance of SCDMH and Center policies and procedures for clinical and administrative staff.

• Facilitates additional trainings based on the needs of the staff and center.

• Conducts observation of clinical supervision and clinical session for each clinical staff member at least annually.

• Provides feedback to supervisor/clinician.

• Participates in all Center, State, Federal audits and CARF surveys in accordance to SCDMH standards and guidelines.

• Participates in reviewing audit findings and assists QA supervisor in developing and implementing Quality Improvement Plans for the center for identified areas of need.

• Assists in specialized caseload reviews outside of the audit period.

• Conducts specialized reviews at the discretion of the QA Supervisor to assist in implementation of Level of Care, Utilization Management/Utilization Review, and Safety Management to assist in providing safe, effective clinical services.

• Complies with Corporate Compliance, Risk Management and training requirements for agency.

• Serves on applicable committees.

• Performs other related duties as required at discretion of QA Supervisor.

Minimum and Additional Requirements

State Requirements: A high school diploma and relevant program experience.

Agency Requirements: A Master's degree in social work, counseling, guidance, or the social services. Two (2) years of mental health experience in a Quality Assurance related

activity. Licensed or working towards licensure in South Carolina within six months of hire.

Preferred Qualifications

Agency Preferences:

• The ability to enter data into the SCDMH Client Information System (CIS) is required.

• Knowledge of evidence-based treatment interventions. Knowledge of legal and ethical practices.

• Knowledge of federal, state and local laws or regulations pertaining to social service programs.

• Excellent communication, time management and organizational skills.

• Ability to prioritize tasks.

• Ability to organize and deliver effective training.

• Ability to be assertive and address and resolve quality assurance issues.

• A high degree of independence, self-motivation, and cultural sensitivity is expected.

• Must be able to lift 5 pounds and drive a state vehicle.

• This position is considered essential and may be called back during crises/disasters/emergencies.

• Travel between locations is required.

• Bilingual abilities in English and Spanish (or another language) are a plus.

Additional Comments

The South Carolina Department of Mental Health is an Equal Employment Opportunity Agency. We provide affirmative action and equal opportunity in employment for all qualified persons regardless of race, color, sex - including the basis of pregnancy, childbirth, or related medical conditions, national origin, age, religion, or disability.

South Carolina is making our Veterans a priority for employment in state agencies and institutions.

Supplemental questions are considered part of your official application. Any misrepresentation will result in your disqualification from employment. Please complete the state application to include all current and previous work history and education. Please account for any and all gaps of employment in your application. A resume will not be accepted in lieu of application completion nor reviewed to determine if an applicant has met the qualifications for the position.

The South Carolina Department of Mental Health offers an exceptional benefits package for FTE positions that includes:

• Health, Dental, Vision, Long Term Disability, and Life Insurance for Employee, Spouse, and Children

• 15 days annual (vacation) leave accrual per year

• 15 days sick leave per year

• 13 paid holidays

• State Retirement Plan and Deferred Compensation Programs

ABMHC invites you to share our vision and passion for serving others!!!

• Take this opportunity to be part of a multi-disciplinary team that makes a difference in the lives of others.

• Gain valuable on the job training, expertise and skills in evidence-based treatment, problem solving, communication and networking.

• Be part of an innovative and diverse workforce of dedicated public mental health leaders.

• Receive personalized coaching from a licensed and experienced clinician, with the opportunity for clinical supervision for licensure.

• Opportunity for enhanced clinical training through conferences, consultation groups, and trainings on EBPs (Trauma Focused Cognitive Behavioral Therapy, DBT, Motivational Interviewing, Substance Use Disorders, EMDR).