Program Coordinator

Children's National Medical Center Washington , DC 20319

Posted 2 weeks ago

This position will be supporting the functions of the Accreditation, Licensure and Regulatory Affairs office. Personnel are expected to work with several software including but not limited to policy & procedures, product recall.

Expected to conduct tracers in inpatient & outpatient setting of hospital, attend meetings, as indicated. Knowledge of CMS, Joint Commission and other regulatory processes is desired, will be expected to fully support organizational leadership during surveys. Expected to be able to function independently and in a team environment.

Customer service skills are a plus. Must be proficient in Excel, Powerpoint and Word, at a minimum. Knowledge of Sharepoint is a plus.

Minimum Education

Bachelor's Degree - (Required)

Specific Requirements and Preferences

Work requires analytical, communication and organizational skills generally acquired through completion of a bachelor's degree program. Degree in Business Administration, Finance, Hospital Management, or Healthcare Administration preferred.

Minimum Work Experience
3 years- (Required)

Specific Requirements and Preferences

Experience in program administration involving academic, medical or research activities with acquired skills necessary to plan, coordinate and implement a variety of program activities and events

Required Skills/Knowledge

Excellent written and verbal communication skills.

Experienced in department budget and personnel administration and communication. Computer Skills Excel, Microsoft Word, Access, & PowerPoint

Functional Accountabilities

Safety
1.Speak up when team members appear to exhibit unsafe behavior or performance
2.Continuously validate and verify information needed for decision making or documentation
3.Stop in the face of uncertainty and takes time to resolve the situation
4.Demonstrate accurate, clear and timely verbal and written communication
5.Actively promote safety for patients, families, visitors and co-workers
6.Attend carefully to important details - practicing Stop, Think, Act and Review in order to self-check behavior and performance

Provide Operational Oversight
1.Coordinate administrative tasks consistent with workload requirements and available resources.
2.Participate in specified divisional operations and systems.
3.Recommend and participate in development of new processes and systems to meet departmental needs.
4.Train and mentor new investigators and research staff on processes; assist with determining work assignments, schedules and priorities; provide work guidance and oversee the activities of one or more processes.
5.Maintain and process employee time cards and attendance records.

Manage Budget
1.Participate in the development, monitoring, and reconciliation of operating and capital budgets; (e.g., budget variance and performance reports; budgetary)
2.Ensure availability of data for management decision making.

Committees and Meetings
1.Coordinate the Activities of the Regulatory, faculty and staff meetings; prepare meeting documentation including teleconference; assign and distribute review material; draft minutes;
2.Coordinate correspondence and maintain extensive filing system.

Administrative Support
1.Serve as a liaison with internal departments, investigators, and external collaborators and investigators; prepare and proof complex administrative and contractual documents, correspondence, memoranda, letters, presentations and reports; provide support with project management activities.
2.Assist with updates to the website, maintain mailing lists, file logs.
3.Coordinate and schedule office appointments, meetings and conferences with other CNMC departments, investigators.
4.Assist with other office duties as needed.

Organizational Accountabilities

Organizational Accountabilities (Staff)

Organizational Commitment/Identification 1. Anticipate and responds to customer needs; follows up until needs are met

Teamwork/Communication 1. Demonstrate collaborative and respectful behavior
2.Partner with all team members to achieve goals
3.Receptive to others' ideas and opinions

Performance Improvement/Problem-solving 1. Contribute to a positive work environment
2.Demonstrate flexibility and willingness to change
3.Identify opportunities to improve clinical and administrative processes
4.Make appropriate decisions, using sound judgment

Cost Management/Financial Responsibility 1. Use resources efficiently
2.Search for less costly ways of doing things

Safety 1. Speak up when team members appear to exhibit unsafe behavior or performance
2.Continuously validate and verify information needed for decision making or documentation
3.Stop in the face of uncertainty and takes time to resolve the situation
4.Demonstrate accurate, clear and timely verbal and written communication
5.Actively promote safety for patients, families, visitors and co-workers
6.Attend carefully to important details - practicing Stop, Think, Act and Review in order to self-check behavior and performance



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Program Coordinator

Children's National Medical Center