Program Assistant

State Of Louisiana Shreveport , LA 71101

Posted 2 months ago

Northwestern State University seeks qualified applicants for the position of Program Assistant. Review of applicants will begin immediately and continue until the position is filled.

To Apply: Submit a letter of application, resume, and names of three professional references with contact information to:

Jenny Cowan, Career Development Coordinator

Northwestern State University Child and Family Network 1800 Warrington Place

Shreveport, LA 71101-4425

FAX (318) 677-3169

Northwestern State University is a State as a Model Employer (SAME) agency.

The successful candidate will be subject to a background check, as a condition of employment.

NOTICE OF NON-DISCRIMINATION (FULL DISCLOSURE)

It has been, and will continue to be, the policy of Northwestern State University to be an equal opportunity employer. All employment decisions are based on job related standards and must comply with the principles of equal employment opportunity.

In keeping with this policy, the University will continue to recruit, hire, train, and promote into all job levels the most qualified persons without regard to race, color, gender, religion, sexual orientation, national origin, disability, genetic information, age, veteran status, or retirement status. All personnel actions, such as compensation, benefits, transfers, layoffs, training, and education are administered without regard to race, color, gender, religion, sexual orientation, national origin, disability, genetic information, age, veteran status, or retirement status.

The University is committed to equal opportunity for student success by providing access to educational programs, tuition assistance, and social and recreational activities for all students without regard to race, color, gender, religion, sexual orientation, national origin, disability, genetic information, age, veteran status, or retirement status.

Additionally, the University provides equal access to the Boy Scouts of America and other designated youth groups.

Student complaints or inquiries related to Title IX should be directed to the Director of Student Advocacy and Title IX Coordinator, Julie Powell (318-357-5570), Room 306 of the Friedman Student Union or email obannonj@nsula.edu.  Employee Title IX issues should be directed to the Executive Director of Institutional Effectiveness and Human Resources, Veronica M. Biscoe (318-357-6359), Room 111 Caspari Hall or email ramirezv@nsula.edu.

In accordance with Section 35.106 of the Americans with Disabilities Act (ADA), all participants, applicants, organizations, and interested individuals are advised and notified that the ADA Coordinator for Northwestern State University for facilities is the Director of University Affairs, Jennifer Kelly (318-357-4300), located in New Fine Arts, 104 Central Avenue, Ste. 102 or email andersonje@nsula.edu. For student academic services, contact the Director of Access and Disability Support, Taylor Camidge (318-357-5460) located in Room 108-C Watson Memorial Library or email camidget@nsula.edu.  For faculty/staff accommodations and services, contact Executive Director of Institutional Effectiveness and Human Resources, Veronica M. Biscoe (318-357-6359), Room 111 Caspari Hall or email ramirezv@nsula.edu.

  • Inquiries regarding employment application status should be emailed to 

apply@nsula.edu.

  • A minimum of an associate degree and/or relevant professional certification is preferred.

  • Strong computer skills in data entry, ACCESS, and MSWord to accurately input data, prepare materials, compile data, make reports, create correspondence, and develop other materials.

  • Strong telephone and customer service skills.

  • Knowledge of and/or experience in grants or contract work and/or child care programs is preferred.

  • Effective communication skills, both oral and written.

  • Excellent organizational skills. Ability to meet deadlines and prioritize responsibilities in a fast-paced, dynamic environment.

  • Ability to work well with persons of all ages, races, sex, educational levels, etc.

  • Ability to travel throughout Louisiana and work some evenings and Saturdays as needed.

  • Ability to coordinate with other activities related to the project.

  • Ability to lift and carry up to 40 pounds.

1.  Primary responsibility is processing daily mail to include date stamping, data entry of information, enrolling new members, and determining work flow for career ladder leveling.

2.  Provide technical assistance to Providers seeking scholarships and meeting requirements.

3.  Maintain records of training approved and taken by individual providers.

4.  Prepare and distribute materials in a timely manner.

5.  Perform filing tasks for extended periods of time.

6.  Create and distribute materials in a timely manner, including faxing, email, mailing, and transporting mail to the post office.

7.  Work with program coordinator and statewide child care resource and referral programs to ensure accuracy of information and records.

8.  Respond to inquiries about the system according to guidelines.

9.  Stay abreast of child care providers' training and scholarship needs, concerns, and interests related to the program.



  1.    Develop and maintain good relationships with child care centers and family child care providers, child care resource and referral staff, trainers, and others.

  2.    Participate in evaluation of program and outcomes of services.

  3.    Promote the importance of training to child care staff, public officials, and the public.

  4.    Maintain knowledge of current training requirements by the Department of Education,


Bureau of Licensing and Health Department, CDA credential requirements, NAEYC Accreditation requirements, the Early Learning Center Career Development System, and other quality standards.



  1.    Serve as a role model of continual training and professionalism.

  2.    Help prepare training materials for meetings and conferences.

  3.    Assist in developing, preparing, and organizing materials to promote system.

  4.    Help set up and conduct promotional events.

  5.    Assist with contracted services and other program services orother1asks as requested or needed.

  6.    Assist in conducting training in benefits and how the system works at meetings and conferences.

  7.    Perform filing tasks for extended periods of time.

  8.    Determine placement of individuals on career ladders based on education and professional activity.

  9.    Assist with processing scholarship applications.

  10.    Record messages and be responsible for voicemail daily.

  11.    Set up and conduct meetings to facilitate providers' applications.

  12.    Develop, prepare, and organize materials to promote scholarship applications.

  13.    Arrange and attend out of town and statewide meetings as scheduled or needed to meet goals of project

  14.    Respond to inquiries about the system according to guidelines.

  15.    Prepare bulk mail and transport bulk mail and daily mail to the post office when necessary.

  16.    Maintain confidentiality and follow office policies and guidelines.


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