Miami Dade College Miami , FL 33196
Posted 3 weeks ago
Job Details
Job Family
STAFF - Support Non-Exempt (SNE)
Grade
13
Salary
$24.55 - $30.69
Department
Continuing Education
Reports To
Program Manager
Closing Date
June 28, 2024
FLSA Status
Non-Exempt
First Review Date
May 06, 2024
Job Summary
Coordinates the daily operations and logistics for one or more Continuing Education and Professional Development programs and supervises departmental initiatives that contribute to providing accurate program information to the community.
Duties & Responsibilities
Informs students on schedule, room, or instructor changes and handles student questions, concerns and requests
Resolves student/instructor conflicts
Prepares and maintains the Master Schedule every semester and has it approved
Orients new instructors to MDC Community Education and MDC policy and procedures and trains staff on the new tabloid listing course offerings for each semester to ensure accurate information is provided to the community
Prepares and distributes certificates for completed courses to students
Develops program/course descriptions that accurately reflect content, goals and objectives of the course for Tabloid and website and develops course offering programs relevant to community needs
Develops marketing plan to increase awareness of programs whereby increasing student enrollment
Plans and conducts marketing campaigns
Obtains classrooms, maintains room charts, coordinates class changes and cancellations, requests room changes, and ensures accuracy of class information in Odyssey and website
Orders and distributes textbooks and instructional materials and assists instructor with ordering of supplies, duplicating, audio-visual equipment and routine communication that may also include concerns and requests
Ensures fee payment by students prior to course commencement
Prints and distributes roster and attendance forms
Monitors instructor performance, reviews student evaluations, and maintains information in a database
Communicates course offerings, completions and passing of exams (if appropriate)
Performs other duties as assigned
Minimum Requirements
Bachelor's degree in related field and four (4) years of related experience; or Master's degree in an appropriate field
All degrees must be from a regionally accredited institution
Knowledge and understanding of college organization, goals, and objectives, policies and procedures.
Knowledge of the principles of office management and practices.
Possess excellent organizational and communication skills (both oral and written).
Possess strong interpersonal skills and the ability to effectively communicate with a wide range of individuals and constituencies in a diverse community
Skill in the use of personal computers and related software applications
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations
Ability to write reports, business correspondence, and procedure manuals
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
Ability to communicate effectively both orally and in writing
Ability to plan, assign and supervise work of subordinates
Ability to work effectively in a multi-ethnic and multi-cultural environment with students, faculty and staff
Preferences
Certain servicemembers and veterans, and the spouses and family members of such servicemembers and veterans, will receive preference and priority for this job vacancy. In addition, certain servicemembers may be eligible to receive waivers for postsecondary educational requirements outlined in this job vacancy and are encouraged to apply for the positions being filled.
Additional Requirements
The final candidate is to successfully complete a background screening and reference check process.
EQUAL ACCESS/EQUAL OPPORTUNITY
Miami Dade College is an equal access/equal opportunity institution which does not discriminate on the basis of sex, race, color, marital status, age, religion, national origin, disability, veteran's status, ethnicity, pregnancy, sexual orientation or genetic information.
To obtain more information about the College's equal access and equal opportunity policies, procedures and practices, please contact the College's Equity Officer: Cindy Lau Evans, Director, Office of Equal Opportunity Programs / ADA Coordinator / Title IX Coordinator, at (305) 237-2577 (Voice) or 711 (Relay Service). 11011 SW 104 St., Room 1102-1; Miami, FL 33176. EquityOff@mdc.edu
Miami Dade College