Expeditors International of Washington, Inc., is a Fortune 500 publicly traded service based logistics company with headquarters in Seattle, Washington. The company employs trained professionals in 176 district offices and numerous branch locations located on six continents linked into a seamless worldwide network through an integrated information management system. Services include the consolidation or forwarding of air and ocean freight, customs brokerage, vendor consolidation, cargo insurance, time-definite transportation, order management, warehousing and distribution and customized logistics solutions.
Expeditors is seeking a highly motivated individual to join our Account Development Program (ADP) who is capable of providing exemplary service to our program leadership and management in the areas of program administration and support. This role includes both program and account level responsibilities and will work closely with the Account Development Program Manager as well as the regional Account Development Managers globally.
Key responsibilities include:
Administer content on company internal website relating to the Account Development Program (ADP), its membership and resources.
Manage process utilizing technology and people to onboard and qualify customers before entering into the Account Development Program.
Maintain current scoring of prospective Accounts for the program.
Set-up approved Accounts upon entry into the program, including customer records within relevant systems & draft profile documentation.
On-going maintenance of systemic records and documentation for Accounts that are "in program".
On-going support of the program relating to data consistency and integrity.
Prepare draft periodic program updates and program measurements for review and final editing by necessary program leaders.
Individual should have strong knowledge of EI operations, systems, and process and customer expectations.
Industry / company experience across functional areas including: Account Management, Sales, Product, and Service.
4-year college degree or equivalent work experience, with a Degree in Business Finance / Administration preferable.
Project / time management oriented skillset & aptitude.
Ability to design creative solutions to meet business needs.
Strong analytical, communications and leadership skills.
Familiarity with third party business registry services (ie. Hoovers / Dun&Bradstreet).
Strong aptitude with the Microsoft suite of applications (especially Excel).
Knowledge of SQL and business intelligence tools a plus.
Constantly improve knowledge of Expeditors' operational procedures, systems and technologies.
Maintain 52 hours of training annually with focus on systems training and operations.
Expeditors International Of Washington, Inc.