Program Coordinator, Education Department

Are you interested in making a world of difference in cancer care?

Cancer strikes more than 10 million people worldwide each year. As the leading medical society representing doctors who care for people with cancer, the American Society of Clinical Oncology (ASCO) is committed to conquering cancer through research, education, and promotion of the highest quality, equitable patient care.

Who we are:

ASCO is a flexible, high-performance membership organization where employees collaborate to support our mission through evidence, care, and impact. Together with Conquer Cancer, the ASCO Foundation, we foster a culture that prioritizes customer-centricity, emphasizes teamwork, commits to quality, and values inclusion. Our culture, ASCO Works - Our Way of Working, has long enabled workplace flexibility and embraced technology to help us achieve balance.

ASCO offers competitive salaries, an excellent benefits package, and opportunities to participate in professional development programs. To learn what it's like to work at ASCO, click here.

Who we are looking for:

ASCO has a fantastic opportunity for a high-performing Program Coordinator to successfully contribute and support the Education department in the implementation and facilitation of ASCO Advantage Programs.

If you are looking for an exciting opportunity to utilize your planning and logistical skills while collaborating with medical professionals, then we want to hear from you!

This position is hybrid, with a primary location in Alexandria, VA. We anticipate the hire to be onsite approximately 1-2 days per week.

Responsibilities

• Support all aspects of the development and implementation of ASCO Advantage programs, choosing among established solutions to best address situations

• Lead orientation calls with faculty prior to course execution; provide direct onsite and/or virtual logistical support to volunteers including final presentation materials, troubleshooting technical issues, and sharing proper tools and best practices

• Utilize slide templates to format and edit content within existing project parameters as slides are received from ASCO Advantage volunteers, and format and upload supporting teaching and learning resources as needed

• Follow established standards and make concrete, procedural improvements for in-person live events, online education, and other related materials

• Create internal timelines and SOPs for staff assisting in ASCO Advantage course execution, send and manage calendar invites for internal staff and external volunteers to confirm expected time commitments for in-person and virtual presentations

• Provide direct support to faculty members including assistance with invitation follow up, call scheduling, and hotel/travel arrangements

• Combine and edit presentation videos and audio for use in hybrid ASCO Advantage courses

• Provide direct onsite support to attendees participating in ASCO Advantage programs as needed, including assistance with registration and on-site materials

• Provide exemplary customer service in all interactions across ASCO Advantage in person, by e-mail, and by phone

Required Education and Experience

• Bachelor's degree in an appropriate area of specialization

• 2 - 3 years of comparable administrative and customer service experience

• Proficiency in Microsoft Office applications; openness to embracing new technology

• Familiarity in administrative scheduling support including coordinating meetings and/or events logistics

Preferred Education and Experience

• Programmatic and/or administrative support experience within a nonprofit environment

• Previous experience with video editing software

Competencies

• Enthusiasm, good judgment, and excellent communication skills (listening, verbal, and written)

• Strong customer service skills

• Self-managed with proven skills to use initiative, time management, and organizational skills to prioritize work to deliver results with attention to detail

• Professional demeanor and presence including the ability to handle confidential information

• Strong interpersonal and relationship-building skills; team-oriented approach

ADA/Physical Requirements

Extended periods seated or standing at a desk.

High use of computer and other office technology equipment.

Travel

6-10 days/yr

Generous Benefits Package:

• Hybrid Work Environment

• Open Leave Policy

• Paid Family Leave

• 13 Paid Holidays per Calendar Year

• Staff Appreciation Days

• 401(k): 7.5% Employer Contribution

• Medical/Dental/Vision

• Employee Assistance Program

• Fertility and Family Forming

• Healthcare Concierge

• Flexible Spending Account(s)

• Healthcare Savings Account

• Disability and Life Insurance

The American Society of Clinical Oncology (ASCO) is an Equal Employment Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

At ASCO, our goal is to foster and encourage a diversity of thought, experience, and background in our workplace. Our organization's culture is multi-dimensional, and we encourage our employees to leverage their unique perspectives and ideas.