What You'll Be Doing
Our award-winning team has a unique role in making sure the people of Wake County are served by high quality programs that prevent the spread of diseases, promote healthy living, provide excellent health care and respond with compassion and care when disaster strikes our community.
Our clients are the staff that serve in public health clinics, schools, community settings, emergency shelters and the behind-the scenes places that ensure our environment is a healthy place to live.
The Public Health Quality Management team advances excellence by monitoring adherence to standards, leading quality improvement initiatives, promoting best practices and continually adapting to changes. We also provide support by ensuring healthy and safe working conditions for County employees.
The wide scope of services requires constant learning, flexibility, commitment to excellence and the ability to work in a variety of locations within Wake County. It is not always an easy job, but knowing our actions impact the quality of life in Wake County makes it very rewarding.
We are currently seeking a dedicated Program Assistant to join our team and provide administrative support and program assistance to the Director of Nursing and the Occupational Health and Safety Nurse.
The primary responsibilities are:
Organize and maintain confidential records as required by HIPAA, OSHA and other federal and state entities for regulatory compliance and internal management.
Serve as a member of the Public Health Quality Management Team, Building Safety Team(s), and the Infection Prevention and Control Representatives Team.
Administrative tasks such as; produce electronic documentation including meeting minutes, documentation of quality improvement initiatives, time study logs, spreadsheets and periodic reports, manage group email lists, draft correspondence, schedule meetings and manage calendar of recurring events, tasks and reports.
Provide hands-on assistance with employee health fit testing masks for respiratory protection. Use appropriate procedures for using specialized medical equipment.
Participate in disaster response in the event of activation of the Wake County Emergency Operations Plan.
Participate in planning and supporting special projects and events including process documentation, procurement of supplies and space, preparation of materials, distribution of information, scheduling and registration of participants and follow-up filing and data entry.
Serve as a liaison with other program areas, departments and organizations to support effective QM operations and communication of information. Responsibilities require use of technology for communication, organization of information and management of work flow. The Program Assistant is also responsible for supporting work sessions and special projects with staff in multiple programs and buildings within Wake County.
Posting End Date; 7:00 pm 5/21/2019
NOTE: Upon acceptance of employment you acknowledge that : (i) you will rescind your application for any other positions within Wake County Human Services, (ii) after accepting your position with Wake County Human Services you must remain in your role for one (1) year before you are eligible to apply for another position within Wake County Human Services, (iii) you will receive the annual influenza immunization as a condition of initial and continued employment, subject to compliance with federal law, (iv) actively support and participate in department emergency preparedness and response activities, which may include temporary changes in responsibilities and working hours.
About Our Team
Wake County Human Services is the consolidation of programs and services that include social services, public health, behavioral health, job search assistance, child support, housing and transportation. Our mission is, in partnership with the community, will facilitate full access to high quality and effective health and human services for Wake County residents. In addition to our numerous standard programs, Wake County Human Services (WCHS) is engaged in a number of Special Initiatives that are impacting services and programs throughout our entire agency. Whether legislated down from the changing regulations on the Federal or State level or bubbling up from the entrepreneurial spirit of our staff, you can always look forward to Wake County Human Services implementing new and exciting enhancements to our services and programs.
The Basics (Required Education and Experience) Associate's degree in Business Administration, Office Administration or related field and two years of experience in administrative support. Equivalent education and experience combination accepted. Beyond the Basics (Preferred Education and Experience)
Two years' or more experience working in a health care organization, public health or occupational health and safety
Experience in organizing and maintaining confidential records
Demonstrated proficiency in working in Excel, Word, PowerPoint, Visio and email
Experience in creating meeting minutes and reports
Experience in executive level administrative support
Certified Medical Assistant or certification in phlebotomy
Bachelor's Degree in Business, Public Administration or related field
How Will We Know You're 'The One'?
Reliably accomplish tasks completely, accurately and in a timely manner including organizing information, calendar scheduling, produce work utilizing Excel, Word, PowerPoint, email, complete internet searches and other tasks with attention to details
Listen and understand verbal information and then compile and organize it to produce written meeting minutes and reports. Comply with all confidentiality and information security requirements for collecting, organizing, and storing sensitive printed and electronic information
Promote a healthy and safe working environment for all employees
Perform appropriate procedures when using medical equipment
Build and maintain effective working relationships with team members and staff from multiple areas in the agency
Facilitate the flow of work for a process or procedure, and suggest improvements as needed and adjust effectively to changes in work tasks, requirements or the work environment
About This Position
Location: Human Services Center Sunnybrook 10 Sunnybrook Road, Raleigh, NC 27680
Employment Type: Regular
Work Schedule: Mon
Fri 8:30 am
5:15 pm (over-time as needed)
Hiring Range: $15.68 - $21.17
Posting Closing Date: 7:00 pm on 5/21/2019
What Makes Wake Great
Home to the State Capital, Wake County is one of the fastest growing areas in the nation and the second-most populous county in the state, with approximately 1,000,000 residents. The County has received national and international rankings and accolades from publications such as Money, Fortune, and Time magazines as being one of the best places to live, work and play. The central location of the County allows for a short drive to the spectacular mountains or coast. Wake County Government is governed by a seven-member Board of Commissioners, who are elected at-large to serve four-year terms. Wake County Government has a general operating budget of $1.3 billion, employs approximately 4,200 employees, experiences minimal turnover, and is an award-winning leader in wellness and technology initiatives; such as offering employees and covered spouses free access to the Employee Health Center. Wake County Government offers a wide range of training and development opportunities, a stable career in public service with a balance of work and family life, flexible work schedules and a competitive salary and benefits package.
Our company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.
Position may require a background check that may include: criminal, credit, motor vehicle, education, and sexual offender registry or others based on job requirements. Unless required by state law, a record of conviction will not automatically exclude you from consideration for employment. Wake County Government is an Equal Opportunity Employer.