The Program Coordinator, CMS Intervention Program grant will help implement and coordinate a public health research project under the supervision of Manisha Parulekar, MD (Principal Investigator). Currently, there is one ongoing research project funded by the Centers for Medicare & Medicaid Services (Hackensack University Medical Center Accountable Health Communities Track 2 Assistance Intervention: Improving Population Health in Bergen County, New Jersey). The Program Coordinator for this grant will play a critical role in ensuring access to health and social care resources for community-dwelling beneficiaries with health-related social needs.
1.Support Program Manager in departmental process improvement efforts across clinical delivery sites related to the project. 2. Coordinate and monitor implementation of all community service navigation services standard operating procedures to ensure program fidelity. 3. Work with program staff to provide community-dwelling beneficiaries with health-related social needs access to resources. 4. Conduct periodic service gap analyses and updating a community resource inventory with partners to assure that resources are available in the community to meet the health-related social needs of beneficiaries. 5. Represents the project at various community organization/coalition meetings. 6. Conduct training sessions for screeners and navigators throughout the course of the project. 7. Administer patient surveys, data entry, tracking, and monitoring of patient appointments. 8. Act as a liaison between hospitals, primary care providers, specialists, community resources and managed care/insurance plans on behalf of patients to ensure person-centered coordination of care. 9. Responsible to ensure that data collection and reporting is accurate and complete. 10. Assist with developing all program progress reports, presentations, and documents. 11. Reports on project activity and progress regularly with the Principal Investigator and Program Manager. 12. Reports and escalates project issues to management as needed. 13. Assist with supervision and support of assigned staff, which will include Community Health Workers and Interns, and monitoring of navigation cases and appropriate service delivery. 14. Other duties as assigned by Principal Investigator and/or Program Manager.
Education, Knowledge, Skills and Abilities Required:
1.Bachelor's degree in Human Services, Social Work, Public Health or other social or behavioral science related field. 2. Minimum 2-4 years of social services, human services or community health experience or the equivalent. 3. Minimum 1 year staff supervision experience preferred. 4. Requires the ability to travel to multiple office locations; personal vehicle and automobile that is insured. 5. Demonstrates ability to carefully set priorities, meet deadlines, and schedule time efficiently. 6. Ability to accurately type and effectively operate a computer and use a variety of common software programs including Microsoft Office. 7. Ability to follow-up and follow-through with strong attention to detail. 8. Ability to work well and maintain professionalism under occasional times of stress and pressure. 9. Demonstrates ability to follow oral and written instructions. 10. Demonstrates ability to work with other people through a cooperative effort. 11. Possesses strong interpersonal skills as demonstrated by compassionate, courteous, cordial, cooperative, and professional interaction with diverse groups of co-workers, external business partners, and the community.
Education, Knowledge, Skills and Abilities Preferred: Licenses and Certifications Required:
1.Valid Driver's License from a USA state. Licenses and Certifications Preferred:
Hackensack University Medical Center