Program Assistant - Pacu (60% Fte, Day Shifts)

The HARBORVIEW MEDICAL CENTER - POST ANESTHESIA CARE UNIT (PACU) has an outstanding opportunity for a PROGRAM ASSISTANT.

WORK SCHEDULE

• 24 hours per week

• Day Shift

POSITION HIGHLIGHTS

• Perform general clerical duties such as answering and screening telephone calls; processing mail and assembling and sending information to patients; monitoring supply inventory and ordering and stocking supplies; and maintain record of services ordered

• Escort patients to various treatment areas

ABOUT THE DEPARTMENT:

The Ambulatory Surgery Unit (ASU) and the Post Anesthesia Care Unit (PACU) provide pre-operative preparation for in-patients and post-operative care for both in-patients and morning admissions. The ASU and PACU areas also can be utilized for conscious sedation and recovery for special procedures or anesthesia-assisted procedures such as electroconvulsive treatment and exams under anesthesia. ASU and PACU care for pediatric and adult populations. Services include General Surgery, Orthopedics, Neurosurgery, Ear/Nose/Throat, Urology, Oral Maxillofacial, Burns, Ophthalmology, Gynecology, and Pain Service-related procedures.

PRIMARY RESPONSIBILITIES:

• Float between the ASU and PACU patient care area and the two Waiting Areas as needed for patient and family check-in as well as providing clerical duties as directed by the Charge RN or Management.

• Respond to patient questions and provide directions to specified areas such clinics, units, ancillary departments, support services, parking, and eating facilities

• Assist patients in accessing hospital and community services by consulting and making referrals to appropriate resources

• Ensure positive and professional first impression of the clinic while communicating pleasantly and in a manner that optimizes patient privacy

• Schedule new, return, ancillary, and procedure appointments consistent with patient needs and scheduling guidelines

• Obtain authorization and complete required documentation

• Coordinate obtaining interpreters for patients

• Arrange for patient transportation to outside facilities and coordinate patient transportation within facility

REQUIRED POSITION QUALIFICATIONS:

High school graduation or equivalent AND two years of full-time clerical experience

OR

equivalent education/experience.

ABOUT HARBORVIEW MEDICAL CENTER

As the region's only Level I Trauma and verified burn center, Harborview Medical Center is a comprehensive healthcare facility owned by King County and operated by UW Medicine. It is dedicated to providing specialized care for a broad spectrum of patients from throughout the Pacific Northwest, including the most vulnerable residents of King County. It provides exemplary patient care in leading-edge centers of emphasis, including emergency medicine, trauma and burn care, neurosciences, ophthalmology, vascular surgery, HIV/AIDS, rehabilitation, mental health and substance abuse care.

Harborview employees are committed to the vital role the institution plays in the immediate community, as well as the entire Northwest region.

Challenge. Collaboration. Compassion. Become part of our team. Join our mission to make life healthier for everyone in our community.

ABOUT UW MEDICINE - WHERE YOUR IMPACT GOES FURTHER

UW Medicine is Washington's only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine's mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow's physicians, scientists and other health professionals.

All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored. Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center, UW Medical Center

• Montlake, UW Medical Center

• Northwest, Valley Medical Center, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest.

Find your place at Washington's only integrated health system devoted to improving the health of all people.

Join our mission to make life healthier for everyone in our community.