Program Associate

Position Information

Classification Title Public Service Paraprofessional/Professional FLSA Non-Exempt FTE 1.00 Minimum Qualifications

Requires technical knowledge in the field acquired through an apprenticeship, a 2-year degree, or professional certificate. Please contact your Human Resources office for an evaluation of education/experience in lieu of the required minimum qualifications.

Preferred Qualifications Position Summary

The Program Associate is a dynamic position with a variety of responsibilities. The incumbent reports to the Assistant Director of Continuing Education and collaborates with Senior Program Managers on continuing education programs. Duties include administrative and programmatic support to plan, execute, and evaluate ongoing programs while building relationships with prospective learners. Additional responsibilities include report development, virtual and hybrid program execution, and ongoing learner recruitment. The Program Associate will also be given a small portfolio of continuing education programs that support the ongoing mission of the Georgia Center. The Program Associate position is the first in a series of program coordinator positions leading to clear advancement opportunities within the Georgia Center's division of continuing education.

Knowledge, Skills, Abilities and/or Competencies

• High value on customer service

• Excellent verbal and written communication skills

• Take initiative, be detail-oriented, and able to multi-task and problem solve

• Advanced computer literacy skills including but not limited to MS (Word, Excel, PowerPoint, TEAMS) and Customer Relationship Management software

• Ability to conduct Internet research and compile reports

• Comfortable communicating in a hybrid environment including but not limited to TEAMS, Zoom Meeting

• Ability to be flexible and work in a fast-paced work environment

• Ability to use discretion with confidential information

• Ability to use independent judgment

• Working knowledge of office practices and procedures

• Ability to travel

Physical Demands

• Standard office duties

• Sitting at desk

• Standing and walking for long periods of time

• Reaching/grasping

• Lift over 25lbs.

• Driving as needed to perform job duties

Is driving a responsibility of this position? Yes Is this a Position of Trust? Yes Does this position have operation, access, or control of financial resources? Yes Does this position require a P-Card? No Is having a P-Card an essential function of this position? No Does this position have direct interaction or care of children under the age of 18 or direct patient care? Yes Does this position have Security Access (e.g., public safety, IT security, personnel records, patient records, or access to chemicals and medications) No Credit and P-Card policy

Be advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the UGA Credit Background Check website.

Background Investigation Policy

Offers of employment are contingent upon completion of a background investigation including, a criminal background check demonstrating your eligibility for employment with the University of Georgia; confirmation of the credentials and employment history reflected in your application materials (including reference checks) as they relate to the job-based requirements of the position applied for; and, if applicable, a satisfactory credit check. You may also be subject to a pre-employment drug test for positions with high-risk responsibilities, if applicable. Please visit the UGA Background Check website.

Duties/Responsibilities

Duties/Responsibilities

• Assist program leads with the planning and execution of the Center's academic youth competitions, income tax programs, Advanced Placement Summer Institute series, and the administrative professionals day conference.

Percentage of time 50 Duties/Responsibilities

• Coordinate and manage a strategic set of continuing education programs to ensure successful courses that provide quality educational experience and positive revenue stream.

Percentage of time 20 Duties/Responsibilities

• Assist with the planning and execution of the Georgia Center's virtual and hybrid activities.

Percentage of time 15 Duties/Responsibilities

• Provide administrative support including:

• Report preparation

• Communicating with learners

• Working with other UGA departments to help ensure smooth departmental program operations

Percentage of time 10 Duties/Responsibilities

• Support strategic initiatives in support of the Georgia Center and the University as a whole.

Percentage of time 5

Contact Information

Recruitment Contact

Contact Details

For questions concerning this position or recruitment progression, please refer to the Recruitment Contact listed below.

Recruitment Contact Name Leta Salazar Recruitment Contact Email Leta.Salazar@uga.edu Recruitment Contact Phone

Posting Specific Questions

Required fields are indicated with an asterisk (*).

• How did you hear about this job opportunity at the Georgia Center for Continuing Education and Hotel?

• UGA Jobs

• Georgia Center Employment Page

• Georgia Center Talent Recruitment Brochure

• Insidehighered.com

• Indeed

• hCareers

• LinkedIn

• Facebook

• Department of Labor

• Goodwill

• From a current UGA employee

• Other

Applicant Documents

Required Documents

• Resume/CV
• Cover Letter

Optional Documents

Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact University HR (hrweb@uga.edu).

The University of Georgia is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ethnicity, age, genetic information, disability, gender identity, sexual orientation or protected veteran status.