Program Coordinator

Amphenol PCD is hiring a Program Coordinator at our Beverly, MA location.

The Program Coordinator will serve as the primary liaison between the APCD, AIMS and Customer Service to facilitate the efficient delivery of Cable Assembly products and services. The Program Coordinator will work with sales, engineering, purchasing, manufacturing, and quality to provide excellent customer service and achieve program objectives for delivery, cost, and quality.

Essential Functions:

• Manages customer programs from purchase order through final delivery.

• Coordinates internal and external resources, including low cost assembly operations, to ensure efficient execution and on-time delivery of projects.

• Establishes and cultivates excellent customer relationships. Serves as the primary interface with customers to answer questions, resolve issues and provide information.

• Works with Engineering and Operations to ensure quality products are produced per customer specifications and ECN processed on a timely matter.

• Coordinates with Quality the Customer approval of FAI, Waiver & Deviations.

• Regularly communicates with and updates customers regarding program progress, delivery dates and metrics.

• Follows up with the customer in relation to quotes that were submitted and provides update to marketing on status.

• Helps problem solve pricing and/or delivery issues to ensure customer satisfaction.

• Maintains and monitors issues for each program to ensure timely resolution of all open actions and RMA's.

• Performs risk management and escalates to management appropriately. (assessment)

• Ensures compliance with internal standards, processes appropriately.

• Ensures that all technical communications and shipments to customers are following ITAR if applicable.

• Keeps continues communication of order status with AIMS, to coordinate efforts across the different locations and teams to meet the customer needs.

• Supports AIMS to ensure deliveries are scheduled to meet customer requirements and inventory levels.

• Maintains a shipping plan to meet the revenue goals.

Required Skills:

• Skilled in Microsoft Office Suite, particularly Excel.

• Strong organizational skills with attention to detail.

• Excellent communication skills.

• Experienced in data management and reporting in administrative roles.

• Effective task prioritization and deadline management in fast-paced settings.

Desired Skills:

• Prior experience with ERP systems

• Prior manufacturing experience

A Little Bit About Us:

Amphenol Pcd, a subsidiary of Amphenol Corporation, is one of the world's leading suppliers of interconnect products for Military, Commercial Aerospace and Industrial applications. Located north of Boston in Beverly, Massachusetts, we design and manufacture a wide range of products - System Attachments, Junction Modules, Relay Sockets, Terminal Blocks, Rectangular & Circular Connectors, and Cable Assemblies & Adapters. With facilities in North America and Asia, Amphenol Pcd products are chosen by hundreds of OEMs around the world reliant on Amphenol's technical excellence, global network of distributors, and cost-effective solutions for custom systems.

Due to the nature of our business, the candidate must be able to legally work in the United States; we are unable to provide sponsorship. Position requires candidate to be a U.S. person as defined in ITAR, 22 CFR 120.15 (U.S. Citizenship or Resident Alien Status) and defined by 8 U.S.C. 1101(a) (20).

Amphenol Pcd is a proud Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status or disability status.

This organization participates in E-Verify.