Program Assistant - Recreation Division

General Summary & Essential Responsibilities

Performs routine to moderately complex administrative duties in support of departmental programs. Duties may include assisting professional staff with development and implementation of program related promotional materials, maintaining record keeping systems to track and measure program effectiveness, collection of program related data, and managing department inventory of equipment and supplies. Incumbents in this classification also provide a variety of administrative support services such as greeting visitors, responding to phone calls, filing, typing, performing data entry and preparing reports.

ESSENTIAL RESPONSIBILITIES:

• Assists program supervisor with planning and implementing departmental programs, events, and activities: conducts research and makes recommendations regarding program goals and objectives; and represents programs and services to internal and external partners.

• Coordinates programs, events and activities: assists with and participates in planning, scheduling, setting up, implementing and tearing down programs, events and activities as assigned; prepares and assembles related materials; and maintains documentation.

• Prepares and maintains a variety of department records and specialized reports: utilizes department software and databases; compiles data from a variety of sources in compliance with financial, regulatory and/or administrative requirements; enters, updates and maintains data; verifies data for accuracy and completeness; and runs and submits a variety of reports as requested.

• Manages inventory of equipment and supplies: purchases, receives, stores, and issues a variety of equipment, materials and supplies; and maintains all related documentation.

• Performs customer service duties: receives and responds, to inquiries and routine requests; and provides information relative to program initiatives and activities.

• Receives deposit monies, processes check requests, and manages petty cash; may prepare and make bank deposits.

• Composes, types, and edits routine correspondence, forms, reports, meeting notices, marketing materials, and other data; reviews typed documents for clarity and accuracy.

• May be required to acts as liaison and/or provide administrative support to ad hoc committees and boards of directors.

• Provide exceptional customer assistance, problem-solving, and/or complaints by all forms of communication.

Min. Education, Licenses and Certifications

Minimum Education and Experience:

• High school diploma or GED.

• Two (2) years of experience related to area of assignment.

• Or an equivalent combination of relevant training, education, and experience.

Licenses and/or Certificates:

• Must possess and maintain a valid Florida driver's license.

Knowledge, Skills and Abilities

• Familiarity with municipal organization and community related programs pertaining to the assigned County department.

• Basic understanding of program to support.

• Written and oral communication skills, to include the ability to introduce program(s) to various audiences.

• Ability to prepare promotional materials customized to program's needs.

• Organizational and time-management skills.

• Ability to direct and monitor the work of others.

• Basic arithmetic skills.

• Customer service skills and ability to work in a team environment.

• Ability to make recommendations and to use resourcefulness and tact in solving new problems.

• Ability to follow written and oral instructions.

• Ability to prepare effective correspondence on routine matters and to perform routine office management details without referral to supervisor.

• Ability to ascertain priorities and meet deadlines and objectives.

• Good written and oral communication skills; ability to follow written and oral instructions.

• Knowledge of standard office computer equipment and software applications; ability to maintain accurate records and reports.

• Ability to establish and maintain effective working relationships.

• Ability to provide internal/external guidance and customer assistance via all forms of communication.

Supplemental Information

CHARLOTTE COUNTY IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER: Women, minoritiesand persons with disabilities are encouraged to apply

Working Conditions:Work is primarily performed in an indoor, climate-controlled environment but may be moderately exposed to disagreeable elements (e.g., irate customers, extreme noise, heat, odors, heights and/or dust).

Risk/Safety Conditions: There is little or no risk related to physical and/or mental health and safety associated with this position.

Physical Activities: Walking, sitting, hearing, seeing up close, talking, standing, finger movement, repetitive motions. Dependent upon position assignment, may frequently lift up to 25 pounds and occasionally up to 50 pounds.

DISCLAIMER:The information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, environmental conditions, or qualifications required of employees assigned to this job.